James Castle did a excellent job on my car!I have to say when I first bought it from the dealership,it never look this great before,but it looks even better now like I have a 2019! I will be referring friends to you guys to repair anything. Thanks for your help. I appreciate it alot.
10/31/2019
Donald J. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very satisfied with our repairs. Tammy gave the best service!
10/26/2019
ROBERT H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
My only issue is that of spelling! Could be the reader of this note could help.
My question is should the word "outstanding" be capitalized or not when used! The reader will make the proper choice my comment will read
The entire process was OUTSTANDING in all respects, from the beginning to the notifications and final delivery. Thanks for a job WELL DONE! May God bless all and may the upcoming Christmas season be especially great for all.
LOL hope I never see yall again LOL at least under the same circumstances ! ! ! / bob
service on all levels
10/23/2019
SCOTT B. VERIFIED CUSTOMER
Vehicle Make : FORD
All tens for Tammy and Diego as well as the master technicians I did not get to meet . Thx I highly recommend. All tens perfect scores
10/23/2019
NATHAN T. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great service and estimates were dead on.
10/21/2019
Chris F. VERIFIED CUSTOMER
Vehicle Make : HONDA
James was phenomenal - understanding and educational - he kept me up to date and was thorough in explaining what was going on, even when bad news was uncovered that would delay the due date. His easy manner kept things calm and he earned my trust. Then I saw the car and realized it was even better than new. What a great experience.
10/15/2019
BRANDON J. VERIFIED CUSTOMER
Vehicle Make : HONDA
Quick, polite service. I am totally satisfied.
10/9/2019
VERONICA W. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I loved the emails. Thanks for your courtesy
10/3/2019
JENNIFER H. VERIFIED CUSTOMER
Vehicle Make : NISSAN
The body shop manager Jeanette was beyond amazing in this whole experience. She was responsive and helpful and even helped us understand the insurance process better!
10/2/2019
DEBBIE T. VERIFIED CUSTOMER
Vehicle Make : KIA
Communication was great and Rodney was awesome. The folks at the front desk were very friendly and helpful. Thank you!
9/25/2019
TSAHAY P. VERIFIED CUSTOMER
Vehicle Make : CHRYSLER
Great job timely service, recieved email, text and voice mail of vehicle repair status. I would recommend Hendrick Collison to friends and family.
9/24/2019
JODY L. VERIFIED CUSTOMER
Vehicle Make : VOLVO
Thank you for the outstanding service, consistent updates and quality work. What a wonderful staff - Rodney, team at the front desk, and the dedicated crew that I never saw do the hard work to make my car beautiful again!
9/24/2019
KAREN W. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Awesome work, staff, and customer service!!! A+++++
9/11/2019
SHIRLEY B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone I communicated with at your office or on the phone were all very professional, polite, and kind. You all took my unpleasant situation and turned it into a pleasant experience. Thank you all so much.
8/27/2019
ALDEN B. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service. Excellent communication and follow through
8/19/2019
CHASE H. VERIFIED CUSTOMER
Vehicle Make : FORD
My estimator Amy Taylor did a outstanding job.
8/14/2019
SAMANTHA B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Amazing customer service!!!
8/12/2019
Edward C. VERIFIED CUSTOMER
Vehicle Make : MAZDA
The repairs, once finally begun, took longer than I was initially led to believe. The text communication was excellent though, and the quality of the work was outstanding. Work with the insurance company was also very good. The three week repair after the initial appraisal two weeks earlier seemed excessive.