Richard did a great job of explaining the repair process and keeping me informed about the status of my vehicle. I really appreciated his help!
2/20/2019
Theresa R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick and very communicative.
2/18/2019
Gary R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great
2/18/2019
Gabriel P. VERIFIED CUSTOMER
Vehicle Make : Buick
God work, goodservice
2/17/2019
Laurie N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brad and his team did a great job at communicating and the repair looks great.
2/15/2019
Lee B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Richard did a very nice job keeping me informed about progress on my vehicle. USAA handled the payments directly which was a huge benefit for me.
2/14/2019
Chris W. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job
2/13/2019
Christy R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service
2/12/2019
Nathan P. VERIFIED CUSTOMER
Vehicle Make : Audi
Very good service and excellent work. Thank you
2/9/2019
Korin B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Cynthia and the rest of the team were great. Super-professional and high-quality work.
2/8/2019
Rosa E. VERIFIED CUSTOMER
Vehicle Make : Buick
Richard, my Service King Rep, was very attentive by making sure I was a satisfied customer. He greeted me; he explained the process in detail and he texted me to give me updates on the car. I was not happy that I had to wait to get my car in but he said that due to New Year’s there were a lot of cars in the shop and I did not want my car repair to be subcontracted for repair. It still took 15 days to have the car repaired. When I received the car Richard did assist in making sure that I knew that the mirror warning light was working, as well as the windows. From my initial view the repair and paint job looked fabulous. There were a few droplets in that front door that were refusing to dry off from the car wash. I’ll go back and look. Richard reassured me that this repair job has a lifetime guarantee which certainly makes me feel so much better. Richard gave outstanding customer care and the repair job looks fantastic at this point.
2/6/2019
Penny B. VERIFIED CUSTOMER
Vehicle Make : Lexus
You have fixed my car several times and I am always happy with the results!
2/5/2019
Francis H. VERIFIED CUSTOMER
Vehicle Make : Honda
Richard was extremely nice and very professional. Very satisfied with workmanship.
2/1/2019
Sandy W. VERIFIED CUSTOMER
Vehicle Make : Tesla
Took way too long to get repairs completed. Parts were lost etc. glad to be finished with the process
2/1/2019
William M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your quick turnaround.
2/1/2019
Eileen C. VERIFIED CUSTOMER
Vehicle Make : Scion
Cynthia was professional, courteous, efficient, friendly, followed through with what she promised, & is truly an amazing example of what exceptional customer service means! I was very impressed! Thank you!
1/26/2019
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Audi
Great communication with customer and willingness to interact with insurance company to correct previous repair
1/26/2019
John A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Not finished
1/25/2019
Freida H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good job!!!
1/23/2019
Albert R. VERIFIED CUSTOMER
Vehicle Make : Ford
I would recommend you all to my friends did a good job, Expedition