The only problem I had was the car wasn't ready on the date promised
I loved the friendly atmosphere and fast service! I'm so glad I went to you guys instead of someone else.... also the text updates are freaking awesome
Great customer service! Met the estimated repair deadline and the text updates are awesome. Even better that the responses to text were immediate. Javier was great and of course the entire staff as well.
Vehicle Make : Mini Cooper
I appreciated the constant status updates. It made me feel informed about what was going on and therefore helpful in planning until repair has completed.
Outstanding customer service and a wonderful repair of my vehicle are what makes me so extremely satisfied with your service. My car was fixed and cleaned so well I thought it looked just as good as when I bought it brand new at the dealership. Please give every team member a wonderful pat on the back for a job well done. To say I'm satisfied would be a servere understatement. I will recommend you to anyone who needs this kind of service.
First time getting my vehicle fixed at Fix Auto. My vehicle ended up looking great. Fix Auto offers outstanding customer service. I really liked getting updates on the progress of my vehicle.
From start to finish this was s great experience! The estimate process, the courteous attitude when I called for updates and of course the beautiful finished product..... My car that now looks brand new!!
I will definitely recommend you guys!
Candice Silva Cortez
I was impressed how good my truck looked . It looked brand new . I almost wish the truck had substained more damage . So more of the truck would of been redone . Awesome job keep up the good work . Thank you
Thanks Jose Gutierrez for taking care of me and my truck
Their job was perfect, really happy with the service
Thank you for you very good customer service.
Congratulations to your team specifically your Repair Planner Mr. Jorge ****. He was not only courteous, but patience enough to answer all of our questions. I commend his attention to detail and his consistent up-dating communication.
We appreciated getting it done on time (the date on the automatic message system had me worried!), and we also appeared your extra care. Thank you to everyone involved.
The staff are awesome and very helpful. Great service and easy to do business with. Will definitely come back here for any car issues.
Staff were very friendly and service was quick
I love that your team makes you feel like family. And you guys truly care about your customers.
Vehicle Make : Volkswagen
Thank you for always keeping me informed about my vehicle by sending texts messages, great job
Very good customer service all around. I would definitely come back.
Very professional and personal staff. Went above and beyond to be helpful and informative. Jorge was the lead on our car and he did a fantastic job. Thank you!
Ive been completely satisfied both times you've done my car.
Excellent service and work! Very pleased with everything
Thank you for a job well done and quick return.
I was notified right away once my car was complete. I received my car with great kindness. Thank you for everything you do.
They ar friendly people and did a great job!!
Vehicle Make : Volkswagen
They did a fantastic job on our car! It was unbelievably fast and professional. It looks brand new!
I love how they always kept me updated with the ref messages. The work was done extremely fast.
Thank you for a job well done and for the updates.
Very good service the job was done very quickly and professional.
Very satisfied. Thank you
Staff was VERY polite and helped in any way they possibly could. Repair looks awesome, including the car wash!!! I am super satisfied with the speedy turn around for the repairs as well!!! Thank you so much!!!
Vehicle Make : Volkswagen
Thanks for a speedy FIX.
Vehicle Make : Mitsubishi
Awesome service with an even faster completion of work expected.
Just make sure all the lights are plugged back in after taking them out as part of the repairs..(hint hint)
Thank you for your attention and excellent service
Finished on time as projected, very nice work and people.
Everyone there was very polite
Great customer service and a job well done
Excellent service!! Thanks so much for all the hard work!
Absolutely great service. I was kept in the loop of the progress on my vehicle. It was ready ahead of schedule and they handled everything with my insurance. Awesome experience!
No feedback except to say I really enjoyed my interactions with all of you. Brandon especially. I can't comment completely on the vehicle just yet. I need some time to really get a feel for my level of satisfaction, but so far so good.
Really enjoyed the updates given about my car status. Good communication between the company n me. Really enjoyed the experience i had. Thanks!
Outstanding work and service.
The kind of company one looks
Forward to working with.
They did a great job and finished before the estimated date. I'm extremely pleased!
Just open a little later.
Thank you for fixing my car very quickly. I'd like to also thank you for the personal service provided by Javier and the ladies at the front desk.
Everyone was very kind.
Explained everything in detail & finished earlier than promised.
Vehicle Make : Mitsubishi
Really good customer service and the work done on my car was exceptional. The process was made easy and if I'm in this situation again I would come back to fix auto without a doubt. Really satisfied with the work and service.
