Not great costumer service. Sour tone on the phone
7/24/2015
Gilberto R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good Job thanks
7/8/2015
Madison M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was some of the best customer service :) thank you for everything!
6/30/2015
James B. VERIFIED CUSTOMER
Vehicle Make : Honda
Absolutely fabulous experience. Everyone helpful. One stop shopping
5/14/2015
Elvia E. VERIFIED CUSTOMER
Vehicle Make : Ford
That was a great experience for me because the personal were so nice to me and did all my car needs at the time. Thank you !
3/21/2015
William A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The painted bumper does not match the rest of the vehicle. Just slightly off. I was told it was off because the bumper is plastic. However the front bumper is also plastic and it does match the painted metal.
3/6/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience,
Under promised and over delivered. Having worked in many service oriented positions, I acknowledge and appreciate the team at Toyota-Chevrolet. The sincerity and delivery of excellent customer service was greatly welcomed.
2/26/2015
Ivy W. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service from beginning to end. All members of the team friendly and helpful at all stages of repair. I was extremely satisfied with my experience and would recommend Burien Toyota to friends and family. Burien Toyota goes the extra mile for custumer satisfaction. Thank you
2/25/2015
Richard F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Staff was great. Just picked up car this afternoon.
I noticed a slight blemish, and the manager was so nice, along with the service rep, and gave us a 50.00 credit on the deductible, as well as a touch up with paint.
2/21/2015
William B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Superb workmanship. Finished one day sooner than expected. USAA and Enterprise helped make this a totally positive experience.
Can't tell that car was ever damaged. If/when I need repair again, I'll be back!
2/19/2015
Amy V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great follow through! They did an awesome job and I even got my car back 3 days before the scheduled due date!
2/11/2015
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excessive gratuitous text messaging.
1/28/2015
Wendy H. VERIFIED CUSTOMER
Vehicle Make : Toyota
very professional
12/17/2014
Christine C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will be bringing back the car as the door does not close well and there is a problem with the window opening and closing as there are ripples of plastic making the window grate and then bump up the final few inches.
I will bring it back on Monday afternoon
12/13/2014
Julie N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
From my greeting from Kat, who took care of every detail to Scott doing an amazing job locating the parts on an additional repair I'll have done to how beautiful the job turned out; I will recommend you to anyone in need of repair. Thank you for a flawless experience!
Warm regards,
Julie N
12/4/2014
Larry H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work and service!
11/22/2014
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for your help in getting my car back into shape. I recieved great customer service, and appreciated the repair updates.
10/18/2014
Catherine B. VERIFIED CUSTOMER
Vehicle Make : Toyota
It looks like this text was coming from Burien Toyota, when it is fact coming from Farmers Insurance. This is misleading!!!! When YOU, FARMERS, are conducting a survey, identify yourself honestly and properly!!! Nowhere within the text of the survey does it say who is cleft if the information. Someone explain to me why you do not identify yourselves. Shame on you!!!