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Real Reviews from VERIFIED CUSTOMERS
Gerald H. VERIFIED CUSTOMER
Vehicle Make : Hummer
My experience with Service King could not have been better!
9/22/2019
Linda B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm really impressed with the body work that was done to my car and the time it took to get me back rolling. In the future ill keep Service King in mind and also recommend to others.
9/20/2019
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
All was handled very professionally and to my complete satisfaction.
9/19/2019
Ramachandra K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very happy with service and I recommend to my friends.
9/15/2019
Ronnie A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We were extremely satisfied with the work and time period it took to have the work done. Our representative was the best, and of top notch quality. We are now bringing other vehicles, friends, and family to the location we were taken care of at. This service was the best experience we’ve ever had. Easy, fast, effective, and perfection needs were met. Will always have my vehicles taken care of through Service King. and spread word about Service King. THE BEST!
9/15/2019
Delanea J. VERIFIED CUSTOMER
Vehicle Make : Honda
Henry was great. He kept me up to date via text on repairs, and even waited for me after 6pm so I could pick up me car.
9/13/2019
William A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good service !!!
9/12/2019
Veronica R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Took longer than expected because my part kept coming in damaged not once but twice.
9/12/2019
Kelli E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Phil was great! Seamless process with insurance.
9/11/2019
Courtney H. VERIFIED CUSTOMER
Vehicle Make : Scion
The system was sending me messages telling me when my car repair would be finished. On the day the repair was finished, I had just gotten a message saying it would take 5 more days. I had filled the tank of my rental car, which I never would have done if I knew I was returning it so fast, which is $44 lost. I also had arranged to be at church helping all day Saturday, and I had to bail on them for 2 hours (it’s in Fort Worth) because I knew I would be charged for not returning the rental and picking up my car. I hate doing that to them, they have so few reliable volunteers and I never would have guaranteed my time if I had known. But the call came at 5:30 pm on Friday evening, too late to even call the scheduler back. Less than 24 hours notice (since I had to be at Service King by Noon the next day) seems like a lot to ask. If the system had sent me accurate text messages about when my car repair would be complete none of this would have been a problem. Look at the text messages sent to my number, you’ll see the issue.
9/8/2019
Natasha P. VERIFIED CUSTOMER
Vehicle Make : Kia
Brandy hamilton was the best
9/7/2019
Scott M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There was not one person who I encountered that was not amazing. Everyone made me feel special and attended to! From the front desk all the way to car rental! I am completely satisfied!! Thank you.
9/7/2019
Colleen F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was not fully advised by the estimator Brandy that I would have to come out of pocket for some of my repairs.
9/7/2019
Laura T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very helpful and friendly.
9/6/2019
Rick A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Impressed with the quick repair job!
9/1/2019
Suresh P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent and very friendly service
8/31/2019
Lakisha G. VERIFIED CUSTOMER
Vehicle Make : Kia
Brandy had excellent customer service!
8/28/2019
Rajesh G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Henry was awesome
8/28/2019
Shannon C. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car was moved location due to lack of repair staff and then delayed, which was an inconvenience. But Anna my service adviser was great st keeping me informed and helped my with pickup by staying on Saturday, so thanks to her I am happy with my experience. Thank you.
8/25/2019
Kimberly B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I noticed the right side of my bumper is not Fastened correctly and the clear coat is showing In the creases of the left side bumper that’s was damaged. And I thought my entire car would have washed and it wasn’t. I’m really disappointed with the quality of your repairs to my vehicle.
8/24/2019