Murray's CARSTAR Collision

I would recommend Murray collision to anyone needing a proper fix to their vehicle.

Loved getting text updates!!! My car looks brand new again!!!

I brought my car into your shop for a driver side mirror repair. It was determined that I needed a new one. A estimate was made, a walk around was done noting any scratches on my vehicle. The car was then admitted for repair. After picking the car up my wife and I noticed the mirror controls were operating in reverse. I called Lisa and explained the problem and she said she would take the car back to the GM dealer they got the part through and have them fix it. Upon the return of my vehicle my wife and I noticed a scratch on the mirror casing. The car also was scratched on the front left bumper down by the orange turn signal. These scratches were new on the bumper and weren’t there at the time of the walk through. Lisa said she was having a problem with the dealership about the scratches and wanted me to call them. I told her my car was in the care of Carestar. She seemed agitated that I wanted my car fixed and said she didn’t want to pay for that. I suggested she talk to her dad/owner to see about getting my car made whole between Carstar and Burien Chevrolet. I left the conversation like that and she was out Friday and would get back to me Monday 8/29. I’ve been bringing my cars there since it was Bjornebys and never had a problem. I’m looking forward to a pleasant outcome. a problem

Thanks for your service!

They did a excellent job !!

Appreciated all the updates. Work done was perfect.

Great people, great service

Customer service and the body work are the best.

When I received my vehicle back the stereo display was not functioning properly and reverse camera didn’t work

Car looks like new. Paint (new) matches very well with the older paint. Detailing very nice. Do you do partial paint jobs on vehicles. Our 97 Tahoe SUV has a few sun or other weather blemishes on the hood. Art

Thank you.

You did excellent job! Thank you so much. I will tell my friends to go to your shop for any car repairs. I am very satisfied with the outcome and the customer service is excellent as well. Maria

Lisa and team were great to work with and the communication was smooth

Car looks great and professional staff as well

I liked the text updates. They kept me informed and were positive.

There were fingerprints on the ceiling that I can to clean from the fabric.

Everything went great! I couldn’t recommend them more!

Rock on thanks for detailing my car.

Office staff are truly amazing. Wouldn't it be great if the level of customer service provided by your front office was available everywhere! Thanks for making a challenging task an enjoyable experience.

My appointment was not in the system. I wasted time driving there to be told you don’t have an appointment today after waiting a month for an appointment. Very inconsiderate and horrible customer service.