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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1049 reviews 79%
4 star 132 reviews 10%
3 star 28 reviews 2%
2 star 47 reviews 4%
1 star 74 reviews 6%
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(All Vehicle Makes)
Kimberly T.
Vehicle Make : Honda
4 out of 5
1/31/2024
Best communication and repairs around! Even lease return inspector commented on your work.
Brian G.
Vehicle Make : Chrysler
5 out of 5
1/23/2024
**** is amazing, and I really appreciate her wonderful personality and communication skills. Delightful bedside manner. Thank you for everything! Will definitely use Bi-county in the future and will recommend friends do as well.
Terriann B.
Vehicle Make : Honda
5 out of 5
1/22/2024
Our car was totaled but your staff was helpful.
Joseph M.
Vehicle Make : Nissan
5 out of 5
1/13/2024
Very professional. Work completed in the timeframe quoted
Jason K.
Vehicle Make : GMC
2 out of 5
12/31/2023
Customer service was great. Paint does not match and bumper is not straight.
Michael B.
Vehicle Make : Mazda
5 out of 5
12/30/2023
Thank you for the great work on both cars. The service was prompt and professional.
Stephen M.
Vehicle Make : Vehicle
5 out of 5
12/25/2023
Waiting for final step (PPF application). So far, everything has met our exceeded expectations. Bi-county certainly seems more professionally run and efficient than other repair shops I’ve dealt with in the past
Robert D.
Vehicle Make : Volkswagen
5 out of 5
12/23/2023
Great experience. Always professional, well organized and quality work!
Robert L.
Vehicle Make : Subaru
5 out of 5
12/22/2023
Excellent service and follow up!
George F.
Vehicle Make : Vehicle
5 out of 5
12/22/2023
Nice job! Car looks like I just took it off the showroom floor. THANK YOU!
Vito R.
Vehicle Make : Ram
5 out of 5
12/21/2023
Very satisfied with customer service and quality of workmanship as with previous experience. Highly recommend
Sharon K.
Vehicle Make : BMW
4 out of 5
12/10/2023
I have responded to this several times I was pleased with the work and the timely manner in which it was done Please stop sending this
April P.
Vehicle Make : Kia
5 out of 5
12/9/2023
Communication with updates via text were great.
Lynda M.
Vehicle Make : Vehicle
5 out of 5
12/8/2023
We absolutely love the attention to detail, the daily updates on status of the work too!
**** M.
Vehicle Make : Dodge
5 out of 5
12/1/2023
Work was done on time and we were kept up to date on the progress
Barbara L.
Vehicle Make : Mazda
3 out of 5
11/21/2023
Great job. I’ll be back to put the coating on my newly painted door.
**** B.
Vehicle Make : Nissan
5 out of 5
11/13/2023
Great Job
Bruce S.
Vehicle Make : Jeep
5 out of 5
11/6/2023
Great lollipops
Barbara B.
Vehicle Make : Vehicle
5 out of 5
11/4/2023
Thank you team!
**** M.
Vehicle Make : Dodge
4 out of 5
11/1/2023
They kept me up to date on the progress of the repairs. They informed me that one part was back ordered (spoiler) and when it came in the would notify me. I am satisfied with the work done on the truck.

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