I got a call that my car was ready for pickup. However, my front bumper did not properly fit onto the car. I brought it the attention of staff. Nothing could be done in terms of fixing it the same day. I drove from Winston-Salem to Durham only to be disappointed. The rental car was taken back to enterprise before my car was brought out to me. I then had to drive back to Winston-Salem with my car and not a rental car. Now I have to drive back to Durham to get it fixed again. I'm disappointed and dissatisfied with the service so far. I moved to Winston-Salem recently and you can understand the frustration of driving back and forth because of a sluggish job. Not just the 3 hours drive to and fro, but the cost of gas and my time...
3/4/2016
Alexandra K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The team exceeded my expectations! Everyone was incredibly friendly and my car was cleaned upon its return, which was an awesome surprise. Thanks!!! :)
3/4/2016
Jane G. VERIFIED CUSTOMER
Vehicle Make : Subaru
The only thing wrong was I did not have a tail light bulb in my new rear light.
2/29/2016
Bikram G. VERIFIED CUSTOMER
Vehicle Make : Honda
Realtime updates were awesome!
2/26/2016
Imdadulla S. VERIFIED CUSTOMER
Vehicle Make : Honda
New scratches and impact on front shown which I can't recall before
2/22/2016
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a nice job repairing my vehicle
2/13/2016
Jonathan C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Throughout this experience all employees exemplified professionalism and utmost courtesy.
2/13/2016
John T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes, thank you!
2/10/2016
Gaye H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Ricky Hendricks Collision did a PHENOMENAL job repairing my car. The employes were extremely friendly and competent. I even received my car a couple of days ahead of schedule. Cannot thank you enough for the outstanding work you did. I am a very satisfied customer!!
2/6/2016
Peyman S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service and communication.
2/6/2016
Candice O. VERIFIED CUSTOMER
Vehicle Make : Jeep
The whole experience was very easy. I appreciated the daily email updates. I was expecting a giant hassle, but the full integration with GEICO and Enterprise under the same roof made everything ridiculously easy.
2/5/2016
Bobby D. VERIFIED CUSTOMER
Vehicle Make : Kia
Completely satified, yes
2/5/2016
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was kept informed throughout the entire repair process
2/3/2016
Nikki M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Love the text updates regarding the status of repairs. They did an excellent job!!
1/30/2016
Heather W. VERIFIED CUSTOMER
Vehicle Make : Buick
Good communication, nice folks to deal with.
1/26/2016
Catherine L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Receiving updates very helpful
Beautiful job
1/22/2016
David F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the courteous speedy professional service. You have my recommendation.