Everyone at McCollum's is courteous, knowledgeable and experienced. My experience there felt effortless. I was completely satisfied with their work and would return again if needed. I would also recommend them to anyone.
Friendly prompt communication , best customer service
Very satisfied with service, but have been continuously pursued for comments about my experience, of which I’ve made two comments so far (this will be number three)... it seems your system doesn’t know when comments were made by me? I’ve had to unsubscribe, as I don’t have the time to continually make comments on my service experience. I suggest you check your records and verify comments are being properly saved! Otherwise, great work!
Please make sure the loaner cars are free from repairs as well as properly cleaned out.
On time and staff was friendly and kept me updated
The quality of the workmanship was as always above par.
Every part of my experience was seamless and professional.
I will need to bring in back, for a few things to be redone or to complete.
Services and delivery time and date perfect.the only thing I would have wanted was my license plate holder in the front of my vehicle replaced with original design and make. I was given a mcCollum license plate holder and feel I should have received my original. I do not advertise things on my care.
Chris made this process easy by keeping me in the loop. This was especially appreciated since I was in another state while the car was being repaired.
Was told Mccollum would replace my drivers side rear tail light cover that was broken in the accident. It was not replaced.
Excuse me? I've already explained this my car is not fixed. it was a horrible experience in the horror continues. I have no car to drive until it is looked at next week by a reputable auto body shop. I'm unable to drive it because it's all over the road and I was also handed fraudulent papers for a alignment that was claimed to have been done charge to Geico and was not done and I can prove it. Have a good day
I appreciated the professionalism and ease that McCollum treated this difficult process. I will never hesitate to use McCollum for any repair issues in the future. They were completely transparent throughout the whole process
The front desk agents kept ne up to date about the entire process and they worked to ensure they could find an appointment during this busy holiday season. the service technician was outstanding as well, informative and educational about the repair service. Even though my service was quite minor, McCullen's ensured that my car was vacuumed and given an exterior wash. This was greatly appreciated.
The staff is very friendly and welcoming.
I will for sure return if anything ever
happens in the future.
Great service!! Will always take my vehicle there in the future as I’ve had in the past ???????????? mike
The women in the front office were awesome. They were helpful and answered all my questions.
Thorough and professional. McCollum Auto Body made this experience pleasant