Great service. Brandon is awesome.
I was very pleased with the service and repairs to my car I received. All the staff were exceptional and professional.
Vehicle Make : Mitsubishi
Outstanding work very pleased that I took it to this body shop customer service was great and I love the work they did on my car !!
Passenger seat stained; center console scratched; need more time to look.
Car was ready before due date.. car looks brand new..
Thank you for taking the time making sure I am happy with my beautiful car again.
Always great service and top of the line work
Truck looks great. Staff was very friendly and professional. Kept me informed every step of the way. Second car I've had repaired there. I would definitely use them again and highly recommend them. Great job to everyone and Thank You very much.
Your staff was beyond excellent service. They made me very comfortable after a trammatic experience.I would recommend you to everyone I know.
Taking me home and then picking me up went over and above what was expected. Thank you.
Was very grateful for everyone's kind and professional attitude. Everything was always in order and very timely.
The employees were very professional and informative. The completed job Was good. I have delt with other Auto Body Shops, in the past and they gave us our vehicle polished and looking very nice. In this case, our vehicle was turned over to us only with the effected area fixed. We requested a courtesy polish and were told that it was extra money. Caliber Collision, returns vehicle with a courtesy polish not just a wax. The vehicle was returned five days ahead of time. Customer service was good.
My 3rd time going to you guys for repairs and every time I've had exceptional service. I appreciate the great work you do and communication you provide.
Fast and friendly and precise!!!!!
I was very happy with the work and it was done when they said it would be and they kept me updated on the progress of the repair
They did a vegy good job on my car.i will recomend to anyone.
Happy with all aspects of getting our vehicle fixed w/your company.
Great job done. Great customer service. Awesome daily updates with photos.
Vehicle Make : Mini Cooper
Absolutely wonderful, couldn't ask for better service. No only did they finish early but they cleaned my dirty car! My bumper looks great and I am so thankful.
Great customer service good team work. All around great customer service. Happy customer.
My Excursion looks great. I looked the work over and I'm pleased with it. I would like to thank Jose and the staff. I was greated and asked if I needed anything. Just keep up the great work. Thank you. John C
Everyone I interacted with was extremely pleasant and helpful. Thank you.
It helped to make up for the extra time and hassle for me caused by the person who hit my car.
Muy bien trato,,,me queer contents con el srvicio...y los empleados muy agent is gracias
I will tell friends,relatives if they are looking for car bodywork Greenwalds/fix it is the place, very professional and friendly.
Car was done within two days 48 hrs
Like how rental picked up and drop off no hassle at front desk
All employees were friendly and great guest service
Thank you everyone for doing an excellent work on my car, I'm so happy with the repair and the process on how I'm being informed on a day to day progress of the job, thank you especially to the guy that handles the repair his awesome
Thank you so much for taking good care of my car and making it look like brand new again. Always great customer service from the time my car was dropped off to where I picked it up. Highly recommended.
My car looks so nice when you polished
It and your repair work was perfect. I
Was thoroughly happy with your work.
Thank you for a good job.well done
Best customer service all the way around start to finish!!
Fix Auto is the best ever! The stuff/employees are awesome and very professional. The service are excellent, from the front desk to the managers. I trusted this place and loved thier work. I highly recommend Fix Auto thier work are excellent! Great Job!!!!
I really liked the email updates
Great job totally painless will use you again if needed
Awesome job. Awesome communication.
Vehicle Make : Mitsubishi
Fix Auto did an outstanding job repairing my vehicle. The staff were very courteous and professional. I would definitely come back for any repair needs in the future and would recommend this shop to family and friends. Thank you Fix Auto.
they were so nice and understand when it came to the repairs of my car. even when I was way too flustered to understand some things. they were amazing.
The Fix It auto crew is AMAZING! I felt like I was treated as if I were a member of the family. They went above and beyond to detail the inside and outside of my car after the job was done. They had my car finished before the estimated completion date which was great!! The office staff were very friendly! Overall I had a wonderful experience with Fix It.
I would like to thank Jose Gutierrez for a most awesome job he had done on my Toyota Rav4.. What used to be damaged he made look like new, I was really impressed... Excellent job Fix Auto..
Thank you for making me feel welcomed as I walked in for a quote. Also for taking care of the body works in a timely manner. I appreciate the good communication from your team. I will highly recommend Greenwald's Autobody & Frameworks / Fix Auto. Brandon & Erick did an Amazing Job!!
