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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1254 reviews 77%
4 star 237 reviews 15%
3 star 36 reviews 2%
2 star 54 reviews 3%
1 star 46 reviews 3%
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(All Vehicle Makes)
Henry D.
Vehicle Make : Toyota
5 out of 5
11/13/2023
Glad to have my car back as good as new.
Ted C.
Vehicle Make : Jeep
5 out of 5
11/5/2023
Jon did an outstanding job even when things were out of his control. He kept me informed all along the process. The work from the shop and attention to details is great.
Keiko D.
Vehicle Make : Nissan
4 out of 5
10/22/2023
Everything has been done wonderfully. Highly recommend!
Douglas B.
Vehicle Make : Volkswagen
5 out of 5
10/15/2023
Excellent job
David F.
Vehicle Make : Nissan
4 out of 5
10/7/2023
The car was not salvageable.
Lidija S.
Vehicle Make : Kia
5 out of 5
10/1/2023
Lacey Collision(specifically Kevin & Tracey) did an exceptional job providing consistent updates and providing professional and courteous customer service throughout the entire time my vehicle was with Lacey Collision. Thank you!
Kenneth Z.
Vehicle Make : BMW
5 out of 5
9/28/2023
Repair job well done. Attractive office environment with courteous staff.
Gary A.
Vehicle Make : Ford
4 out of 5
9/28/2023
Repair is so well done nobody will ever detect it was damaged. Meets or exceeds factory tolerances.
Debora K.
Vehicle Make : Scion
5 out of 5
9/3/2023
Splendid work!
Ronald S.
Vehicle Make : Audi
5 out of 5
8/31/2023
Thank you for a job well done. It's like the collision never happened.
Tonita B.
Vehicle Make : Nissan
5 out of 5
8/20/2023
Staff very professional and did an excellent job on the vehicle.
Hanna W.
Vehicle Make : Volkswagen
5 out of 5
8/17/2023
The customer service was phenomenal and the process was so smooth. Facility is beautiful and I enjoyed the candy bowl:)
Gerald Z.
Vehicle Make : Hyundai
5 out of 5
8/13/2023
Kept me informed about my car during the whole process, great customer service and repairs on my car!
Jim W.
Vehicle Make : Cadillac
4 out of 5
8/13/2023
I love how clean the total outside of the car looked and how smooth the surface and windshield are.
Terry T.
Vehicle Make : GMC
5 out of 5
8/11/2023
Great service, updates and workmanship
Ronald A.
Vehicle Make : Honda
5 out of 5
8/11/2023
Excellent work and customer service
Brett G.
Vehicle Make : BMW
5 out of 5
8/9/2023
Great staff and repair was done right.
Tiffani D.
Vehicle Make : Kia
4 out of 5
8/7/2023
You guys were a life saver! I couldn’t find a auto shop to service my car after weeks of searching. But the service and speed at which you fixed my car was unbelievable!
Gary G.
Vehicle Make : Ford
5 out of 5
7/27/2023
Phenomenal service, starting with the appointment scheduling, estimate, repair, and communication throughout the process. We only use Lacey Collision for all of our (6) vehicles, and recommend them to all of our family, friends, and coworkers...
Karen B.
Vehicle Make : Honda
5 out of 5
7/26/2023
Always a pleasant experience. My car looks beautiful and all of your staff were very helpful and always professional

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