Overall I was very satisfied. The only thing is I asked for an estimate on repairing a series of dings and scratches on both sides of my car. We even walked around the car and identified them with a marker. I never received an estimate on this, and it was never mentioned again. Not a big deal, but I probably would have paid to have these fixed since my car was already in the shop. Very satisfied otherwise!
6/24/2015
Craig And. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very well done. Thank you.
6/23/2015
Rajasekhara G. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs have done perfectly, but when I asked one of your employee to check my tire pressure since my indicator triggered. He kept 70PSI for my both front tires where it should be 32 PSI even though I am old him 32 PSI each. I am extremely frustrated with your service.
6/18/2015
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I appreciated your updates and am happy to have
my car looking as beautiful as ever. Everyone I dealt with was courteous and professional. Thank you again. Sandra B
6/14/2015
Adam F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone involved in our repair at Hendrick did a fine job. This was our first service experience there and it was great.
6/14/2015
Valerie L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
repairs were done in a timely manner. Representatives were very friendly
6/8/2015
Scott N. VERIFIED CUSTOMER
Vehicle Make : Honda
There were two small issues. ****. When reinstalling my rear tail light, they put my bulbs in wrong. They put the brake light bulb in the turn signal slot, and the turn signal bulb in the brake light slot. Luckily another driver stopped me to point this out. 2. There are two rubber bumpers that go on the gas door. These were not reinstalled, causing metal on paint contact.
6/7/2015
Andrew H. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was awesome. You all were so easy to work with. The email updates are great. And my truck looks perfect. If I ever have any issues in the future I know where to go. Thanks to everyone who worked on my truck!
5/30/2015
Sonya F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great services!!!! Would recommend.
5/21/2015
Laurie O. VERIFIED CUSTOMER
Vehicle Make : Acura
I found the entire process from repair estimate to completion of the vast repairs to my truck to be seamless. Rick and his team are friendly, professional and extremely knowledgeable. I also greatly appreciated the daily status updates via text. My Acura looks brand new again and I couldn't be happier. I highly recommend Hendrick Collision.
5/17/2015
Bryan B. VERIFIED CUSTOMER
Vehicle Make : Honda
Not only was the repair done well, but it was a very quick turnaround and they made the whole process really painless. They even washed and vacuumed my car for no additional fee and wrote me a really nice note. Friendly staff, great service. I give them an A.
5/15/2015
Jeffrey D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job. Chris & the guys were great to work with.
5/14/2015
Vincent M. VERIFIED CUSTOMER
Vehicle Make : Dodge
No comments. Just thank you for your service.
5/7/2015
Judy H. VERIFIED CUSTOMER
Vehicle Make : Honda
Sup anyone.erb cus!tomer service. I received continuous text updates regarding the status of my vehicle, from the moment that I Left my vehicle off until the moment it was repaired and ready. I would recommend Rick Hendrick collision To ANYONE
5/6/2015
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding customer service, friendly environment, it was a genuine pleasure doing business with your organization.
5/1/2015
Robert N. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Yes. Your team did an excellent job. I will be back to get any work done with your shop. And will recommend you to everyone I know.
Bob Noack
4/29/2015
Brittany S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate them getting my car fixed in one day and cleaning it before giving it back. They cleaned the inside and outside.
4/25/2015
Carolyn D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Parts were not ready when vehicle was brought in as I had requested, and I was charged for parts that also disappeared from inside my vehicle. What's that about? I'll never come back.