Great job & customer service ! Thanks to all you guys my car is back to new
You have an awesome team. They did a great job returning the car to me at its pre-injured status. I will continue to refer people to your facility. As I was leaving your site this afternoon there was a guy whose wife was inside. I said to him.....look at my car. The crew here does an awesome job. They will treat your car as if it were their car. You will love the way they will work on your car. He thanked me, said it made him feel better. He might have gone inside and told you what I had said to him. Did he? Anyway the Prius looks great.
The job done to our vehicle was of the highest quality and we are completely satisfied. Also could not have been more reassured by a very trustworthy management crew and repair crew. If for whatever reason , I would use Fix Auto again without hesitation. Thank you all so much. We also got our vehicle a day early????????????????
Thank you! Great service and very professional! My car looks brand new!
I really appreciated the regular updates I received from Javier.
Amazing customer service. Mechanic kept me informed on the status of my vehicle and any delays that occurred. He walked me through what had been performed when I picked up my vehicle. I felt valued! Would recommend this shop to anyone I know. Thank you!
You all are very professional and do excellent work .
Thank you very much
Thank you for such profesional and efficient service.
I really like the way the members of Fix auto collision greet and treat the customers, I'm so happy my car looks like new .. Thank you so much .
Thank you for the constant feedback on the progress and the great job on my car repairs.
Awesome job!!! Everyone was extremely professional and helpful.
I want to thank your staff for the excellent service I received. A big thank you to Brandon for taking great care of me!
Extremely honest and friendly. Kept me up to date on everything.
Excellent service, great team, no complaints. Good job!
everyone was so nice and my car was fixed soooo quickly!!!
Great job!! I love the work that was done on the car. Brandon Was extremely helpful since the first day. He keep me updated on the progress of my car and even got me in contact with a place that got me a cheaper rental car while waiting on my car to be fix. and even got all the repairs done 4 days earlier then projected date. I can't tell you how please I am with everyone there including the ladies at the front desk they were really helpful.
I was impressed with the service your establishment provided from the beginning to end. Especially keeping you updated thru text messages and following with phone calls. I would recommend your business to other friends and family.
This is the second time I take my car to your shop and the service has been very friendly and professional.
Very pleased with service rendered.
Excellent service. Good communication. Thank you for proving excellent work on fixing my car. Highly recommended
WAS VERY SATISFATCTORY.
The car looks great, it's like a brand new car. I love everything except that the side mirror plastic that holds the glass is broke after it was changed. It's no a big deal however.
My car was fixed not only on time but one day ahead of the promised completion date. The repair job was completely and absolutely of high quality that met or even exceeded my expectations.
Keep up the good work! You have a customer for life on my part. Wishing you the best!!
The entire staff at Greenwald's Fix Auto Repair Chula Vista were absolutely fantastic! I will definitely return there for any collision repairs without hesitation. Well done to all the technicians and administrative staff, as well!????
Excellent job repairing my vehicle and keeping me updated. Great customer service at every point. Thank you Brandon.
Very satisfied as last time. You guys are the best.
Great service and how you guys kept me updated about my vehicle.
Thanks will for beginners the Knuckleheads one in my trunk and use my spare and remove my spare and did not properly put the spare back in I left my spare not properly install left the molding for my spare outside of the spare trunk area that are not tied down properly not completely installed correctly just completely loose Tire loose in the back of the trunk so I was completely satisfied so when I got ready to roll out from your place I looked in my rearview mirror I can see my molding that covered my my spare tire sticking up in the air and I go what the hell is that and I go and look in my trunk and my molding is out of place and I look inside my tires lose not mounted back down properly and everything out of this Arrangement which was terribly and I was told by your rep that he was going to try to fix some parts on the side of my car as a courtesy but she did not do and then the courtesy spot paint that you guys have done was terrible it was not a good job I think it was sloppy and the paint job I was not really satisfied with you guys because it's not a hundred percent pure Quality Paint I should have taken it to the Cadillac dealer or I would have got what I should have that I would I should have received a quality job so lesson learned you have one to satisfy the customer so I was not satisfied with your quality at work okay so now you know
Terrific repair, timely completed, Jose explained repair answered questions
My car came back really nice.
It's like new thank you very much.
Everything was excellent.
My husband and I were treated with great respect by all the staff from the moment we walked in the front door. We especially appreciated the texted updates from Brandon.You went above and beyond what we would have expected from an auto body shop.
