Steve K.
Vehicle Make : Honda
When I picked up the car I was just given the keys and told the car had been brought to the front of the building .
It would have been nice If someone showed me what was repaired and ask me how the car looked . It would have been a personal touch .
Mildred F.
Vehicle Make : Volvo
Mitch was extremely helpful and kind to my husband,
Than you for your quick and considerate attention.
Darrin O.
Vehicle Make : Toyota
Car looks great. Very professional job
Lou C.
Vehicle Make : BMW
From the moment I entered your front door until I picked up the car everything was handled professionally. The quality of the repair was perfect and the car was returned to me detailed in and out
Phyllis B.
Vehicle Make : Nissan
Your customer service personnel were great. However upon returning home we noticed that the rear window was not replaced and the windshield wipers were
damaged.
For a total of $16,097.33 the inspector should have been aware of these problems
Marina M.
Vehicle Make : Vehicle
The work done was excellent and my whole car was pristine when I got it back.
My only comment is that they use an answering service that often doesn’t function and the only way to reach them is by email. But at the end I totally appreciate the work done.
Marcus B.
Vehicle Make : Fiat
West Delray Collision performed absolutely amazing work they did a stellar job.
Rhonda H.
Vehicle Make : Honda
My car was in your shop from 10/29/23 to ****/12/24. It was there for Halloween,Thanksgiving, Christmas and New Years. It was so stressful not having a rent a car and having to find rides or pay for them, it cause physical illness for me. I was in a worst accident and I got my car back from Toyota in 2-3 weeks. I feel this was unacceptable and it caused me to get depressed and have a lotof stress related issues.
Jay A.
Vehicle Make : Alfa Romeo
Done well and quickly. Staff is very helpful and friendly.
Alan A.
Vehicle Make : Acura
Extremely happy with the quality and people but feel that with the extent of my damage it should not have taken the entire 30 days. EXTREMELY PLEASED that right after I picked up my car on ****/9 I got home and noticed that there was an electrical problem. Called the office just after 5:00 PM and they sent Mitch Solomon over to my house and he was able to dissect the problem, and it wasn't easy, and fixed the problem in my driveway! Apparently some electrical cable was not attached behind my driver side door when it was re-installed. Mitch is a Saint! He is a credit to the company...Please thank him again.
Gloria O.
Vehicle Make : Mazda
My car came back in perfect condition. Even though car is 10 years old, it looked brand new.
Gisele B.
Vehicle Make : Audi
My car was driven about 65 miles while in your shop. Not a good experience for sure.
Linda B.
Vehicle Make : Audi
My car was totaled by the insurance company. However, everyone I met or spoke with was extremely concerned and very helpful. I live in Valencia Cove and will recommend you. You have a very well run business. Thank you.
Jazmine T.
Vehicle Make : Nissan
They updated me when needed, always answer call and text. All employee was very nice.
Andrew K.
Vehicle Make : Vehicle
Thank you. The entire process was flawless. Doug sour coordinator did a great job in keeping us up to date on the progress of our vehicle. The end result was perfect. Thank you again
Juan S.
Vehicle Make : Vehicle
The car had some issues with the paint but they assured me they will take care of them. The other thing was the long wait time which is not the shop faults. Other than that. I am satisfied with the customer service and everything else .
Haley A.
Vehicle Make : Honda
My repair process was the worst experience I have ever had. My car was there for 7 weeks. The only reason I got my car back when I did is because I caught them in a lie. I understand that parts were on back order and this is not in the auto body shops control, but after parts were received it still took two weeks for my car to be completed. They clearly do not care about the customer, and take advantage of women who do not know any better when it comes to car repairs .
Benjamin A.
Vehicle Make : Toyota
Good job just need to work on timeline but otherwise great job
Shari H.
Vehicle Make : Volkswagen
If I did not cal the Collision Center, I had no idea what was going on with my repair I'd be told it would take 3 days and then **** week later, no follow up at all. I've honestly, never seen such poor follow-up from a car company before.
Lawrence B.
Vehicle Make : Vehicle
Totally satisfied great job thank you for your help
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