Pritz Auto Body West

Job well done and good communication.

Your team members at Pritz were exceptionally courteous and good to work with!

The staff at Pritz was very friendly and professional. My car was ready earlier than I expected which was a pleasant surprise and Dave was very helpful in getting me checked out.

Total loss

Great customer service and as quick of a job as was possible Thank you again

When I called to tell them we were having our car towed to their shop, I received tons of attitude because they were busy. I receive no updates while the car was there for repairs. Paint job on repair is ok but not perfect.

In business problems happen, its how you handle problems that makes the difference and you failed. I found that the information that I was being told changed frequently and was told contradictory information. That usually happens when you do not get the truth. Here is a perfect example. When we picked up the car the first time it was making a clunking noise over bumps. I was told by Dave that it was not accident related but they fixed it anyway. Interestingly enough the problem did not exist before the accident, so I am not sure how he could make that statement. Then when I was called to pick up the car again, I was told that the problem was due to loose parts that were tightened, fixing the problem. That sounds much more likely. This is one piece of contradictory information that came from Dave, there are others. I am not sure why he felt it necessary to do this.

Your staff was very helpful, friendly and prompt.

Ease of insurance coverage could have been eased if you had sublet camera work to Subaru, I did take the work to Subaru York and they replaced the camera. All good thanks

We were very satisfied with the whole process of our repair. It went very smoothly, except for having to wait a bit for a part. The car looks wonderful, and it was so appreciated that it was also washed when we picked it up.

The entire process went smoothly and the team did a great job of keeping me updated. The only negative I have is the cleanliness of the windshield that was replaced. There were fingerprints on the passenger side and near where the stickers were replaced. I have a difficult time getting a smear-free window and was looking forward to a crystal clear windshield.

Best place ever! Bob was great, very informative, hands down best experience ever considering the circumstances!

Pritz auto body is the best in the area, and i wouldnt consider anywhere else an option. I will be a Pritz customer for life.

Team was professional, easy to work with and the end product was perfect.

Well done. Thank you !!

Everyone acted in a professional manner. The job was well done and in the time frame that was quoted to us. We couldn't be more pleased!

The car door looked good when all was done,but we noticed after a couple of days the door didn't shut right.I called them up and they took me the very next day.It only took a few minutes to adjust it and the door shut right.Thanks for making it right Pritz

You guys did a beautiful job thank you keep the good work up

Consummate professional. Extremely helpful Very friendly Customer focused Bent over backward to get the job done by a due date

Had small issue went back they take care off it