excellent customer service. great follow up and keeping customer informed
Great job very well done????????????????????
Repairs wasnt long , they took care of my car and made it look new again .
Loved getting the daily update texts!
Thank you Hamblins for an excellent job repair on my car. I m very happy.
Was treated 1st Class. And work on my Lexus, was equal
Everyone was so friendly and helpful. They did a excellent job on the repairs my needed and I was very pleased. Thank you so much
Hamblin's experience was successful since the first time I step into the door. It was good welcome and they help me right away, have paper ready no delays. My vehicle was good taking care clean in and out.
Miguel and Richard are awesome.
I'm very satisfied with all the repairs Hamblins did to my car... Manuel C. Did a great job at keeping up to date with the status on my car. I'm definitely recommending Hamblins to friends and relatives...
I wouldn't say I'm completely satisfied, although I do think they did what they could after the fact. My car was quoted to take four days, but took 8. I give them the two days for holiday and that's still six. They provide you with updates but all my updates indicated everything was on time until the day it was supposed to be done, and then they just extended it without telling me! I had to get a rental for another day, and then the next day it still wasn't done! I had to pay again for a rental. For the eighth day they at least offered to pay for the rental, though I still had to pay about 20 for the insurance on it. I am happy with the work so far but I just got it back today. This whole ordeal caused me a lot of stress and money.
Very satisfied with the service!
Amanda and Richard were amazing! They really made everything smooth and provided excellent customer service.
Vehicle Make : Volkswagen
Great job. Richard was awesome.
Excellent service, treated me very well! Gladly to see them put a smile on my face !
As I said before, the service was so good it almost
almost made my accident injoyable. The
Results and constant updates were the best
I am very satisfied with the service and prompt. The personnel are very helpful.
Every time I have been called to pick up my truck I have found scatters to the paint that where not there before. Hamblins has always repaired the issue, but on inspecting the truck knew scratches are visible. Doesn'the someone look over the vehicle before calling the customer. Currently I have my vehicle with a deep scratcher on my tailgate which Hamblins is going to colors and. If that does not work they will have to paint tailgate.
People are great. Excellent customer service and repairs done prior to due date.
Ryan was very helpful knowledgeable and friendly The best repair service I have ever experienced! I know where I'll bring my vehicles from here on
Your staff is amazing. They're friendly and most importantly, professional. I'm completely satisfied with there service they provided. I would like to extend my Thanks to John and to the rest of the staff for a job well done. Im definitely going to refer Hamblins as my #1 repair facility of choice. Once again, Thank you
John did such an awesome job taking care of my care, he even stayed late today to wash it himself! ????
Dan is great, he was wonderful serving us.
Your techs did a fabulous job.
Frank provided excellent service from start to finish. He kept me update with the progress and was very professional.
100% the best customer service, delivered vehicle back ahead of scheduled date. I felt they took care of my car as if it was their own. Many thanks to Manuel who was my rep for keeping me updated on any issues and finishing my paperwork quickly so I could pick up my vehicle on my way to work. He is an asset to your company, along with all the personal I felt with.
Work was done as promised. Loved the email updates. Glad to find that you are an AAA approved facility. All in all you made a bummer situation as painless as possible. Thank you so much. Merry Christmas!
Great job guys. I wish the car rental experience was the same. But that's not your fault.
Manuel was very nice and attentive. Receptionist was very nice. I really liked that Manuel would keep me up to date of my car's status.
Very great job!! Very fast on repairing.. kept me updated on the status of my car everyday.. recommend them.. thank you !!
They always do a good job on my vehicles for repair I will never trust anybody else besides them to do all my work that is why I always referred them to all my friends and family
Great work. Love the text updates. Thanks
Thanks for the great job!
great job car was clean looked brand new....
It was completed two days before promised. A great surprise. Very nice work.
The customer service and work done on my vehicle were exemplary!
This was the best experience with a body shop I ever had! Staff was friendly and helpful, and the body work done on my vehicle was excellent! I also loved the funny texts that I received keeping me informed of the progress of my vehicle. Plus, my vehicle was even done before the estimated completion date! You can't beat that!
Thank you for doing a great job repairing my vehicle.
I appreciated being informed daily of the progress on my car. It made the delays irrelevant since I knew what was going on and had a rental for transportation.
Richard Poynter was great from start to finish. Calling me almost every day giving me updates and the body work done top notch. 'Made this whole ordeal smooth and easy for me
Very professional from beginning to end
Date they told me when car would be done was exactly what they promised even a day sooner, I really appreciated that. Quality of work is very good. All the staff where very professional and pleasant.
