I thought the repair job and the customer service
I received we both outstanding. I wish it could have
Been a little quicker time wise but I was very pleased
With the job.
7/25/2015
Lynn S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Job well done and like the continued updates via text message
7/24/2015
Valerie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice staff
7/11/2015
Hugo A. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were rude had to left message with the Manager never called me back the told me my car was ready went to pick it up the following day wasn't ready upon delivery had to wait 30 min for them to wash it left there and my seatbelt wasn't even put on they never installed it there response was it was overlooked then they offered to put me in a rental car the receptionist was rude told me to make my own reservations by then I had it so I went home with no seatbelt in the backseat went back to day got a rental cart rental car that I had to put 50 on hold when I turned in my other rental car that I put 50 down when I could just kept my 1st one everything was just a waste of time my car was even fixed right the repairs on the hood wasnt done right I would never take my cars to sterling McCall to get fixed
7/10/2015
Glenn C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was lacking. I was told that I would be notified after the initial evaluation. I had to call to find out the status. It was started and expected to be finished by Friday. I called on Friday and it was not quite ready. It was completed correctly, but the text messages regarding status were weird. The message on day 5 said "we will see you in 377 days". What did that mean?
7/1/2015
Gail S. VERIFIED CUSTOMER
Vehicle Make : GMC
Thanks David, you made the process easier.
4/18/2015
Colin B. VERIFIED CUSTOMER
Vehicle Make : Ford
Mark was fantastic, and my vehicle was done sooner than expected.
4/17/2015
Jana P. VERIFIED CUSTOMER
Vehicle Make : Toyota
These guys went above and beyond to make sure my vehicle was ready 5 days early so I could go on a trip. Excellent service!!
4/16/2015
Darlene L. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent service from start to finish!
4/11/2015
Temple R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service!
2/1/2015
John A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Love the text message system, kept me apprised on progress all the way. David was very helpful in all aspects of the process. Lastly I appreciate the timelines of the completion.
1/31/2015
Jeffrey K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Adjuster Marc was excellent customer service
1/27/2015
Hector V. VERIFIED CUSTOMER
Vehicle Make : Jeep
I explained to the person that was helping that when i picked up my vehicle something was not feeling right.. His response was that it was just a cold start. Took the truck to get it check out somewhere else. Long story short i was put on my spare tire because what was SUPPOSED to be fix was not done. The tire had damage when we brouhhy it in an was stated to be fixed and they just left it as it was when the accident happen... Very unacceptable, is bad eniugh it took a month for the truck to be fix and charged 5000 for it to be fix, but from all the damage to my truck that is still there is was not worth that much ..
1/25/2015
Janice W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark was excellent!
1/24/2015
Michael L. VERIFIED CUSTOMER
Vehicle Make : Honda
We are happy with the repairs made to our SUV.
12/27/2014
Yeppez R. VERIFIED CUSTOMER
Vehicle Make : Nissan
David my advisor was awesome finished my car fast and picked me up from my house when my car was ready. That's going above and beyond. I'll be back when ever I need service
12/22/2014
Ann P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
David has been Very helpful and pleasant to deal with . Thank u'
12/18/2014
Toan N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you very much. Im very happy with the service.
12/17/2014
Jasmine S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very prompt with the updates. Very good customer service.
12/17/2014
**** M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keep up the good job everyone was friendly and helpful.