The car was returned to me without it being completely repaired. I had to take it back the following Monday and I had no transportation for the entire weekend & the following three (3) days. I was so frustrated and depressed that I could not function at work! I don't understand how the shop could say a car is ready without looking it over or a supervisor checking it out first!!!
Brandon and the front desk were absolutely awesome. Great communication and that's very important to me. Not only that, my car looks like it was never in an accident or been that clean! I appreciated everyone. Thank you.
I thank them for a fast and great repair of my car very professional and friendly
All employees provided fast and courteous service. Repairs completed ahead of schedule and quality of workmanship excellent.
Great service. Excellent communication. Continually kept me informed with what was happening to my vehicle.
Bodywork looks great. Truck was finished early and nice and clean when I picked it up.
Outstanding Customer Service!!! Sandra made our experience fantastic. They went above and beyond to take car of my mon's car. Thank you all again and special thanks to Sandra.
Virginia daughter of Helen S
All staff were very friendly and helpful!! I am so impressed how my car looks!!! It looks brand new!! The car was not only repaired, it was washed and sparkly including the tires!!! I am so happy I chose Fix Auto Chula Vista!!!!!
Excellent customer service, honest estimate. Very quick repair completion. Fully satisfied with the repair performed.
Very satisfied! The whole team from the front desk to repair specialist were very courteous and did not mind answering my questions no matter how simple it was. Very pleasant experience.
Your team was very friendly and polite. I really like the daily texts on the up date on my car. Keep up the great work. Thank you all.
Customer service was excellent. Enjoyed the texted message service. I had a minor issue with the repair and it was fixed within 30 mins. Very satisfied with the family owned business.
Tony was awesome with letting me know with everything that was going on with my car. Also the ladies at the front desk were very nice especially when I dropped my car off I was still a little shaken up. I will recommend fix auto to everyone.
The women at the front, I think one is names Regina (?) Was ultimately responsible for us getting AAA on the ****. Could not have done it without her help. And Brandon was very professional and knowledgeable making us feel at ease. Thank you all. Job well done.
Great service from start to finish, from everyone at FIX Auto. Thanks!
I just want to thank you very much for such a great job. I was also thankful that you went the extra mile to clean my poor mats inside. Always having grand kids spilling something but you cleaned them and for that I am truly grateful. I have used your company before and I have never been disappointed ????
I very happy with the repairs that was done to my car. Job well done. I would definitely refer your business.
Faster fix than I expected.
Good job done in short time. Thank you
They were great, they kept me in the loop and even had the car ready before the estimated date!
Thank you guys :D
After a small discrepancy with the grilles, Fix employees went out of their way to ensure my complete satisfaction with their work. Although I hope I never need their services again, I would not only enlist their services in future repairs, I will recommend them to everyone I know!!!
I was very impressed with your customer service and all your staff! This is the best experience I have ever had with a body shop
Thank you so much
Awesome & Friendly Staff, I'm very happy.
The whole team in Fix were very helpful. They were able to fix my jeep earlier than projected. Thank you for very good service.
Ecellent customer service and work!
Vehicle Make : Volkswagen
The staff was amazingly friendly and attentive. Every interaction with every person there including mr. Greenwald and his dog made the experience very pleasant. To top it all off my car looks great!
Very friendly, great customer service
There is great communication as far as status of repair is through text messages. Also, Regina at front desk is very nice and efficient. She is organize with paperwork and knows what's going on with my car everytime I talk to her. She also make efforts that I didn't wait long during drop off and pick up. The guys also came in timely to go over damages when we dropped off car for the actual repair. The quality of repair done is excellent. Overall, it was a very pleasant experience. It's very stressful to deal with this situation, so thank you for a smooth process.
The Staff at Fix Auto Greenwald were friendly, courteous, and absolutely fantastic! I'm am completely satisfied with the quality of the repairs and workmanship of my 2011 Nissan Sentra. Two Thumbs Up...Way Up!
I was very satisfied with service team and and the work done on my vehicle.
Friendly staff and I was kept in the loop and car looks brand new again
Will not hesitate to use FixAuto again! Great customer service.
The car looks amazing and Brandon was great he answered all 101 questions that's I had. The only small issue that I had was the car was delivered **** day late, I don't mind it too much. Personally I'd rather have it done right rather than fast.
