Thanks for the great work and customer service. But, hope I never need you again;)
5/11/2024
Jeffery J. VERIFIED CUSTOMER
Vehicle Make : Jeep
My wife’s car ( Honda Accord) has been worked on since February 6th. The repairs are still not complete and your people made use sign a release that it was unsafe to drive. Sadly we have all ready paid. So I guess we are just out of luck? Will it get fixed? We have called and stopped by but just keep getting the run around
5/11/2024
Calvin B. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Communication was excellent. Your team worked with me to get my Tesla in quickly where all other shops has extremely long wait times. I knew the vehicle was going to be a total loss, and did not want to wait months for a shop to be able to tell that to my insurance company. Quick, high-quality service!
5/10/2024
Jonathan W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your staff was exceptionally friendly helpful and communicative
5/5/2024
Scott E. VERIFIED CUSTOMER
Vehicle Make : Vehicle
My initial experience was exceptional and then I was assigned to a new estimator and I had to stalk them and get management involved for a response. I’m sure they are overworked. Nonetheless, it’s not a good customer experience. But I do champion your location for being more available then others.
5/3/2024
Jack J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Lily was excellent from beginning to end. She follows through on her commitments. I suspect she will eventually be running that facility. She is focused.
4/26/2024
Richard V. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job - but extremely slow. Took from early January til late March.
4/14/2024
Mary H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Quality workmanship! Nice people! It did take longer than I expected! But I am definitely satisfied with the outcome!
4/7/2024
Dennis J. VERIFIED CUSTOMER
Vehicle Make : Acura
It took 11 weeks! to get a complete 'estimate' of the damage over to my insurance. I received contradicting updates week to week. Very frustrating experience.
3/18/2024
Susan H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The only issue I have is how long it took. But I think this was more teslas fault than yours. I really appreciated the weekly updates. It helps to know what’s going on. And your staff was really nice throughout.
3/17/2024
Felipe M. VERIFIED CUSTOMER
Vehicle Make : Subaru
LilyAnn was very courteous, explained their procedures well and gave us a timelime approximation of their evaluation.
3/12/2024
Melissa T. VERIFIED CUSTOMER
Vehicle Make : Honda
They communicated with me about estimates, time line, and even finished my car much earlier than expected.
3/11/2024
Sara R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Outstanding repair job!
3/8/2024
Teresa A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Most people don't have 5 wrecks in 3 years. Unfortunately I travel a lot, one of these 5 wrecks was considered my fault. With that being said. I have chosen **** Hannah each of them 5 times to do my repairs. I'm 100% confident in them n believe anyone that chooses **** Hannah for their repairs. Will be just as happy with their own repairs. Again Thank you **** Hannah collision repairs for your professionalism and weekly updates until my car was returned to me.
3/1/2024
Jeffrey V. VERIFIED CUSTOMER
Vehicle Make : Ford
Cleaning the floor mats prior to pick-up was a hugh surprise. I thought I was getting a brand new truck.
2/27/2024
Grant H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ashly and Lily were so helpful.
2/9/2024
Jacqueline N. VERIFIED CUSTOMER
Vehicle Make : Vehicle
No one has called to follow up about the unfinished repair on my vehicle. No communication unless I reach out inquiring about it and when I do, I’m left hanging every time. It’s been well over 2 weeks since I picked up my vehicle with the side mirror unfinished.
2/4/2024
Richard M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When my wife transferred from her wheelchair she hurt her arthritic knee on the dashboard. The passenger seat was left all the way foreward.
1/28/2024
Andrew R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service! Happy to return if needed.
1/21/2024
Jimmy T. VERIFIED CUSTOMER
Vehicle Make : GMC
What a great place and great people!! They really do believe in nice!!