Outstanding and very professional They did a fantastic job - beyond good.
Amazing experience. Exceptional service
Thanks they did a great job the car looks like a new car.
The repair work was great; however, the bumper was scratched. It was agreed that I wil bring it in on Tuesday and Hamblin's will fix it at their cost. So, the "no" isn't really accurate, but I couldn't answer any other way because I was not satisfied because of the damage on the bumper. But totally satisfied With the way it was handled and the staff was great.
Gerald is good at his job and I do appreciate his service.
Great communication and always kept me up to date
I thank all the staff at Hamblins because of your great done. My car is even better than before, which makes me totally satisfied and happy. Everything is professional from beginning to the end. I revived the update messages along with the procedure of fixing my car. Jeff is the best
Jeff and everyone I had the pleasure of working with were so nice and straight forward. My car was there for a month(ish),it was really cool to get text updates and not have to wonder what the progress was. Even with a bit of a hiccup and delay due to the paint matching Jeff was diligent with keeping me up to date. Two days after I picked up my car I still had a problem with the front tire,called Jeff and without hesitation he had me bring it back in, put me in a rental car, a day later the tire was fixed with little expense to me. Thank you all for the great experience and my Santa Fe looks brand new!
After getting my truck back, it looked like nothing has ever happened to it. Awesome job! Appreciate it and many thanks!
Good repair job, delivered on their promises with fixing my car. I didn't have to do anything, I was always notified which was great.
There is nothing wrong with the repair. Timeliness, communication and
Would have made this so much better.
The work your company did to my car was great, but Communication is key for me. I made arrangements on both of the days I was informed that the day would be ready.(first date 10/21 then 10/25) Both days I was left disappointed. On Friday 10/21 I was given a call, although I wasn't happy about it I was thankful that someone called me to inform me that it wasn't going to be ready. From here until I picked up my vehicle I made all of the effort to call and see when it was going to be ready, when I called to speak with the person helping me, she was busy, I understand someone being busy but to not get a call back in over a week is ridiculous. Being a full time employee and full time father of two makes my free time either rare or non existent, to make time to pick up the car was hard but to be left waiting on so many occasions is what leaves me left wanting a little bit more from a company that does such great work. Thank you for your time.
Timely updates, friendly staff, and the warranty is nice too!
Excellent customer service with skilled repairs.
I was very happy with my car, it looks great as if nothing happened to it.
I was a body shop estimator for 8 years, Having been in the business I know how a good shop treats they're customers. Friendly service , Quality work! Thanks guys!
Everything was amazing. Carly was super helpful and so nice!
I sent an email already... The blonde lady was lovely and Jeff was super nice.... Those two and the daily updates were awesome, not to mention my car is immaculate - thank you!
Great service and the customer service was amazing. Carly was very nice and professional. She made sure everything was taken care of in a timely manner.
Thank you all very much my son was very happy to drive his car again. Thank you for always keeping me updated on the vehicle when it was at the shop
My car was given top priority,the tex messages kept me informed of the progress
I felt like a valued customer.
The service is excellent and professional. Love the text updates! You guys are awesome!
The public relation was great. The service regarding my lexus and the body damage is exceptional.
Its obvious you are an upscale Body Repair Garage What i enjoyed the most was the emails I received regarding the cars progress
thank you Janet G
When Hamblins repaired my vehicle, I did not notice that the paint/clear coat was dull. When I returned several months later, they immediately scheduled me to return the vehicle for additional polishing. When I picked it up today, it was perfect. Jeff Toole reminded me about the lifetime guarantee policy and said if anything else needed attention or if the clear coat "faded" or became dull, they would reapply the clear coat again without charge.
Paint didn't quite match, but who cares! The insurance paid for it for free!
Carly was very professional and helpful. A++ work. Thanks.
Very professional.HOspitality welcoming. Phone response cordial. The quick service for the repais. Thank you very much.