I was disappointed in the amount of time Brandon had, I felt as if every time I called he was busy. I was always told I would get a call back, but ended up having to call back, after not receiving a call back more than half of the times. Second thing was the promise date kept getting pushed back. He told us Monday, and we have him to Tuesday. Again on Tuesday he pushed the time back to three, contrary to what was originally told to us. Overall disappointed with this experience with fix auto.
They were friendly, helpful and they went above and beyond what was expected. I'm completely satisfied with the service I received going to fix auto repair. I would choose them again if needed
All employees were were very professional from the front desk, the estimater & the service person putting on the final touches on my car.
You have a great team
Thanks Fix for doing an excellent job!
The side that you guys painted has bumping paint on the bottom and it doesn't look good
Car looks awesome!!detail guys deserve a raise!
I own several vehicles and Greenwalds Fix auto repair have done several body works and paint for me. I have always been very satisfied with your work plus I trust that you will always be there if ever have any problems with the repair. Thank you very much for always being punctual or ahead of your estimated delivery date.
A BIG job! Thanks very much!
The service and quality of the work done on my car was excellent!
The bodywork is exceptional. I have never seen my car so clean. They even attached my front license plate which I had never found time to do. The staff were always attentive with a smile
I am completely satisfied with timely service.The the total process of estimating the repairs and custom service is 'A' plus.
The team was so friendly and accommodating. Their communication on the progress was terrific. A very positive overall experience!
Jose did a great job. Thanks
Just wanna say thank you very much for the fast repair service, had my truck in and out in **** day and my rear bumper looks great now. I also want to say thank you very much for washing my truck. It was a muddy mess when I brought my truck in from all the rain we've had recently and I did not expect my truck to be nice and clean. That was a welcomed huge surprise, thank you very much. I have a injured back and was not looking forward to having to wash my truck because it causes me so much pain. The team at fix it auto went above and beyond my expectations. GREAT JOB!!!! and again thank you very much for saving me some pain.
Very professional. Staff were courteous. Text notifications letting me know status of repair.
This is the second time I have brought my vehicle to this location. Both times my experiences are great from when I called to make and appointment to when I left with my vehicle. All the staff is friendly and courteous. The work that was done to my car was done professionally. I can't even tell that I was rear ended. Thank you for all your great work.
Glad the job was done right instead of hurried! Thanks to Jose for overseeing the job and to all the nice folks at the front desk and on the phones.
The repairs to my vehicle was great and I really like the text updates. But there is one thing I noticed that my car key alarm was tampered with and misaligned. Not sure why. Overall, good service! Thank you.
Thank you for taking care of my SUV and repairing it quickly. I am happy with all of the work you guys did.
The customer service was excellent and the work was very time efficient . Thank you to the customer service and the mechanics for all good service and work.
I made the right choice for taking my MBZ
To your shop for repair & I'm fully Satisfied
With the result , It do looks liked no accident
Happened to it !!! Thanks a lots Mr. Jose for
Taking care of it & also Thank you Ms. Tina
( Front desk Sec. ) for your generosity!! Well
Done Guy's !!! and again Thank You and
Happy New Year To All of you ( Fix Auto Repair
Shop ) Bravo/ Zulu !!!
Vehicle Make : Mitsubishi
Great service, friendly , professional staff, quick repairs and even washed my car for me! If i ever need car repairs in the future or have friends or family that need repairs, ill send them to fix auto!!! :)
Helpful! Excellent service team!
Thanks for your updated messages and immediate responses.
Well, the repairs were magnificently done. So well that a scratch on the hood that had nothing to do with the accident stood out. Maybe I can get it buffed out. The team, at Tony's direction, did some pre-hammering so that I could open the driver door. And that was a big help. Like I say, the repairs look better than new.
The first time my insurance co. sent me to you about 15 years ago, I was very satisfied with the work, now you have a new name, the work quality remains the same. Bravo !!!
Always very professional, honest and thorough.
Thanks fix auto
The technicians at FixAuto surpassed our needs and came through with flying colors!!. We are completely satisfied with their work!
I really think creating an Instagram account with pictures of before and after would help step you guys into a new digital era. A Service. Thanks again!
Dustin Greenwald made me feel very comfortable that my car would get the best evaluation. He is very friendly and professional to the clients
It was obvious it took pride in his business and would go the extra mile
The secretaries were also very friendly
Extremely satisfied and very professional
Underside of bed cover and bed of truck covered in paint over spray.