I really want to thank everyone who helped repairing my vehicle and all the hard work it was put into it to get it back into prestine conditions. Awesome job always keeping me informed at all times. So impressed with the quality of work I will definitely bring my other vehicle for work soon. Once again thank you so much.
You're doing a great job!!
An exceptional job on the repair work and paint.
Ryan went the extra mile to ensure my van was fixed quickly. He knew I needed it to pick up food for our church pantry desperately. I can't thankhim enough.
Excellent service, Manuel was super to work with.
This place was phenomenal! Professional and honest all throughout, employee Manuel, made certain my car was returned in excellent condition. I'm sooo SO happy with the quality of the work. Thank you dearly!!!
The car looks like it was never touched, factory cobdition! They even cleaned out the mess my grandkids had made ibside the car! Amazing!!!
U guys did an excellent job n I was really satisfied with the customer service n the excellent job u guys did on my van i loved it thank u very much n keep up the hard work u guys did a great job u guys left me speechles n of course i would recommend u guys to my friends n family for all that great job u guys did wow
Very professional and courteous. Always kept me up to date on the repair process. Very satisfied.
Totally. Everyone I met there especially John was great. I'm would recommend this company to everyone. The work done was beautiful. My car looks brand new. Thank you everyone who worked to make my car new again. God Bless and have a great Thanksgivings. You definitely made mine great.
Thanks to all for a very courteous and helpful experience especially to Renee and Daniel.
Great service great staff very friendly
Excellent service!! Fantastic experience!! Thank you!!
My car looked good just as expected. The new paint wasn't noticeable which was my biggest concern. The only downside was the fact that my car was returned to me very dusty on the outside
Very professional and well organized team.
I was kept informed every step of the way with my Nissan Rouge. Will let others know about my repair experience.
Vehicle Make : Volkswagen
I'm very satisfied with the job. My car looks like new! Thank you.
Thanks for your excellent service.
Ryan was great the Saturn repairs came out perfect I will recommend everyone to Hamblins
Beautiful job on my van!!! Hamblin's is not only good at what they do, but they are the nicest people you'll ever meet. From the time I first stepped through their door until I drove away from the lot was a great experience. They treated me like I was important, like royalty. Every staff member was AWESOME!!! They offered me coffee, or water while I waited (which was never a long wait). Another awesome thing about Hamblin's was their communication. They sent me friendly texts everyday to let me know the status of my van. I highly recommend Hamblin's!!!
Excellent job from start to finish, she looks btr than new,,,Ty u Dan, Grt job, n Happy Holidays....
I have been dealing with Manuel all the time my car needs repair I have never had any issue or problem with the quality work they do I always refer them to all my friends and family
John help me a lot with everything ! Great customer service .
Daniell thank you so much for your help it was a pleasure meeting you you re the best Patricia D
The ream wA very responsive and communicative. Everything was done timely and looks fantastic. Overall great customer service with a quality deliverable. Thank you!
I'm in love with my car, they did a amazing work I'm very happy
I recommend everybody who has any kind of car issue
Ryan was extremely professional and everything was completed on time as he said. Should I ever need your type of service again I would use you again. Also I would highly recommend you. Thank you
This body shop does amazing work and the staff are super nice and friendly. I am a forever customer. Thanks Hamblins
The staff was fast nice and professional
Hamblin's was very professional and I appreciated the updates on my vehicle.
The service was fast and amazing. I appreciate my car being washed before delivered. I appreciate the care to even replace the body clips that attach the bumper to the inner fender. If i may put on one critique o wish they would have called me back when they saod they would. OTherwise everything was perfect
Long time to repair but it was 100% the insurance company. Dan did a fine job.
Job well done thank you very much
Friendly staff, very accommodating, and repair was right on schedule.
The service was top notch and all issues were resolved with our vehicle. I would recommend them to everyone for auto body needs. Thanks for the great service and keeping us updated Dan.
Everyone was so courteous. My tech kept me informed and I appreciated that
Fantastic job on my bumper repair! Looks absolutely flawless. Also thank you for washing my car it really needed it... I appreciate everything you've done. Thanks!
The communication and flexibility were beyond nd expectations
Hamblins on Cypress st in Riverside has a way about them that shows they listen and they care. My car looks beautiful and Ryan kept updating me on where the car was at in the process of being fixed. I am truly grateful for all of their help.
I'm very pleased with the work done on my car. So happy to have her back looking like new! :)
Ryan did an excellent job communicating the whole time. We are more than pleased with the service. The only problem was that it took a day and a half for the Dealership to complete the alignment. I do realize that it wasn't Hamblin's fault.