This was such a plesant experience! The staff was very friendly and knowledgeable!!! My estimator was great gave step by step repair process! Maid sure my repairs when completed ok time! My car was back to normal And was super clean!!! Will be coming back and will refer to anyone! Thank you
Taken my car there 4 times once I took it the first time never looked back friendly and fast always keep you up to date with your vehicle and the work is flawless never have I ever looked at my car and said hmm wish they could have done that better because it looks like it just rolled off the showroom floor ! I would like to also thank Jeff toole has always taken care of me hands down best body shop !
True professionals, I thoroughly enjoyed the entire process from start to finish. Keep up the good work ladies and gentlemen.
Everything was great. Hate getting into accidents but love being able to take my vehicles to Hamblins. They always take great personal care of me. Many Thanks.
Excellent service from the staff. The job was completed in a timely matter and was well done. I would recommend this shop to friends and family.
Carly was extremely helpful and courteous! Everyone was professional and welcoming. Thank you for your service!
Carly was very helpful and very customer service oriented during this process!
Thank you for doing a good job on the repairs on my civic, and also taking your and not rushing, the wait was worth it. Good job :)
Great great great service
I was please with the prompt service I recieved from your helpful employee!
The car looked great. It was done by the exact time I was told. The people I dealt with were very nice. I enjoyed the email updates daily. I appreciate the gift of the Starbucks card. It was a pleasant experience for an unpleasant event that happened. I will highly recommend Hamblin's.
You are very fortunate to have Ms Carly Cooper as a member of your staff. She's knowledgeable, professional and her friendly disposition was well beyond my expectations.
Also wanted to complement your receptionist, Carie. She was friendly and helpful both in person and during various telephone conversations.
I plan on sharing my positive experience with all my associates and family members...
Great service & quality work!
I left a list of things to be done and several were not completed until i arrived to pick up the car. I pointed out the items that still needed done and had to wait for them to be completed. Not sure why when I was rather specific when I dropped it off. Once completed, I was satisfied at about 87%.
Excellent and friendly customer service. Loved the text updates. My car looks amazing! Absolute great job!
Thank you for the excellent customer service, and Alex G. for all the help that you have provided, it made a stress free experience and I would come back again, if needed. Helen S
Thank you for getting it done on time . I appreciate your help with my deductible .
Great service. Your team took 110% care of my car (Lexus) and went the extra mile when repairing it. Love you guys. I will most diffenently recommend. And a big Thank you to George for his great customer service .
You guys ROCK !!! ????????
Thank you again,
Carly is absolutely wonderful.
Everything was great thank you.
Thanks Carly.. For all your help !
This repair took WAY too long. 3 weeks & $2000+ what was originally quoted to fix something as small as mine is ridiculous! I would never recommend Hamblin's. Very disappointed.
Carly was absolutely amazing! She went above and beyond in customer service. She's a true asset to your organization.
This was my second time I had to repair my car at the Hamblins. I chose the Hamblins again because of my first experience with them and I was not disappointed at all on this time as well. I was informed on how the process was going everyday and they finished the repair on the promised date. But most of all, they were very courteous and caring during the entire process, just like the first time I was there. I would definitely recommend the Hamblins.
Hello I loved the job done on my car.I have 2 other car & I would send them to you as well. I am telling everyone about your excellent service. Thank you
The staff were very pleasant and easy to work with. Information about my car was prompt and made me feel comfortable that repairs would happen efficiently. Heaven forbid I have another accident, but if I do I would return. ????
Carly has done a GREAT job EXCELLENT customer service and cares a lot....Our car looks beautiful they did a 11 no a 12 that's how satisfied we are. you need to let Carly how great a job she does. so please have Management step up and show her how special she is to Hamlins. Like a Night-out all expenses with her Husband. And a break from the kids. And the guys who Fixed ADAM (my wifes car name for ADAM LAMBERT) KUDOS you guys r the best.......So send me Carly Cooper's review ....Fred and Sandra Shader----2012 Nisson Cube.
