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Real Reviews from VERIFIED CUSTOMERS
Shelley Lynn. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic work! My 10-year old car looked brand-new. In fact, a neighbor told me that he thought I had just bought a new car.
9/25/2022
Linda B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very nice people did a great job. Did take a Long time to repair.
9/19/2022
Tony D. VERIFIED CUSTOMER
Vehicle Make : Mazda
They did the work well, and provided great customer care when I was in the office
9/14/2022
Jayne R. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks again for your excellent service and repair.
9/9/2022
Rory M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything promised was delivered. The job was excellent. Staff was lovely. One thing bugging us though is the possibility we got another ding in the car--possibly a door opening ding, there. We can't say for sure but it is definitely recent. So, all we can think and say is, watch for workers who are a little careless opening doors around the cars.
9/2/2022
Stephanie L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service and the repairs are top notch.
9/1/2022
John F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Accommodating the needs of customers a priority. Thanks
8/27/2022
Ronald L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Having your auto involved in an accident is a stressful and depressing event. The staff was very helpful and friendly which was greatly appreciated. The job was handled very professionally. It made a difficult situation easier to go through. Appreciated the advice and direction given after the job was completed. The repair work was great
8/23/2022
E B. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was very nice, and the work was excellent, but the communication around when I could pick up my car was not great, and when I went to pick up my car there was a scratch on the (newly painted) front bumper that required me to bring the car back in.. and again the communication around picking it up was not great.
8/22/2022
Leonard B. VERIFIED CUSTOMER
Vehicle Make : Honda
Always great, prompt and clear statement of service to be delivered and on time as promised. Also got me what I wanted. A little negotiation but willing to see my side and I am another happy customer. Len Bertain
8/21/2022
Julie B. VERIFIED CUSTOMER
Vehicle Make : Mazda
From my first contact at Uptown Body and Fender through to the final hand off of my Mazda after the accident repair, I experienced efficient, frequent and thorough communication by email, phone and in-person. The condition of the repair was matched by the beautiful, clean and customer-oriented shop! Of special note was the presence of many women who are employed by Uptown. It was an additional benefit to access Enterprise Rental Car through their partnership with Uptown. I am very grateful to Joe at Fritz and Peter's Auto Repair for recommending Uptown Body and Fender. I recommend it highly.
8/17/2022
David N. VERIFIED CUSTOMER
Vehicle Make : BMW
Communication was excellent. They did a great job working directly with the insurance company so that I did t have to worry. Great service.
8/14/2022
Katherine C. VERIFIED CUSTOMER
Vehicle Make : Ford
All the service and communications was excellent. Rodrigo was great to deal with. I previously responded to a survey, so my comments should be there. Thanks for doing such a great job!
7/30/2022
Elizabeth M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your interface employees are helpful and seem to really care about their work.
7/25/2022
Sonida A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work and customer service ????
6/21/2022
Mary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
6/18/2022
Richard S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for a job well done!
6/8/2022
James B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I have come to Uptown three or four times over the years when my car has suffered damage. And each and every time, the welcoming care and professionalism and skill of repair have been exceptional. Thanks to all for providing such unflagging quality and friendly attention in a world where both are in rare supply.
6/5/2022
Danna W. VERIFIED CUSTOMER
Vehicle Make : Honda
Seamless process with the kindest most personable people. Love Uptown! (Great decor too!)
5/29/2022
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It took a very long time to get my car back and when I did the fuel door fell off on the way home
5/21/2022