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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1482 reviews 75%
4 star 293 reviews 15%
3 star 35 reviews 2%
2 star 73 reviews 4%
1 star 97 reviews 5%
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(All Vehicle Makes)
Bruce S.
Vehicle Make : Mazda
5 out of 5
10/17/2023
From the moment Ben Venegas took possession of my vehicle, (I was in good hands), no pun intended. Ben kept me informed every step of the way. I couldn't ask for a better outcome. Your techs did a fabulous job. I would highly recommend Camelback Collision Center to my family and friends. Regarding Ben, he should be recognized for providing the utmost in customer satisfaction, he is a real asset to Camelback Collusion Center.
Kelly S.
Vehicle Make : Lexus
4 out of 5
10/12/2023
My car was totaled by my insurance company. There was no repair done on the car.
Charles A.
Vehicle Make : Toyota
3 out of 5
10/5/2023
The vehicle promise date was delayed due to a shortage in clear coat but other than that it was a great experience.
Frank M.
Vehicle Make : Toyota
5 out of 5
10/5/2023
I like the Naelli who helped me, she was very friendly and supportive in every process.
James R.
Vehicle Make : Chevrolet
5 out of 5
9/29/2023
Jose was very professional to work with
Norma G.
Vehicle Make : Nissan
2 out of 5
9/21/2023
Everything was really bad and they charged a lot and my car didn't look good
Jonathan M.
Vehicle Make : Subaru
5 out of 5
9/4/2023
N/a
William H.
Vehicle Make : Toyota
5 out of 5
8/26/2023
Excellent service by everyone involved Especially David Walter!!
Lorna K.
Vehicle Make : Kia
5 out of 5
8/23/2023
Thank you, Thank you for all the work that was done to my Kia, I appreciate all that was done, a big Thank you goes out to Anne for staying in touch with me.
Brian M.
Vehicle Make : Kia
5 out of 5
8/16/2023
They did a wonderful job and Sean was excellent to work with
Diana M.
Vehicle Make : Honda
5 out of 5
8/11/2023
Junior did an exceptional job of guiding me through a difficult decision regarding additional repair to my Honda. His advice and patience made it very easy for me to complete the repair of my car. I am very grateful to him and would recommend him to anyone seeking a professional, kind, knowledgeable, trustworthy representative to work with. I am very happy with my car. Thank you Junior!
Gerald B.
Vehicle Make : Toyota
1 out of 5
7/31/2023
I had to return my vehicle for adjustment. The repair is still not to standard even after returning.
Brenna D.
Vehicle Make : Toyota
1 out of 5
7/30/2023
My repair is incomplete. Ben called me and told me that were waiting on one final small piece for my car but it was still drivable so I could pick it up and come back for the piece when they got it in. It's been two weeks and I still haven't heard anything. I called already and got no response. If the part was paid for, it needs to be put on the car.
Heyli G.
Vehicle Make : Toyota
5 out of 5
6/24/2023
Ana was awesome and always very helpful.
Haruna K.
Vehicle Make : Mercedes-Benz
4 out of 5
5/19/2023
Thanks to Anna she’s very good communicator and she holds value for the company. Keep up Anna for your hospitality.
James M.
Vehicle Make : Toyota
2 out of 5
5/15/2023
It’s almost impossible to speak with someone (ie in a meeting, at lunch, etc.) That’s not great but what I find really aggravating is that no one will return calls. While the portion of the repair that was completed was well done, the repair was not entirely finished and no one has the courtesy to contact me.
Geoffrey G.
Vehicle Make : Toyota
5 out of 5
5/5/2023
Everything was perfect.
David B.
Vehicle Make : Toyota
5 out of 5
2/13/2023
You guys are the Very Best ! Thank you for the Great Service ! David B
Cindy O.
Vehicle Make : Mercedes-Benz
5 out of 5
2/11/2023
Timely, knowledgeable, and responsive team at the front desk and my point of contact Jose Leon! Jose in particular delivered customer service experience that’s hard to find these days.
John M.
Vehicle Make : Toyota
5 out of 5
2/9/2023
I was kept well informed to the repair status. Courteous staff. Would recommend to my friends.

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