Thank you for answering my questions quickly and communicating all that was going on.
My car was repaired at the Indiana shop and the service there was great.
Carly was very helpful, and car looks great
I had a wonderful experience with your company. I have been here once before and that experience was also good. Carly was a pleasure to deal with and kept me posted the whole time through the process. It was also nice to receive the txt msgs. Since I sleep during the day. I would reccomendatin your shop to anybody anytime they need bodywork.
Vehicle Make : Volkswagen
Thank you! Very curteous staff!
Carrie (sp?) is fantastic running the front office. Exceptional. Carly is nothing short of a stellar customer service rep. Congenial, conscientious, and communicative. Thank you!!
You all did a wonderful job. Thank you for all the hard work and courtesy calls throughout the process. Continue to amaze all your customers.
Thank you and have a blessed one.
This was my second experience with Hamblins and they did not disappoint! Courteous staff and excellent craftsmanship! I wouldn't take our vehicles anywhere else!
The team at Hamblins on Indiana was great from beginning to end. George answered all my questions, and made me feel comfortable when I dropped off my car.
Carrie and Carley were awesome!! Very friendly and great customer service.
Very professional and friendly. Beautiful job! Thanks so much
I have nothing bad to say about this place i'm very impressed with the facility and the excellent work they did to my car.
Excellent customer service and the bumper looked great! Would bring our cars back for sure.
Great service appreciate it .
Carley is the best woman ever ! She gets everything done and her personality wow what a woman ! She is amazing so helpful and full of information !
Everything was great . No complaints
Left my car with a huge crack in the windshield that wasn't there with original damage
Yes. We had several extensions to our repair date and I was uncertain at times
how the repair would turn out. The repair was more extensive than originally estimated which accounted for the delay. Hamblins came theiugh taking care of our deductible, fixing a loose mirror and making us whole after the accident. I would not hesitate to recommend a Mercury insurance customer to Hamblins on Induana.
I am very satisfy with the work that was done to my car. Especially very happy with the customer service I received. George was great on keeping us inform step by step. Will most defiantly recommend you guys. Thank you very much!
I was given excellent service by Carli. My vehicle was ready on time and I was kept informed every step of the way. The repair of the vehicle was perfect.
Your team at Hamblins in awesome! Starting with Karly.. She is amazing.. Always kept me abreast with the status of my vehicle.. Have already referred a few people to you !!
I think you have everything under control. The staff was exceptional and I was pleased with the work on the cae.
George was wonderful! He was excellent at keeping us up to date on our cars progress. Everyone was very polite on the phone anytime I called. Thank you very much for fixing our accident. Our car looks like nothing ever happened! Thank you again!
This was my second experience with your Indiana shop and it was exemplary. My friend Carole Blount recommended you highly, but Paul Hamilton at the Honda dealership first directed me there. I have nothing but praise for all, thanks especially to George Ruiz for his help.
So professional and so excellent !
Carly was amazing! She made the process so much easier! I was definitely taken care of at Hamblin & I had a great experience.thank you for making it a smooth process & Carly thank you for your excellent customer service!
Carly is very good on what she do she talks care of her customers she is very helpful and she likes job will done thank you
Nothing but good things to say. Prompt courteous service. Accommodated my request to have my car done one day early. We were recommended to go elsewhere but we've had only good experiences with hamblins.
The entire staff kept me up to date on the progress on my car and we're always available when I called.
I thank George for going the extra mile and the detail young man that did some wonderful finishing touches. Thank you.
The service and efficiency was excellent!
We always appreciate the expertise and respect to detail that your staff does. Please pass that on to your entire staff.
Outstanding work and superior attitude and service!
Everyone was very nice and helpful. I really like the Tex alerts i received while my car was being repaired. I was really happy with the results.
