Truck looks nice again. Hope never have to bring her to the shop bit I do I have conVince T
10/5/2014
Yohannes S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good
10/2/2014
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was good except for waiting for a call that the car was ready. Received a text that there would be a call so waited. I finally called and they said they would call me when the could check with a manager. We finally drive over and found out the car was ready.
9/26/2014
Jenifer O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Not only did they do a fabulous repair, but they detailed my car. I can't even say enough what a pleasant surprise this was. As a single full time working mother of three, kids sports and being a marketer (work/travel in my car) this was not just a surprise but a blessing!! Thank you so much!!
9/26/2014
Robyn J. VERIFIED CUSTOMER
Vehicle Make : Kia
The **** Hannah Collision Center has an outstanding Staff of Employees!! All of the employees I came in contact with via the phone or in person were extremely polite, friendly, knowledgeable and very helpful. I especially liked getting updates, concerning my car, via text messages. The Collision Center reception and work station area, although it is a small area, it was clean and comfortable. The body and mechanical work done on my 2009 Kia Sportage appeared to be done professionally and with great care. I am a **** Hannah fan, the Collision Center fixed my previous 2006 Kia Sportage also. And I actually purchased both Sportages from **** Hannah Kia. **** Hannah will be my first choice every time! Thank you!!!
9/25/2014
Alexander K. VERIFIED CUSTOMER
Vehicle Make : Subaru
All customer service and no substance.
I got the impression everyone was too busy doing and redoing everything to makes sure everything was clean and complete before going to the next step. If everyone slowed down and took more pride then things would get done faster at lower cost and higher quality.
9/21/2014
Richard R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Fine job guys!
9/17/2014
Ina T. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything went smoothly. I love Hannah!!!All departments.
9/13/2014
Alma M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Communication between employees should be better.... Receptionist should be morr informed with customers claims....
8/27/2014
Cassandra N. VERIFIED CUSTOMER
Vehicle Make : Kia
Poor communication . Lack of responsibility taken by the staff when the completed estimation was extended due to "Kia not doing what they were supposed to do" the car looks great, and was cleaned. But not even an apology was expressed
when the car was picked up . We are really unsure now and very uncomfortable doing buisness in the future with **** hannah.
8/19/2014
Angela C. VERIFIED CUSTOMER
Vehicle Make : Kia
Quick and polite. Clean car and updated was good
8/17/2014
Al P. VERIFIED CUSTOMER
Vehicle Make : Oldsmobile
The Hannah team was very courteous & professional. The car was done ahead of schedule.
8/13/2014
Stephen J. VERIFIED CUSTOMER
Vehicle Make : Kia
The entire process was painless. You did what you said you'd do and finished a day ahead of original schedule which saved me one day of car rental expense.
8/1/2014
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Ford
I found every person that I met and worked with at the Collision Center to be very fine individuals, professional and helpful. If I have needs like this again, I definitely will return. Dr Daniel W
7/24/2014
Kimberley K. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication was not as timely as promised.
7/24/2014
Tim R. VERIFIED CUSTOMER
Vehicle Make : Honda
Car wasn't clean body gaps not right parts missing turn signal didn't work on head light that was replaced and got polled over by state trooper
7/20/2014
Jeff B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely thrilled with the work done and the OUTSTANDING service and communication.
Daily text progress reports were great and honestly put me at ease about delays or special orders taking longer etc...
Thank you, I have already told several people about it and will continue.
Ron and Michelle we extremely nice and very easy to work with.
Kudos!!!
7/19/2014
Brittany L. VERIFIED CUSTOMER
Vehicle Make : Jeep
The whole team was awesome about letting me know what was going on with my Jeep and how much longer it would be. The were all super friendly and smiley!