I was always informed about what was going on with my vehicle and the convenience of having Enterprise Rent a car right there was GREAT! The ladies at the front desk were so helpful at the desk and on the phone, and everyone was professional!! And when I picked up my car it was so clean and detailed inside and out, that was GREAT!!!
5/21/2018
Doug N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellently job!!!!! Jason Livingston took great care of us. He, along with all the people were very professional, knowledgeable and nice and easy to deal with. A TOP DRAWER OUTFIT!!!!!! Will recommend to others. Thanks!!!
5/19/2018
Susan L. VERIFIED CUSTOMER
Vehicle Make : Honda
Justin made the whole process so easy. He explains everything. Made drop off and pick up a breeze. He is very good at his job. Thanks again for the easy process. I am very satisfied with the final result on my van.
5/19/2018
George P. VERIFIED CUSTOMER
Vehicle Make : Honda
great service
5/19/2018
Scott M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They did a fantastic job. Will recommend in the future
5/11/2018
Jacob S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great guest service with Jason.
5/10/2018
Mitchell S. VERIFIED CUSTOMER
Vehicle Make : Honda
The tech was fantastic and he completed the job 4 days before the promised date. Spectacular service
5/9/2018
Beverly M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service - everyone went far beyond my expectations to make sure I was satisfied. My adjuster estimated 10 days for completion. Hendrick had my car ready in half the time. Jason makes a lasting impression with his professionalism.
5/7/2018
Michael K. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding experience. Jake Livingston was incredibly customer focused and delivered as promised. Excellent follow up and great workmanship.
5/5/2018
Richard M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Greeted warmly by desk staff, estimate of repairs done promptly and fully explained with documentation provided within minutes. Car dropped off and repair status informed via email daily with early completion. Quality of work was flawless. What more could one ask for? I will definitely recommend HCS to everyone.
5/4/2018
Mary R. VERIFIED CUSTOMER
Vehicle Make : BMW
Jason was my representative. He answered every question I posed, was poised and treated me as if I were his most important customer. My car was repaired and delivered 3 days ahead of schedule. Jason even drove my car to my house for me while I was still at work. Not only is the repair flawless, but my car was cleaned to a higher standard than what the dealership provides. In 18 years of interacting with Hendrick (Hendrick BMW on Independence Blvd), this is the absolute best experience I have ever had and Jason is the face and architect of it.
5/3/2018
Apple Q. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was extremely friendly and forthcoming with answers to all my questions about my car repairs. They kept in contact with me throughout the process and updated me with any changes or add ons. Extremely thorough in numbers and parts for my car that needed to be replaced. I couldn’t ask for better service anywhere!
5/2/2018
Austin P. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks awesome. It's like it was never even in an accident! John and his team were knowledgeable, communicated quickly, and were friendly throughout the process. Thank you!
4/30/2018
Amy C. VERIFIED CUSTOMER
Vehicle Make : Honda
The communication during the whole process wasn’t the best. We tried to call several times for an update – left a voicemail – never heard anything back. This however is our only complaint as the rest of the process was just fine.
4/29/2018
Katharine S. VERIFIED CUSTOMER
Vehicle Make : Honda
Hendrick Honda always provides top of the line service and makes the collision repair process as painless as possible - thank you!
4/27/2018
Yolanda W. VERIFIED CUSTOMER
Vehicle Make : Lexus
They were nice and kept me informed on what was going on.
4/26/2018
Tom M. VERIFIED CUSTOMER
Vehicle Make : Honda
John was excellent in conveying to me, sometimes via voicemail, the status of my repair work.
Linda was excellent in making me feel comfortable as she handled multiple issues at her desk.
Overall a very satisfying experience.
4/26/2018
Gayle V. VERIFIED CUSTOMER
Vehicle Make : Honda
Lot a dust inside car left though.....
4/26/2018
Santosh K. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the great service!!
4/26/2018
Sarah B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jason Livingston was fantastic, professional and helpful through the whole experience. Great staff!