Great customer service, they had my truck ready before the date they had said. They did a great detail job on it.
1/11/2019
Melanie I. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service was great and the person handling my case was so helpful and put me at ease immediately. Her name was Tiara and she was very knowledgeable and really helped me. The entire process was just perfect. I would give Tiara a 10 for being so kind and keeping me notified about my cars progress
1/10/2019
Valerie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My vehicle was returned cleaned & on time.
1/2/2019
Heather G. VERIFIED CUSTOMER
Vehicle Make : Ford
A new headliner was installed and there are still some gaps near the windshield. The cover that was to be replaced under the car doesn’t appear to be there.
12/28/2018
Terry H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great staff and did a great job listening to my concerns. Quick turn around too
12/21/2018
Destry H. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair work is great and you finished ahead of schedule
12/20/2018
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt was very attentive to my vehicle. He made sure I was completely happy with the repairs.
Thank you!
12/19/2018
Darla S. VERIFIED CUSTOMER
Vehicle Make : Subaru
The team was very professional and communicated well throughout. I would certainly recommend Private to others.
12/11/2018
Guillermo H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys were awesome!!!!
12/8/2018
Paul D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have to pay out of pocket for a mechanical issue that happened upon impact my power steering high pressure hose got a tear in it and it it's leaking power steering fluid but the body shop guy said that the impact from the hit is not why it was leaking which is not true.Because after I pulled up in my driveway after the accident the next day I had a big puddle of power steering fluid underneath my car. and now I have to pay for this issue out of my own pocket.
12/4/2018
William H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone at the shop had pleasant demeanor, attitude and professionalism. The customer service was exceptional and at the same time the work done was very time efficient. The end product was high quality. Thank you.
12/1/2018
Jeanie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You all did what you said you where going to do! We thank you for that... You got it done early and it looks brand new again! Thank you All! God bless
12/1/2018
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Ford
Korina was amazing! The entire experience was so seamless. Thanks so much!
11/30/2018
Albert B. VERIFIED CUSTOMER
Vehicle Make : Volvo
I was very satisfied, being kept informed every step of the way! Very easy to work With Private Collision. Rental car pick up and drop off was so easy . Thank you all so much! ,Albert B
11/29/2018
Louis M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you so much for your time and effort in repairing my Ford. Great job as always.
11/23/2018
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Audi
Great service and follow up.
11/22/2018
Steve S. VERIFIED CUSTOMER
Vehicle Make : GMC
Quick. Good communication and able to get OEM parts.
11/17/2018
Carlos A. VERIFIED CUSTOMER
Vehicle Make : Honda
The job was finished quickly and professionally. We appreciated the updates. Thanks so much for your good work. You exceeded our expectations.
11/16/2018
Tatum C. VERIFIED CUSTOMER
Vehicle Make : Ford
Emerald was amazing, so nice and very helpful!
11/13/2018
Rodolfo G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Karina was very knowledgeable and helpful, she did an awesome job helping
me through this process. I would definitely recommend to family and friends.
Thank you for making it so quick and easy.