Carlee who attended me was great, customer service was outstanding! I will definitely recommend and definity return for future repairs if needed. Thank you so much
Excellent quality work. Courteous staff. We appreciate the car was hand washed and not machine washed. Lexus of Riverside recommend Hamblins to me. I would recommend Hamblins too.
Thanks for your friendly and professional way of doing business.
My car looks so amazing the paint matched the car perfectly I couldn't be happier with how my car came out.
Friendly and professional personnel.
Great customer service, attitude, and thoroughness in their service for the customer
George and his staff were amazing: professional, helpful and courteous throughout the process. My auto was repaired expertly and in a timely manner. Hamblin coordinated with my insurance and kept me informed at all times. Working with Hamblin was a great experience.
George was awesome. Great communicator of the status of my vehicle. Good or bad. Thanks!
Nice to be kept informed of progress
Love support you alway will have my cars went a helping hand thanks again I being see you not soon but later
Love you guys, you have a customer for life. I will tell all my friends and family
Hamblin and Carly in particular took excellent care of my car - including caring for ME by dealing with the ridiculous insurance company to receive payment.
Just a little touch-up & it's a job well done!!
Their job were excellent and the employees are so kind,am so happy,thanks so much
Great job! I like that you emailed the status reports and completed as scheduled. Thanks.
Great service. Very nice employees!
Much thanks to Carly and the excellent work the techs performed. My truck looks great again!
Great experience and no problems at all. Couldn't ask for more!
Great restore my car back to the it was. Thanks.
I'm very satisfied client than you
Awesome job will come back if I need future repairs 10/10
The girl at the reception desk (sorry I didn't get her name) is very pleasant and made you feel welcomed. George Ruiz was quick to respond and got my car out quickly even when it was the New Year holiday weekend.
I had the best service, it was wonderful I felt good about leaving my car and not worrying about it !!!
Very satisfied with the service
Very friendly. Great customer service.
I don't have one bad thing to say and I just want to say thanks to Carly she made my experience there perfect thank you so much
Well done job.i am very happy for the update and taking good care of my car and good service. Thank you so much.
i highly appreciate your time and the great job that was done to my car im really happy with your work thank you
Carly made this process go exceptionally smooth and she was caring and efficient!
Shelly was great to work with.
Vehicle Make : Volkswagen
I am totally satisfied with the job done on my car. Hamblin's staff was professional and made **** sure that the job was done right. I appreciate this and would recommend Hamblin to all my family and friends. Carly was particularly helpful. Thank u Hamblin .....
Very efficient service. Friendly!!
Hamblins paint and body has excellent service and quality of repairs!!! I will most certainly reference your body shop to anyone for paint and body work needs.
Great experience all around from the beginning to the end! Each employee I encountered was extremely helpful. I always knew the status of the repairs with daily texts and everything was done perfect and right on time. Thank you Alex! I will definitely recommend Hamblins!
Vehicle Make : Mini Cooper
Shelly was great & always kept me up to date. Thank you
Carly was beyond amazing and I'll make sure to send all my business to her.
I'm completely satisfied with the service but will have to take back because the polish seems a little dull.
Excellent service, friendly employees. I was updated every step of the way. They did a great job fixing my car.
Quality work on time. Staff friendly, informative, and professional.
Thanks for work well done.
Excellent service. Very friendly receptionist,and Alex was extremely helpful. Very warm environment. The waiting room was comfortable and clean.
Vehicle Make : Volkswagen
Carli is awesome
From the time I walked in the door at Hamblin's for an estimate in my repairs, everyone, from the front desk clerk, to Alex my representative, were attentative, kind and thorough. All my questions were answered, and the estimate was given quickly. The work done was amazing, my car looks great! It was all done on time & ready when I arrived for pick-up. Thank you Alex, I would recommend Hamblins to anyone looking for body repairs.
They fixed my car better than I thought was possible. They are true professionals.
Your body and paint shop are the best! We are completely satisfied with the service and paint job. We will recommend family and friends. Thank you.
Good customer service and they did a good job with repairs. Helpful in every way.