Excellent customer service—team kept me updated on progress of repair.good communication of claim and repair process.
5/26/2023
Amber K. VERIFIED CUSTOMER
Vehicle Make : Honda
Took a week and a half longer than it was supposed to then I had to bring it back because of a pinched wire that was preventing my hood from staying latched. I was able to drive out of there with an unsafe vehicle that could have turned deadly very quick! I will never use this body shop again nor will I recommend anyone else to either .
5/26/2023
Beth H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything seemed completely well repaired. I’m grateful for the fact that you communicated throughout the process.
5/21/2023
Keith J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The work on the car was great
The staff was very helpful
5/19/2023
James B. VERIFIED CUSTOMER
Vehicle Make : Ford
Long delays I can understand but the communication was lacking. I was told I would receive updates Tuesdays and Thursday's but if I received something once a week, I was lucky. I can see over spray from the clear coat. Bed bolt package wasn't installed and just left in the shipping box on my back seat ad now I am waiting for the diamond plate panels to come in so they can insatll them.
5/8/2023
Erica K. VERIFIED CUSTOMER
Vehicle Make : Kia
Very friendly and welcoming. Thank you!
4/5/2023
Destiny W. VERIFIED CUSTOMER
Vehicle Make : Toyota
They’ve already contacted me. There was mold and glass still in it when I went to pick up the first time and they didn’t tell me about damage they decided wasn’t part of the accident until the day I first came to pick up. There’s still scratches that should’ve been taken care of as well. Seems like just a lack of attention to detail. Your employees may be spread too thin.
3/16/2023
Robert S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service in the front office.
3/4/2023
Janis T. VERIFIED CUSTOMER
Vehicle Make : Ford
Appreciated all the updates regarding timeline. Great customer service reps.
3/3/2023
Dorothy R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Special thanks to Ashley and Renn for the great communication.
2/25/2023
Stephen E. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good communication
2/17/2023
Lynette M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Something like a very fine spray ended up on the windshield. But because it has been so cloudy out it only visible in the sunlight shining on the windshield. I bought it back in but it’s still there.
1/27/2023
Mark M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
All work was done per expectations. I was impressed by the clean-up of the whole car. Very nice job.
12/28/2022
Mike C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Easy process and great quality
12/24/2022
Luiz R. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job
12/23/2022
Colwin K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Knowing installed one tire even though it needed 4 without telling me. Possibly causing axle and transmission damage.