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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1050 reviews 79%
4 star 132 reviews 10%
3 star 28 reviews 2%
2 star 47 reviews 4%
1 star 74 reviews 6%
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(All Vehicle Makes)
**** M.
Vehicle Make : Dodge
4 out of 5
11/1/2023
They kept me up to date on the progress of the repairs. They informed me that one part was back ordered (spoiler) and when it came in the would notify me. I am satisfied with the work done on the truck.
Julia R.
Vehicle Make : Chevrolet
4 out of 5
10/15/2023
Efficie
Stephen N.
Vehicle Make : Nissan
4 out of 5
10/14/2023
Extremely happy. The paint job matched perfextly
Lori S.
Vehicle Make : Honda
4 out of 5
10/7/2023
BI COUNTY WAS HELPFUL IN TRYING TO REPAIR MY VEHICLE. REPAIR COSTS PER INSURANCE COMPANY WERE IN EXCESS OF VALUE OF VEHICLE. THANK YOU.
Karen A.
Vehicle Make : Vehicle
5 out of 5
10/7/2023
So easy from beginning to end. They seamlessly worked with my insurance carrier after the initial communication. The regular text progress updates were very appreciated and helped me feel at ease. The employees were nothing but kind and helpful. My car looks impeccable, like the accident never happened.
Ingrid H.
Vehicle Make : Honda
5 out of 5
10/6/2023
Highly satisfied with customer service and repair
Ronald C.
Vehicle Make : Mazda
5 out of 5
10/2/2023
Amazingly easy to work with and right on time as promised. Will definitely recommend and use again.
Lisa-a-&-donald-a P.
Vehicle Make : Vehicle
4 out of 5
9/28/2023
Repair was done to our expectations car was returned beautifully cleaned with a full charge
Kathleen G.
Vehicle Make : Audi
5 out of 5
9/25/2023
Professional on-time experience
Stacey H.
Vehicle Make : Nissan
4 out of 5
9/25/2023
The car looks like it was never hit. It's that simple. Great job
Brian S.
Vehicle Make : Infiniti
5 out of 5
7/30/2023
Always a great job! Thanks
Paul C.
Vehicle Make : Ford
5 out of 5
7/27/2023
Thank you for the care you take with my vehicles. I will continue to use Bi-County Auto Body for all of my repair needs. Thank you
Sean O.
Vehicle Make : Honda
5 out of 5
6/24/2023
Courteous, knowledgeable, impeccable job, great customer service, great notifications and updates along the way
Bernadette M.
Vehicle Make : Ford
5 out of 5
6/23/2023
you have a very friendly and efficient staff. they did a great job.
Rudolf R.
Vehicle Make : Vehicle
5 out of 5
6/4/2023
Thank you for a great job.
Beth B.
Vehicle Make : Ford
5 out of 5
6/2/2023
Bi County is always helpful
Vicki V.
Vehicle Make : Toyota
5 out of 5
4/10/2023
Excellent quick response time knowledgeable and helpful staff
Elena R.
Vehicle Make : Nissan
5 out of 5
3/16/2023
Awesome job!
Jessica F.
Vehicle Make : Subaru
4 out of 5
3/4/2023
Hands down, the greatest experience I’ve ever had in needing an auto body shop. Someone had thrown a block of wood at my car while driving on the expressway and I was devastated to learn of the damage when I arrived at work after the incident. I had no idea where to turn to for help. Bi County Auto Body worked with my insurance company and kept me informed through text and email during the entire process. When my car was finished and returned to me, I was shocked in disbelief that it looked brand new. The paint matched my car, there was zero evidence of the damage AND my car was SPOTLESS. They washed my car and cleaned the interior! As a mom of an 8 month old, I wouldn’t have found time for a car wash on my own and your shop honestly exceeded all expectations and helped a mama out! Thank you so much! I’M IN LOVE WITH MY CAR!!!
Edward H.
Vehicle Make : Hyundai
2 out of 5
3/4/2023
Hard to get a return call from them. Also my vehicle was not repaired. It was a total loss.

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