The customer service is great and the communication provided to keep you updated on the status of car. Also its so convenient to have Enterprise Car rental on site.
6/17/2018
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Ford
I wouldn't trust anyone other than Hendrick for auto body repairs.
6/15/2018
Sueann H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very courteous! Made for a stress-free experience.
6/15/2018
Theresa M. VERIFIED CUSTOMER
Vehicle Make : Honda
OUTSTANDING EXPERIENCE! From the moment I stepped in your door I was treated to amazing customer service and an unpleasant situation was turned into a great experience. A special shout out to Todd. His can-do attitude, attention to details and personal connection to the customer's needs was very appreciated and a rare treat these days.
The repairs to my car were impeccable and couldn't have been any faster if they tried.
Your service center is the only one I will ever trust with my car repair needs and one that I confidently will recommend to others.
6/14/2018
Melvin D. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work - Jon handled everything very well. Thanks Jon for your great help.
6/11/2018
Sean H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job as usual from the Hendrick team!
6/9/2018
David H. VERIFIED CUSTOMER
Vehicle Make : Honda
Hendrick’s “Do the right thing” attitude carries over to their collision shop as well! Because of their commitment to customer service/satisfaction I find it completely impossible to even consider any other dealerships! They have bent over backwards to take care of our every need!
6/9/2018
Carroll M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was excellent except for the detail job on car after the repair. Would definitely use Hendrick collision center south again and would highly recommended to a friend or family member. Thanks for making this a painless experience.
6/8/2018
Nicholas H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you! I especially appreciate that Jason got it done one day early and under estimate!
6/7/2018
Sarappa T. VERIFIED CUSTOMER
Vehicle Make : Honda
Service is good, and Rod is very co-operative and explained well.
But Still Wheel Balancing and hand brake is need to be tuned. If you provide me an appointment, I can reach-out you to get fixed.
6/6/2018
Mary S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was awesome. There is no way that my experience can be improved at all. Everything, from the receptionist to the daily emails assured us that the process was going smoothly. Even a last minute oil change was able to be accommodated. Thanks so much!
6/5/2018
Benjamin . VERIFIED CUSTOMER
Vehicle Make : Honda
Very pleased with the repair work done on my 2010 Pilot. John Maleve was very polite and handled the request satisfactorily.
6/4/2018
Antonio S. VERIFIED CUSTOMER
Vehicle Make : Honda
Good work with the repairs.
6/2/2018
Chittaranjan N. VERIFIED CUSTOMER
Vehicle Make : Acura
John was very helpful and courteous
6/1/2018
Sinisa . VERIFIED CUSTOMER
Vehicle Make : Honda
like new! informed throughout the whole process
5/31/2018
Walter B. VERIFIED CUSTOMER
Vehicle Make : Honda
John, you were pleasantly professional and competent in providing world-class service. The repairs to the 2017 Honda Accord are most satisfactory. You completed the repairs three days ahead of the original projected date — saving me significantly on the rental (which I was responsible out of pocket) . Your frequent updates and services were also concierge-style. I so appreciate it, I appreciate you!
You and your team made the Accord simile again! Thank you John, and all who worked with you.
Two ???????????????? up, EXCELLENT ! EXCELLENT!
Walter
Highly satisfied customer
5/29/2018
Ian B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Communication with me during the process was great. All repairs look amazing as well.
5/29/2018
Timothy H. VERIFIED CUSTOMER
Vehicle Make : Honda
The warranty body work repair was great but when I drove my car home from the dealership and went to plug my phone into the charging cable that I left plugged into the console, it wasn’t there. I deliberately left my charging cable in the vehicle when I dropped it off. When the customer service rep asked if I needed anything out of the van before I left the key with her, I gave her the key fob and told her I didn't need anything out of the van because I knew I had charging cables available to me at home and that I had taken out everything I needed. I called Jonathan Malave upon discovering my cable was missing and left a voice mail message asking for his help in a resolution. He never returned my call. What I will remember most about this experience isn’t the great work that was done, but that my trust has been broken and no effort was made to repair that broken trust.
5/25/2018
Thompson C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job!
5/24/2018
Marc L. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was finally ready two an a half weeks after promised. Every day or two we were told a few more days until it’s ready. Finally we picked it up today and found loose parts in the backseat but nobody could fix it so we have to come back one more time. The time off work and rearranging child care to come pick up the car has been quite difficult for us, time-consuming and costly. Not even sure we’re done since we have to go back again later this week to get the loose parts put back on.