Janelle Rogers was exceptionally helpful!!
Mercedes dealership of Anaheim did not repair all the damages dued to insurance claim, they didn't check the engine or they didn't even bother opening the hood to see if there were any further damages dued to insurance claim now I gotta go back and talk to them again. Also they somehow wet my Mercedes-Benz key and it doesn't work now, I called to see what they can do and they say they'll call me right back and never did I think the next time I go down there I'll take my attorney because they are a fraud...
Very well done. They are very professional and my car looks like new!
great job...will come back in the future
This is my third time fixing my car in this body shop. I really like the staff and the job they do! Thank you so much!!
I would like to thank you all again for doing a great work and getting my car finished so quickly. I REALLY appreciate it. Thank you!
All were a pleasure to deal with. Peter was always in touch and explained everything he was great.
Great service and excellent work!
You did a great job and ahead of schedule
I did not get the name of the woman at the front counter but she was so very pleasant both when I dropped off my car and when I picked it up today. Brady, did the estimate on my car and he brought the car to me today...he also walked around the car with me explaining what was done. Art worked with me and kept me informed about my car...he could not have been nicer. Your emails were greatly appreciated. I can most certainly see why Safeco recommended your Auto Body shop for service. Thank you all for the terrific customer service. And thank you too for having Enterprise there...Hope could not have given me better care when I was asking for a car to drive this past week. She is a gem as are all of you...TERRIFIC TEAM! Thank you!
Leo made the entire process seamless. It was a pleasure to have him as our coordinator.
Your email notifications are not accurate and are miss leading.
Would be better and I'm sure more accurate let alone more personal
Thank you so much for the fantastic work your team did on my car and your patience and understanding in the pickup delay due to the evacuations! It looks as brand new as it did before my accident. I would hesitate to use you again and have highly recommended you to my friends. Thank you again!
I am absolutely impressed with the fine quality of work. Could not be better.
In addition, Art Lucero is simply outstanding. He worked with me scheduling the work which allowed me to have my knee surgery as planned. Also, he has assisted me in getting my car back in time for my post-op appointment with my surgeon. None of it would have happened without Art's help.
What a gentleman he is. Knowledgeable and personable. He kept me informed at all times regarding the progress. Simply a superb employee. THANKS Art.
Great communication & quality work! Thanks
They returned my vehicle with broken key and so far no feedback from them on its resolution.
Janelle was exceptional. Without any prompting, she checked on the progress of my repair and gave me a reason for the delay. She took ownership and kept me posted during the rest of the repair. All staff were very helpful but I think Janelle really took ownership before the delay became an issue.
Service was wonderful. I appreciated the email updates giving me status on the car. All staff was courteous and professional.