The repairs took a while, but they communicated often and car is 100%
8/30/2017
Harold B. VERIFIED CUSTOMER
Vehicle Make : Toyota
well done. We appreciated the email updates on the status of repairs.
8/24/2017
Frances W. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciated the friendly attitude all employees displayed. I also liked the email updates on progress of repair. Lastly, I was impressed that the car was ready a day before anticipated.
8/15/2017
James V. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very satisfied with the service. I was kept informed on a timely basis and everyone I dealt with on the phone and in the shop were very professional.
8/4/2017
Cheryl H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
All people I dealt with were very pleasant and took their time to listen
7/21/2017
Marcos Javier. VERIFIED CUSTOMER
Vehicle Make : Scion
I have to pick my car unfinished, now they told me to wait another week to get the parts, took to much to fixed it, should tell me since the beginning that it may take longer than time estimate , a month is to much .
7/19/2017
Beatriz S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was done on time, the staff was cordial, we were satisfied with the work done to the car. Thank you
7/17/2017
Linda J. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the patience and willingness to listen. As a result there were no surprises and everything went as expected.
6/29/2017
Gail S. VERIFIED CUSTOMER
Vehicle Make : Honda
The best body shop I've encountered in my 77 years. Work done as promised, done perfectly, great price and wonderful people, plus total professionalism and competence, they made this easy, simple and very, very pleasant.
Great job!!!! Great people!!!!!
Thank you.
6/24/2017
Elizabeth K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job. I would definitely come back if I needed your services.
6/22/2017
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Mazda
The repair was finished when promised and looks great. The whole process has been pretty smooth from start to finish.
6/9/2017
**** R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the e-mail and phone call updates from Rich and the accommodation by Falls Church Auto Body to complete my car by Thursday minus a reflector patch so I had my car with car seat for my daughter Friday and Monday. Thanks again. Tom Raezer
5/19/2017
Katharine R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I love you guys! Your work is impeccable and your customer care is terrific. I absolutely trust my car's body work to you and will always come back when that's what I need.
5/16/2017
Patrick M. VERIFIED CUSTOMER
Vehicle Make : Acura
While an acccident is never fun, I've always been completely pleased with your work! Thank you!
5/4/2017
Carter V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing service! My car looks great.
4/28/2017
Hang T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Solid group of professionals. I wapl s informed of the status of repair from beginning to end. Total repair cost 6k. All body work looked great and the car feels new again. Many thanks
4/28/2017
Christopher L. VERIFIED CUSTOMER
Vehicle Make : BMW
I love the constant updates, working with my schedule, and great final repairs.
4/8/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Masterful work. Professional, courteous and timely. I hope to avoid needing any further such work on my car but would definitely strongly recommend Falls Church Auto Body to anyone I know needs body work done. I have already started to put the word out. Thank you for your highly professional and skilled work.
4/6/2017
Mitzi R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Only problem was the odor in my car when I picked it up. It gave me a headache, and even after you sprayed, I had to drive with the window down. This was the second time it happened. I do NOT have a good sense of smell.