This place is fantastic. They do quality work and would and have recommended them.
You should be proud of your business. Everyone I encountered was so friendly and professional. My car was repaired quickly and the text alerts were amazing! I will recommend Hamblin's to family, friends and co-workers! Thank you so much!
Very professional and timely.
I had the best experience a customer could ever ask for. Dan was always providing assistance with a smile and understood the inconvenience of having my brand new car in his shop. He always responded to my texts for a status update. Amanda at the front desk was always tentative and accommodating; she was very knowledgable about whatever I asked. As for the rest of the staff, nothing but committment to the customer! Excellent customer service! Good job everyone. Hope you all get a bonus :p -A Rothschild
Every aspect of the work done on the car was explained to my satisfaction.
Best service I've ever had.
Loved the care, constant feedback, ease of rental, and most importantly, a great job!
The only place I take my cars after an accident fast, easy, great service and great updates.
Amazing job and great customer service!
Job well done once again. Excellent customer service from John
Thanks for the excellent service
I know the bumper issue was something that I thought could be avoided. I added the bumper when I leased the vehicle. It is something that visuall could have been caught. The delay caused me to be in the vehicle for a longer period of time.
Hamblins made my '98 Civic look like a new car! I had taken it to them because I had been rear ended.
The left rear corner and rear bumper were badly damaged. After the repairs were professionally completed it looked brand new! I appreciate each team member who worked so painstakingly with integrity! Hamblins is fortunate to have you in their employ! Sincere thanks for a job so well done! Mr. Kissinger kept me well informed about the progress of your repair work and I was very happy to return home in my Civic last night!
Hamblins did a great job of keeping me updated on the status of my car. Ryan from the Riverside location was especially helpful and available to answer any of my questions I had.
Customer service was the best I have experienced for quite some time. Communication and keeping the customer updated on the progress of repairs is appreciated and the staff were very friendly and professional. Future visits as a customer is likely. Thank you Hamblins for taking care of me. I will not forget it.
Mr. Cruz has taken good care of my car for the second time! He is very professional and always kept me informed with what was going on the whole step of the way! I am very pleased with how he handles himself, and I hope every employee there is just like him! Thank you again Mr. Cruz and the whole HAMBLINS TEAM as a whole for doing an amazing job.
Very pleased with how you stayed in touch each step of the way. The complete explanation of what was done at pick up. Very nice
Love how I was always keeped in the loop about my car at all times. Never had to wonder what was going on. They work on our car excelled beyond anything we would have excepted. Great job!
Ryan was very helpful, from beginning to the end. He kept me informed with the status of the repair. Everyone was very helpful, curtious, and happy. My car looks great too. I will definitely recommend this shop to my friends.
Ryan was awesome. Thorough explanations of whole process in an easy to understand manner. Communicative and excellent customer service.
Ryan was the perfect mechanic. Walked me through every tedious step from start to finish. Patient and knowledgeable, Ryan had restored my faith in the auto repair industry. This not only reflects the quality of Hamblin's work, but AAAs top notch choice in AAA qualified facilities as well. Thank you Ryan!
I was given the impression that they treated my car as though it was their own?
Vehicle Make : Volkswagen
Great customer service Great communication Very satisfied with the work done on the rear passenger door We would definitely do business with Hamblin again thank you!
Thank you love having all my car work done by you guys
Always love your guys work I prefer my car being worked on by you guys
Thank you love the staff is so friendly and always keep me up to date with the status of my car
Best experience during the worst experience. You guys really came through for me when I needed a great professional job done. I will recommend you to everyone I know. 10 out of 10! Great customer service. Fast and friendly!
Your staff was very professional and everything that they promised was completed as promised. The car looks like it had never been in an accident they went above and beyond to make sure everything was perfect. I would use your auto repair shop again and recommend to family and friends.
Very friendly, and was completed as promised! Thank you!
Have used Hamblin's for many years, and have always had Great Service. Will always use Hamblin's for any and all services as long as they are in business. Thank You for the great service
Ken & Cindy Sloan
Very happy with the service. I definitely go back for future repairs
Great work in very timely manner. Excellent contact as to what was happening with the car why repairs were being done.
Great job! Ryan did an excellent job keeping me informed of status.
Vehicle Make : Volkswagen
They did a great job at communicating with me and updating me with my car, and were extremely professional.
Staff was very pleasant. Very good service.
My experience at hamblin's was amazing thank you guys.
Jonathan was awesome to work with! He kept me informed through the whole process. He wanted to make sure my car was perfect when it was finished. Will be coming back for all future car repair needs.
