Everything goes so smoothly there. They take care of all the details. Everyone is so friendly there.
Always a pleasure dealing with Lacey Collision.
Great work getting car done fast since I had to wait over a month from the car wreck other parties insurance to take care of it. Very happy with job done. Will recommend to friends to go there.
The employees were very cordial and helpful with my claim and the car turned out like it was factory new. Great job!
This is the second time I have had my vehicle repaired here and all staff have been helpful and friendly. A few things had to be adjusted, but it was quickly addressed. My vehicle has been repaired and looks terrific. I will return to your shop if any other repair work is needed and will be refering anyone else seeking repairs to their vehicle.
No complaint, truck looks great, did excellent work, my baby is happy again. And great service, lady who helped friendly and funny... ty
I wouldn't go anywhere else for repairs. LCC is the best from the reception staff on down the line.
The repair was done in a more than timely manner to accommodate my scheduled vacation. The final repair was excellent in all aspects. I will recommend Lacey Collision Center to others and will return there for any future repairs needed. Thanks to the entire team for all the good work and the friendly atmosphere provided there.
I have been referdd to LC several times from usaa am extremely satisfied with both the recepionists, appriser an mechanics, car washer an cleaner. Tnk u all. Deborah walker
I appreciated the updates to my car's status and the estimated finish time that was given. I also loved that they called and let me know my car was done instead of just sending an email with that information. I was not expecting my car to come back cleaner than it went in, but I was happily surprised when I saw that it was!
Vehicle Make : Mitsubishi
Thank you for great service.
Just got my 2017 Camry done at this location and I just wanna say thank you to the team of the Lacey Collision center. Hats off to everybody! First time ever getting my car done and they made it really easy and simple for me no problems whatsoever. Once again thank you to the Staff of the Lacey Collision Center!!!!
Easiest experience I’ve ever had with working with a collision center and their communication with my insurance. Keep up the great work!
Nick did a great job explaining the repairs.
Car is running amazing and looks great, thanks for the great work.
The office staff was great and you are lucky to have people at the front desk who genuinely care about there customers. The job however took 25% longer than originally bid plus cost 12% more than estimated. When I picked up the truck I was told that I needed to pay a ****,000 dollar deductible which I was unaware of as this is a company vehicle. I paid out of pocket which your staff, on there own did not think was right. They called the insurance company and had it set up for me to be reimbursed within 20 minutes. I have already been contacted by the insurance company and was promised the check will be received in 5 days
Everyone was friendly, helpful and professional. My only problem was having to wait to get the work done due to scheduling.