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Body Shop Review Summary

5 star 118 reviews 49%
4 star 36 reviews 15%
3 star 9 reviews 4%
2 star 35 reviews 15%
1 star 42 reviews 18%
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(All Vehicle Makes)
Shari H.
Vehicle Make : Volkswagen
1 out of 5
11/24/2023
If I did not cal the Collision Center, I had no idea what was going on with my repair I'd be told it would take 3 days and then **** week later, no follow up at all. I've honestly, never seen such poor follow-up from a car company before.
Lawrence B.
Vehicle Make : Vehicle
5 out of 5
11/12/2023
Totally satisfied great job thank you for your help
Erik T.
Vehicle Make : Vehicle
5 out of 5
11/10/2023
Kim was awesome
Annette J.
Vehicle Make : Hyundai
4 out of 5
11/5/2023
Everyone, from the women in the office, to the men who appraised the damage to my car, was very kind and caring. My car was returned to me repaired, washed and waxed. Looked like new. Thank you.
Marjorie K.
Vehicle Make : Vehicle
4 out of 5
11/3/2023
THe repair was excellent. Unfortunately, it just took too long
P Max.
Vehicle Make : Lexus
4 out of 5
10/25/2023
From my first introduction to your repair specialist and estimate of repair cost and time required, I was very impressed. Delivered my auto when parts arrived. Repair was well done and promptly! I would definite reccommend your services!
Lee E.
Vehicle Make : Vehicle
5 out of 5
10/23/2023
Your team were processional from start to finish. It was a pleasure doing business with you and I will not hesitate to recommend WDCC to anyone in need of your services.
Brett B.
Vehicle Make : Vehicle
4 out of 5
10/23/2023
Would have liked a few more status updates throughout the progress without having to call. Sounds like it may have been a technical problem. Also having to return to pickup a charging cable that was removed from my car and not returned was less than ideal. The repair looks great and am very happy with the result. I did find some spots of wax that weren't buffed out from the exterior detailing as well. Just a few notes. Thanks
Ira R.
Vehicle Make : Toyota
5 out of 5
10/21/2023
Professional and courteous.
James M.
Vehicle Make : Honda
5 out of 5
10/9/2023
Repair was great but the communication to me from WDCC was totally inadequate on the progress of my repair. I had to continually keep calling and traveling to the shop to get updates. Most of my emails, texts and phone messages were not answered at all or in a timely manner.
Maryann M.
Vehicle Make : Toyota
4 out of 5
9/30/2023
It took quite a while, but I have a brand new car!
Daniel V.
Vehicle Make : Volvo
3 out of 5
9/6/2023
Repair work 100% Administration 50%
William R.
Vehicle Make : Kia
5 out of 5
9/3/2023
Excellent customer service . Excellent repair and follow up
Brandon F.
Vehicle Make : Honda
2 out of 5
8/30/2023
I did not get a response from Rual and I noticed my wheel-well under carrige casing was not replaced, and a hole was just cust out of the damaged product. If i don't hear back, I will continue to escalate issue with Statefarm & West Delray.
Brian P.
Vehicle Make : Vehicle
5 out of 5
8/21/2023
Just picked up my Tesla, car came out fantastic …a lot of damage repaired …highly recommended !,,extremely professional.
Kevin R.
Vehicle Make : Lexus
5 out of 5
8/20/2023
Great job. I will recommend you.
Shari H.
Vehicle Make : Nissan
1 out of 5
8/14/2023
The repair was took two months. It was promised on 7/11 and then on 7/17 and was finally finished on 7/22. Part of the issue was the repair could not start until the insurance settlement was finalized Although the insurance company said the auto repair could start before but Delray collusion refused.
Tracey U.
Vehicle Make : Honda
4 out of 5
7/27/2023
Car looks great, paint matches and you would never know it was damaged. It was very difficult to get thru when calling and it took too long for a return call back. Tommy was great to work with and kept me in the loop once work began. Thank you.
Alex C.
Vehicle Make : Audi
5 out of 5
7/21/2023
Very helpful staff
Dennis V.
Vehicle Make : Toyota
5 out of 5
7/21/2023
Get Great job and done in a timely fashion

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