Manuel is in charge of my car and very nice polite answer all my questions .
So comfortable talking to him. And yes they did a good job. Glad got my car back
Ryan was awesome throughout the entire process! He was very diligent in keeping me updated every step of the way. He also stayed after hours to accommodate my schedule on the puck-up day. That was exceptional customer service and one of the reasons I will look to Hamblins for my future body shop repair needs. Thanks so much for all your help Ryan!
You guys where very informative and I appreciate being kept up to date throughout the repar of my car. Thank you
All they promised will be done was done way
Beyond my expectation. I requested my car
To be repaired at Caliber Collision due to my
Previous expiriece with them, but I am glad
It was done at Hamblins.
Ryan, reception and your shop provided excellent service to me all the way around thank you!
This place is GREAT! The text updates are a great idea and never had me wondering what was going on. All the employees were extremely nice and very caring. There was an issue with my vehicle which may or may not have been related to the accident (front axle was cracked, causing sounds that started after the accident). They couldn't confirm if it was due to the accident or not, so they replaced it, no questions asked! They went above and beyond to take care of my vehicle and I! Regardless if this was my insurance place or not, I think I may have found my new car replace shop! Thank you all for being great!!
We had an awesome experience! We really appeciated the text updates and were impressed with the work on our truck! We would definitely come back and will recommend Hamblin's! Thanks for the excellent service!
Ryan did a great job helping us and making sure our Vehical was done in a timely manor!!!
Always in contact. There when I called. Pleasant. Nice. Was effortless experience. Dan is great.
Manuel was the best customer service rep we have ever had. He was honest, caring, and put up with a difficult customer like me. I appreciate his attentive ways when it came to servicing our vehicle. He's truly is an asset to your company. And I can't wait til my next accident so I can see his smiling face again. Thank you so much.
Dan was very helpful and kind. Great customer service
Daniel Bosworth and John Lavarreda should be acknowledged for their exceptional service. I will be a returning customer because of them and the great body work done on my Camaro.
Honestly I am so admire the way customer service of gentleman with the named is Ryan Kissinger; he was on the way to explained step by step for customer understood how to felt confident when we brought a car for repairing. One more time thanks and sincerely. John T
Amazing and efficient staff! Top notch!
I really appreciated that the repair matched the original condition of the car
Ryan did an exceptional job with my vehicle!
Awesome experience from start to finish. Very friendly staff, very knowledgeable, the best experience I've ever had at any body shop ever. Will definitely be recommending you guys to everybody I know. Thank you.
John Lavarreda was very helpful and kept me up to date on all the progress on my vehicle. I was very happy with the service I received. Thank you so much.
My car looked perfect when I picked it up today! Great repair job!! Great customer service too! Very fast completion time, and my car was so clean when I picked it up! Great job Hamblins
Repeat customer... staff is ALWAYS friendly and the work is amazing!!
Everyone did a great job, and Daniel is awesome. I just hope I don't have to visit you guys again anytime soon! :)
John did an excellent job of keeping me informed of the status of my repair on a daily basis. He did his best to expedite the completion of my repair, understanding that I needed my car back as soon as absolutely possible. The repair work looks great & I am hopeful it will stand the test of time. That is how you know the true quality of any workmanship. At this point, I would definitely use Hamblin's again.
I like that you keep informing the consumer about what you are doing and when you think the vehicles.
Manuel,Amanda, and Frank were all so warm and welcoming. Manuel took extra care of us and we appreciated all the communication and great craftsmanship. Our claim and repair process was easy, and stress free. Thanks to all!
The paint texture is different from the original paint lve had paint work done there before that the texture matched
You people are amazing.Great service and impeccable work!
Excellent service great work my car never looked better will recommend to friends and family thanks again for a job well done
I am grateful for a body shop that turns an unfortunate and upsetting auto
accident into a pleasant repair experience. Thanks Ryan!
Service was the best. They kept me updated the whole time. My vehicle looks great.
Ryan was very helpful, as we're all the employees. I would definitely recommend them...????
I am very satisfied with the customer service provided by Ryan and the Hamblin Team. I would definitely go back.
Excellent workmanship and very satisfied, will look to bring my cars here if I ever need to.
So far I'm satisfied with the work that was done
What a great experience...your staff is super professional n helpful...my car looks perfect. I also really appreciated your texts through the process...letting me know the status gave me piece of mind. Thank You!
Time was of the essense for me to get my car back by the end of the week and John delivered. I appreciated that I was updated daily. My car looks like new, thank you so much!
