Ryan was great as well as everyone I dealt with
The enterprise agent was great also.
1/11/2019
Judith C. VERIFIED CUSTOMER
Vehicle Make : Kia
Been dealing with you since 2004. Always professional and the work has aleays been exceptionsl. Thank you!
1/11/2019
Brian W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent communication throughout the process.
1/11/2019
Tyra M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional
1/10/2019
Paul S. VERIFIED CUSTOMER
Vehicle Make : Honda
Extremely professional from start to finish.
Couldn’t ask for a better experience.
1/10/2019
Tammie L. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a good experience.
1/8/2019
Whitney W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate how well the job was done. Getting a rental car there was done with ease. They got my car done in a timely manner. I was impressed and satisfied. Thanks!
1/6/2019
Ryan L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The communication I received from Cord was excellent both in the way of texts and phone calls. The car looks awesome and is running great. I also appreciated the convenience of being able to walk in and drop the rental car off at the same time and place I picked up the car. Thanks guys!!
1/5/2019
Jenny A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication, very pleased with repair
1/5/2019
Joe C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair was excellent. Thanks
1/5/2019
Alejandra G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I think they job was done good. sadly the piece that was deliver had a little break. I think to prevent this for happening in the future the pieces could be check before you come to the store so clients can safe a trip. Is difficult to schedule this kind of things. Non the less the personal was very nice and helpful.
I appreciate the service
1/5/2019
Brett S. VERIFIED CUSTOMER
Vehicle Make : GMC
I was very pleased with the level of the communication provided by the staff and estimator throughout the entire progress.
1/4/2019
Hilda K. VERIFIED CUSTOMER
Vehicle Make : Honda
Ryan was considerate and professional, and the job was completed ahead of schedule.I appreciated the information re. care of the new paint.
1/4/2019
Terry H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work.
1/4/2019
Tessa O. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great! I’m always extremely happy with Don Jacobs work.
1/2/2019
Karrah S. VERIFIED CUSTOMER
Vehicle Make : BMW
The completion date does not correspond with when I was told the vehicle was complete as well as with my rental car drop off date. The final estimate and or completeion date needs to be adjusted in order for StateFarm to fulfill there payment to Hertz rental car. This may have more to do with Statefarm than with Don Jacobs because I’ve always had good experiences using Don Jacobs, Hertz and with StateFarm being my insurance. It’s always been a smooth process until this time. However this small error is going to end up costing me an extra $250 if it isn’t resolved as soon as possible. Hopefully it’s all fixed soon and everyone gets paid by StateFarm as promised by them. My situation regarding this issue may be easier to explain over the phone. I think there have been some miscommunications on StateFarm end mostly but according to them Don Jacobs is to blame. I just want to get it all resolved so Hertz gets there full payment from StateFarm. I’ve never had this happen that StateFarm wouldn’t pay all rental costs up until the vehicle is picked up from the body shop when the total rental car cap is $600 and the bill is less than that. I know my issue at hand is totally fixable: ) thanks
12/29/2018
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Don’t contact me.
12/29/2018
Scott J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Once I got home and got my car under the light in the garage, I was very satisfied and I feel like they went above and beyond what was expected from the job. Very, very satisfied. Thank you.
12/22/2018
Wanda D. VERIFIED CUSTOMER
Vehicle Make : Honda
The job went smoothly and well. Everyone at
Don Jacobs was friendly, courteous and very professional
Although it took over a week, Cord Hobgood
kept me updated on what was happening (or
not) and why. I’m very satisfied with the service
I received. Five stars!