Everything was great. Lily kept us informed of the status on the repair..Thanks and Merry Christmas.
12/8/2023
Mary Beth. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for the quality workmanship and customer service.
11/24/2023
Mark B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The process was smooth and easy — including such touches as the phon app that made getting things started very efficient. They kept in touch with me and got the work done on time. Repairs were done excellently.
11/22/2023
Richard R. VERIFIED CUSTOMER
Vehicle Make : Acura
Waited a few days to respond to make sure all is right. Certainly appears that way. Very good.
I was curious why there was a big difference between the initial cascades estimate (7.5k) and the actual cost of 2.5k or so. But there was no explanation given.
11/12/2023
Basil A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was a fantastic experience
10/29/2023
Art M. VERIFIED CUSTOMER
Vehicle Make : BMW
The car had a repair estimate of $5,2xx which I thought was very reasonable. And I was ready to proceed with the repair. State Farm thought otherwise, and on paper "totaled" the car.
No work was ever done.
That said, my three visits to Cascades were very good. I had questions, and they answered them. Would recommend to anyone.
10/28/2023
Jay T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Did a great job. Thanks.
10/26/2023
Vincent M. VERIFIED CUSTOMER
Vehicle Make : Nissan
If this is about the NISSAN. Outstanding what else is there
10/25/2023
Amy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Easy to schedule, helpful, fixed fast and efficiently.
9/29/2023
Gary S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great service on repair & the follow on repair of the lift gate locking device. All of the office & technicians were very professional & helpful.
9/27/2023
Daniel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you to all involved! Every person in that shop was friendly and answered our questions. The work was done nicel without complications and all time frames were communicated as they should have been!!
Wonderful experience as a matter of fact I just referred your shop to someone this am! Will come here again when needed !
9/27/2023
Joanne M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service and work !
9/3/2023
Rhoma G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had never heard of Cascades Auto Body before we took our sons car to get repaired. The customer service was excellent. They kept in touch constantly as they were repairing the car and the results were fantastic. I will be using Cascades Auto Body again and will highly recommend them to others.
8/23/2023
Debra F. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Excellent results and service. Professional support team.
8/18/2023
Cathy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful
8/17/2023
Carl D. VERIFIED CUSTOMER
Vehicle Make : BMW
The end result was very good. We appreciated Freddy keeping us informed as the repair and restoration was completed. The mirror, window and trim replacement are as "good as new".
Thank you.
8/16/2023
Karen B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Went very smoothly!
8/8/2023
Nicholas R. VERIFIED CUSTOMER
Vehicle Make : Ford
I requested a second look as the vehicle pulls left. Your tech said it pulls right. I guess he doesn't know left from right because it clearly pulls to the driver's side when braking, but it's my problem I guess and not Cascades. You won't see any of my vehicles.
8/3/2023
Andrea K. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Cascades Auto Body was very communicative throughout the process and and the customer service experience was top-notch.
7/17/2023
Douglas O. VERIFIED CUSTOMER
Vehicle Make : Toyota
My main contact with Cascades Auto Body was Elijah. He was personable, knowledgeable, courteous and professional throughout the entire repair process. The entire staff at Cascades should be commended for their terrific customer service. I will definitely recommend Cascades to anyone I know who needs auto body work.