All employees should let the customer know when closing time is.
7/16/2015
Sean T. VERIFIED CUSTOMER
Vehicle Make : Ford
The man who i spoke with on the phone (i believe his name was mike) was very nice and extremely helpful
7/10/2015
John S. VERIFIED CUSTOMER
Vehicle Make : Ford
Dear Sir / Ma'am;
this is my second time with vehicle repair service with cascades. I have been thoroughly satisfied each time. they are very professional friendly and quickly meet repair needs. In particular Ms Heather **** was outstanding; despite my limited available time she made getting my repair as quickly and efficiently as possible my thanks to Heather and all the staff.
John S
7/2/2015
Sylvester R. VERIFIED CUSTOMER
Vehicle Make : Acura
Another great job
6/29/2015
Eliza W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for all the hours and work done to get my car back on track and the wheel looked at and the paint job looks great. Courteous staff and nice office experience.
Thanks,
Eliza
6/29/2015
Leigh Anne. VERIFIED CUSTOMER
Vehicle Make : Honda
I was under the impression that a scratch was going to be repaired along with other work I was having completed. It was a miscommunication during the estimate process.
6/27/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Porsche
The entire process went well. Personnel were courteous and communicated very well. Repair work itself was done to my complete satisfaction. Job was completed one day ahead of schedule, which was a nice surprise.
6/25/2015
Anna V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everybody was great. Very efficient and on time. The text messages were fantastic too. Always kept me in the loop. :) thank you for everything. My Nissan thanks you as well.
6/15/2015
Steve S. VERIFIED CUSTOMER
Vehicle Make : Acura
Every interaction was pleasant and professional.
6/9/2015
Michael S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service
6/2/2015
Sara H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work. Staff was courteous and kept me well informed. Would highly recommend this shop. Very satisfied customer.
5/23/2015
Daniel G. VERIFIED CUSTOMER
Vehicle Make : Subaru
The work done was great. I would have liked to have more notice on the several notifications regarding the postponing of the completion time. Typically, I would receive an email several hours before the completion time. This was inconvenient. I do thank you however for a job well done.
5/15/2015
Victor M. VERIFIED CUSTOMER
Vehicle Make : Kia
Always, great job!
5/15/2015
Angel L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Second time I bring my car to auto cascade and I am very satisfied on how my car was fixed.
5/9/2015
Mary J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent communication and superior service - thank you!
5/3/2015
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Acura
Courteous staff. Prompt service. I loved all the text updates.
5/3/2015
Gwyn S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Satisfied with the overall service.
5/2/2015
Shantan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you to Heather for always keeping us posted.