Everyone went above and beyond to get the hail damage repairs taken care of on both of my vehicles! I bought my Tahoe from Rick Hendrick Chevrolet and was very happy with my purchase and the excellent customer service so I knew the Collision Center would do right by me! I live almost an hour away so I wouldn’t travel so far for repairs if I wasn’t getting good service! Everyone was kind, courteous and prompt with any questions I had and they navigated extremely well with Nationwide Insurance to get my claims taken care of and both vehicles repaired and they both look terrific too! Rick Hendrick Collision Center did an awesome job and Johnny (sorry I don’t remember his last name) was really wonderful to deal with as well. Thank you for making this process so easy for me!
5/26/2020
Nelson R. VERIFIED CUSTOMER
Vehicle Make : Ford
Quality work and very good customer service
5/13/2020
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was very good.
A couple points: I noticed a few days later that the lower spoiler was not perfectly mated to the bumper on the passenger side. The brackets were bent, I would guess. Apart from that, the service was excellent, the car had been vaccuumed, a bulb was replaced.
My wife has tried to unsubscribe to the follow up emails. You might want to find a way to speed up the unsubscribe process. She is still getting the emails, days later.
Rest assured, if I have any body needs, I'll be back.
Chris Long
5/1/2020
MICHELLE H. VERIFIED CUSTOMER
Vehicle Make : BUICK
Everything was great!
12/31/2019
BRIDGETTE S. VERIFIED CUSTOMER
Vehicle Make : HONDA
The staff were extremely friendly and provided regular updates on the status of my vehicle. I am beyond satisfied and will recommend them to anyone.
12/31/2019
KEVIN K. VERIFIED CUSTOMER
Vehicle Make : HONDA
excellent job
12/31/2019
R VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Everyone was helpful, and personable.
12/18/2019
STEPHANIE J. VERIFIED CUSTOMER
Vehicle Make : HONDA
Excellent work! My baby ???? looks new and unharmed thanks to the great body work and the paint job blended beautifully! Thank you!
12/9/2019
NANCIE R. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Very satisfied with the whole experience
12/7/2019
JAMES A. VERIFIED CUSTOMER
Vehicle Make : MITSUBISHI
Great job.,
12/6/2019
NATHAN P. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Consistent communication throughout the process.
11/28/2019
CHRISTOPHER C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I felt it. took longer than expected for work to begin on the car. I had to conference call between Metlife and Hendrick for
approval communication. I ended up paying $250 toward rental expenses after 3 week rental allowance.
11/27/2019
DIANA C. VERIFIED CUSTOMER
Vehicle Make : GMC
You were all amazing!!
Did a beautiful job!!
Everyone was so kind!!
Thank you!!
11/26/2019
Sherry H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
All the people we worked with were very courteous and professional! The work was better than we expected! We will tell our friends to use Hendricks!
Sherry/Jeff Holliday
11/19/2019
**** K. VERIFIED CUSTOMER
Vehicle Make : VOLVO
Service was outstanding. The communication with the insurance company, rental car company, and me was exceptional.
I don't believe I could ask for more.
Thank you!
11/19/2019
STANLEY G. VERIFIED CUSTOMER
Vehicle Make : SUBARU
I appreciated getting periodic updates from Diego and the car looks perfect....even the parts that were not damaged but were shined up in the final prep.
11/19/2019
JACQUELINE A. VERIFIED CUSTOMER
Vehicle Make : MAZDA
They kept me informed due to delays with the mirror. Thanks for picking up the rental car fee after my rental cap reached its limit. There was a part left in my seat cushion that looked like it was part of the mirror. I sat on it inadvertently.
11/14/2019
JORDAN C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great job no complaints
11/11/2019
JEREMY V. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great communication
11/8/2019
DAVID J. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very nice staff. Repair work looks good but trunk now will not open. Called and told to bring it back in