Great customer service followed by weekly updates as to the completion of my repairs. Staff was polite and courteous As well as attentive to all my questions. I was impressed by the convenience of staff returning my rental to Enterprise. Thanks for your service. I would highly recommend Sterling McCall to future customers in our community.
12/17/2018
Rebecca P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service experience. My service advisor Tony was very helpful and went above and beyond. My car looks great! I recommend Sterling McCall Collision Jersey Village.
12/16/2018
Jimmy H. VERIFIED CUSTOMER
Vehicle Make : GMC
Amazing! Cedric was very polite and proffecional. More than we expected. Great costumer services. The vehicle looks great. Thank you
12/14/2018
Ramon T. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and totally satisfied with how my car was repaired happy customer.
12/13/2018
Andrea J. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer services was terrible. I had to constantly call to find out the status of my vehicle. The facility needs a better system on how to update the customers.
12/12/2018
**** F. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was finish before the quoted time and I am so Grateful. The car looks Beautiful and I appreciate all the hard work
12/12/2018
Dan R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Danny was extremely professional and provided solid customer service.
12/11/2018
Rickey S. VERIFIED CUSTOMER
Vehicle Make : Acura
Sterling McCall made getting my car repaired very easy. They did a fantastic job on the repairs, provided regular updates, and all with a smile.
12/8/2018
Richard F. VERIFIED CUSTOMER
Vehicle Make : Honda
Danny (who handles Amicable claims) was fantastic and kept me informed throughout the repair process and I really appreciated it.
12/4/2018
Mirthala B. VERIFIED CUSTOMER
Vehicle Make : Dodge
We are completely satisfied with the job and the customer service very nice staff.
12/4/2018
Tonya R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Perferct job. Thanks Rick Tomac and Tony!
12/1/2018
Courtney B. VERIFIED CUSTOMER
Vehicle Make : Honda
I was in contact with Cedric on several occasions and expressed to him my concern for getting the alignment corrected (it was just corrected 10 days prior out of my own pocket before my vehicle being hit). I arrived to pick up my vehicle and took it for a test drive and the car was pulling to the left. I told him this and was told sorry since its "within normal limits" on the alignment there is nothing to be done. I also noted some bubbling from the clear coat and scratches on my head light that was fixed while I waited 30 mins.
I immediately took my car to my vehicle repair shop this afternoon and they put my car back on alignment machine and noticed where the issue was. They were able to correct the issue and I had to pay $80 to get this fixed. Also while they were inspecting the work it was noted that my Axel boot had a hole in it and was leaking oil - this was the same side the vehicle was hit.
I am completely disappointed in your professional repair shop I thought I was bringing my vehicle to. Now I am wondering what else was not fixed correctly or overlooked.
I should not have to take my car from a certified repair shop to another shop to check the work.
Thank you
Courtney B
11/22/2018
Alexis A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My car looked great but my work headphones are missing.
11/21/2018
Daniel T. VERIFIED CUSTOMER
Vehicle Make : Honda
Danny Spence was willing to stay after 6 PM to insure that we could get the car towed in. Much appreciated! Also, liked the periodic updates. The car was repaired on time and looks great! I've been recommending Sterling Mccall because of our previous experience with them.
11/19/2018
Tess C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job, service was excellent
11/16/2018
Frank V. VERIFIED CUSTOMER
Vehicle Make : Lexus
We have had a couple of our cars there and they have giving us great service. The manager Danny works with customers like he's working with family and that goes a long way with customers. Our last trip there was not by choice. My wife's car was hit by sheet metal that fell off a company trailer on the freeway. We took it straight to sterling mccall collision and they handled everything. The repair & paint job came out great the only thing was the grill that was not replaced but we are going to drop it off on Monday to get that done. Thanks for the great work ya'll do for us.
11/16/2018
Joshua C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very easy experience from start to finish. Thanks!
11/15/2018
Tony P. VERIFIED CUSTOMER
Vehicle Make : Honda
I am quite pleased with the repair at Sterling. The staff was professional and helpful throughout the process and quality of work is very good.
11/9/2018
Allison H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Cedric kept me up to date on the repairs and completed the job one day early. Would use again.
11/7/2018
Donald F. VERIFIED CUSTOMER
Vehicle Make : Acura
Top notch service. Quality work and I knew what the status was every step of the way. Car looks great!