Excellent service and wonderful staff/employees
Vehicle Make : Volkswagen
I love the paint job you guys did on my vehicle. I am very satisfied with it I'll be letting my family and friends know about you guys for sure thanks a lot it came out flawless ???? Priscilla C
The employees at Hamblins were AMAZING to say the least. They called and texted with updates throughout the week. Then rental car was there when I asked for it and Hamblins took care of everything. I could not say better things about the work, employees and experience. They even washed my car! Thank you!! It was so dirty when I brought it in so that's a wondering touch that I greatly appreciate!!
I was extremely impressed with the quality of work, and the speed with which the work was done....finished 2 days before scheduled finish!!!!!! I was kept up to date with the work during the entire process. Ryan was outstanding in handling/overseeing my repair!
i was treated very well! My car looked amazing...just like new again! I was very happy with service! I would definitely be happy to go back but hope I never have too...
Okay as far as the repair I think you guys did a great job! But as far as the after receiving my car there was a couple of things that need to be done before hand before they gave me my car and those couple of things were not done according to the people that were giving me my car so just so you guys know I think that we're all out to having great customer service and I'm pretty sure everybody agrees with me but I think we need to do that and complete someone's car before it gets handed over that's my opinion!!!
Great job looks great thank you for your services
The communication I received while my vehicle was being repaired was first rate. I always fealt up to date on the status of my repair. Excellent work and recommend highly.
Excellent customer service. I liked the daily updates and my car looked better than when I dropped it off.
The place was very clean. Every person we talked to was very informative and courteous. We got our truck back in the time we were told. Overall, it was a pleasant experience.
Thank you for fixing our Subaru Outback.
Everything was professional on time and done to the highest standards. If l ever need body work or paint again I will be back. I also will recommend Hamblin to anyone needing repairs. My wife is so happy to quickly get her car back with not signs of any repairs or work done. She is very delighted. Thank you Ryan and all the staff your concern for our Ford flex. Bill Estes
I was kept in the loop on everything and they even stayed late so I could pick up my car the day it was ready. My car was cleaner when I picked it up than when I left it for repairs. This is not the first time I have used Hamblin's and (unless I manage to avoid any more accidents) it won't be my last.
You all did a great job and in shorter time than predicted.
John went above and beyond to help us with our vehicle. He did an excellent job on the repairs, kept us informed through out the duration of work, and communicated with us well. We are extremely satisfied with the service and would be delighted to recieve service from john and Hamblins again.
It was not done when promised but the quality and customer service from Miguel and the rest of your staff made up for it. She is beautiful. Thank you.
This was my first time ever having to take my car into a shop. Walking me through every step made it easy and the progress texts were very much appreciated. ????
Everyone in the shop that we came across was very nice! Jonathan Lavarreda was the guy who helped us, he was always letting us know where they were at with the car, and what they were doing at this point or another, he told us what day the car would be ready and it was! We are completely satisfied with our experience dealing with Hamblins, thank u guys so much for everything!
I just want to commend Manuel Cruz for being so professional in his work and dedication to customers/clients satisfaction. Infact, The whole staffs are so courteous and kind hearted. Now, That's what you call "Teamwork"!! Many thanks to Rod and hope you all success and as your business grows. Also, not to forget the team that works behind the scene. You all are a great at what you do. Cheers to the "HAMBLIN TEAM"/God Bless.
We are very pleased with the work performed and the manner in which we were kept informed. Thank you!!
Customer service is great very friendly every employe I spoke were very friendly and helpful I give a %100 to their service customer service,thank you I'm happy I got my car back it looks like brand new,thank you.
The back & forth communication with the insurance company could be expedited. The work on my vehicle was at a stand still for 1 week which in turn prolonged the repair completion
Couldn't be more pleased with the level of service we received.
Ryan Kissinger was very professional and kept me updated on my repar.
My family has always relied on Hamblin's for our auto repair work and we have never been disappointed.
It took longer than expected but very satisfied
Awesome job! Like nothing happen.. Very satisfied
Really satisfied and the rep I worked with (John Lavarreda) really went above & beyond (I felt) with my car and getting fixed. Excellent experience with your business and hopefully all your other reps are as good as John
Thank you Manuel for your excellent service and for the Amazing job you did on my Mom's car - it looks perfect! I appreciate the Awesome service we received from Hamblin's!!!
Thanks Daniel for your excellent customer service .
My truck looks perfect, and they provided an extra service at no charge.
I appreciate the nice work you did on my car. I especially would like to thank Ryan for his help.
I like the updates via e-mail. My car looks pristine. The touch up paint is nice to have just in case I get careless or someone gets too close.
Thank you, I hope I don't have to use your service again but if I do, I will again be at your door.