The repair itself was great. They even buffed out some unrelated scratches. Travis was very friendly and caring; a pleasure to work with. I am very happy to have my car back and in great shape! My two issues were ****) I had to call on Monday to confirm my appointment and was told the part was not in so I went to work only to be called back that the part was in and to come in. That lost me 30 minutes of my time. 2) The two day repair took five days due to a damaged replacement windshield and scheduling difficulties with Safelite. This caused me extra expense - rental car - and extra time I was without my car.
10/27/2018
Ivy H. VERIFIED CUSTOMER
Vehicle Make : Lexus
fast excellent and and clear precise estimate
and accurate job to done on the repairs
10/27/2018
Margaret W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
wonderful people and service
10/27/2018
Deirdre E. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service and job well done! This is my second time bringing my car here. The people here are very professional and friendly. Those that do the work on your car do a fantastic job. Both times I’ve been very pleased with the body work done. Looks like new! I highly recommended CarStar!
10/26/2018
Tamera D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The staff was wonderful from beginning to end the atmosphere is just awesome & my car looks beautiful the workmanship is tremendous I will refer your company to other people . Amazing ????
10/10/2018
John &. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job and very professional. Kept in touch with progression several times via email. Awesome!
10/6/2018
Cuevas.sonia Cuevas,demetrio. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent support from Mark K and Alex for my first repair work order from
CARSTAR a job well done for both. I would definitely and highly recommend CARSTAR to my family and friends.
10/6/2018
Marlene S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job....customer service of the best
9/26/2018
Erin W. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for repairing the upper rear brake light as a courtesy. Great service!
9/25/2018
Tammy B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly service. Professionals. Just got car tonight. So far so good
9/25/2018
Robin R. VERIFIED CUSTOMER
Vehicle Make : Honda
car looks great.
9/22/2018
Kimberly F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Mark was wonderful to work with. He followed up with me about parts that they weren't able to find, and made sure to let me know that everything was running smoothly. I could not have asked for a more painless experience.
That body and paint work was done very well also. My baby looks good as new! I have always referred my friends here since I know most of the employees, and this was my first time having work done here myself. This experience gives me all the more reason to recommend this shop.
9/21/2018
Kevin D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I greatly appreciate your flexibility in dealing with my specific issues and helping to keep repair costs as low as possible.
9/19/2018
Louise D. VERIFIED CUSTOMER
Vehicle Make : Ford
The professionalism combined with warmth and courtesy are outstanding with everyone I had contact with. There is no doubt that USAA will receive a call regarding my thoughts on your superior service.
9/18/2018
Ray V. VERIFIED CUSTOMER
Vehicle Make : GMC
As my truck was stolen and missing for an extended time it became complicated when recovered. I was 3000 miles away at that time. Carstar acted as an intermediary in my absence and made arrangements for all repairs including necessary dealer services. The end results were outstanding.
9/8/2018
William &. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Good job
9/7/2018
Keslie N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you so much so happy with the results!
9/5/2018
Patrica C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Always good to work with CARSTAR. Thank you!
9/1/2018
Janice D. VERIFIED CUSTOMER
Vehicle Make : Ford
TRAVIS WAS GREAT. THE REPAIRS TOOK LONGER THAN EXPECTED BUT THAT WAS DUE TO ADDITIONAL DAMAGE FOUND & DELAY IN PARTS ARRIVING, BUT WAS HAPPT TO HAVE IT DONE RIGHT!
8/30/2018
Phyllis M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was treated very well and car was completed as expected. Travis kept me well informed and had exceptional customer service. I appreciated his friendliness and honesty. Alex was also very prompt in getting my rental car pickup and processing me out when picking up my car. Thank you.