Everything was awesome...communication, timing, friendly staff...but I am 99% sure one of your guys took my sunglasses. I had untouched cash in my car it my Raybans were MIA. I immediatey spoke with Scott, before I left the premises he was receptive but had no solution to offer me. I was very disappointed.
12/4/2014
Robert B. VERIFIED CUSTOMER
Vehicle Make : Audi
Picked my car in the dark . More news tomorrow .
12/4/2014
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing from start to finish!! Rare anymore to have a company with
Great customer service!! Kudos to falls chirch auto body! Woukd never
Go anywhere else- highly recommend to friends and family..
Thank you for such a worry free experience..
12/2/2014
Leah M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The body shop did a great job on the car and your team was great at keeping me up to date on the status of the car.
11/29/2014
Anna W. VERIFIED CUSTOMER
Vehicle Make : Subaru
It is never enjoyable to deal with an accident, but my experience with State Farm and Falls Church auto body has been terrific.
I went in for an estimate and my car was taken immediately, I had a rental car brought to me, and I was on my way in less than an hour.
I received regular progress reports via text message, and my car is now fixed and looks like new. I will bring my car whenever I need repairs from now on.
11/27/2014
Albert B. VERIFIED CUSTOMER
Vehicle Make : Ford
We've had four USAA insurance repairs there in under a year. A shop and highly recommended for customer service and quality of work!!
Clay Boothby
11/25/2014
Colleen L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very responsive team and a great repair.
11/23/2014
Carmen C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great job snd great comunication I so happy to pick My car today and all people treat me wonderfull
11/21/2014
Joe P. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Thank you for finishing my work ahead of schedule!
11/21/2014
Robert L. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Really like your new email status. Very helpful.
11/21/2014
Adam T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car looks great. Thank you.
11/18/2014
Janice L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for bringing my car back to its pre-accident self. I appreciate that you insisted on having State Farm Insurance pay for a new right rear tire for my safety. It makes me realize how happy I am that I made it back to VA and had your shop do such an excellent job of reinstating my car to complete safety. Thank you for working hard and getting my car back before your projected due date. It is so nice to have my car back home!
Janice L
11/8/2014
Justina F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fantastic customer service! Thanks so much!!
11/8/2014
Wesley G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work.
11/8/2014
Margarite L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The work is without flaw. It looks brand new. Thank you for an amazing job of workmanship and customer service.
11/6/2014
Karen E. VERIFIED CUSTOMER
Vehicle Make : Honda
I will definitely use your auto body shop again, if needed. I will also highly recommend your shop to friends and family.
Thank you for your attention to detail, providing me with updates on your progress, and overall positive experience.