Your company's service has been outstanding. Unfortunately, I've had to use your services 3 or 4 times over the past 4 decades. Each time the process was easy and painless. The fact that you have such a close relationship with Enterprise helps tremendously. Thanks for making a difficult experience as painless as possible.
11/30/2017
Frank B. VERIFIED CUSTOMER
Vehicle Make : Honda
Your staff is amazing. First they stopped me as I was leaving to replace a burnt out breaklight and then fixed a punctured tire. I noticed that there was a screw in a rear tire tread. I called at almost 5:30 on a Friday night and was told to come back. The staff repaired the tire after hours and entertained my four year old at the same time. Thank you. I will always bring my car to your shop and recommend you to friends and family.
11/18/2017
Allison P. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys far exceeded my expectations! You delivered high quality work in a timely fashion and kept us informed throughout the whole process. While I hope to not need your services often, if The occasion should arise again, you all would me my auto body shop of choice. Thank you!
11/17/2017
Jacquelynn C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job was well done and the staff kept me informed. My car was ready on time.
Thank you.
11/16/2017
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent work & great communication along the way
11/11/2017
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy with the regular updates and transparent information I received regarding the repairs process. Further, I was very impressed by the quality of the work and the speed at which it was done!
11/10/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was completed in the time we had discussed. I very much appreciate that you washed and vaccummed the car before I picked it up. The entire process from the estimate to the pick up was very good. Thanks
so much.
11/8/2017
Michelle J. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Brian was very helpful and explained everything clearly to me. The entire staff that I interacted with were professional and courteous.
11/7/2017
Herbert L. VERIFIED CUSTOMER
Vehicle Make : Honda
Parking at your location is always a problem, but I suppose there's not much you can do about that. Otherwise, good work.
11/4/2017
Sarah R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I met at Falls Church Automotive was perfectly helpful, kind, and professional. You all helped me in so many ways, bring just fixing my car. Reading books to my kids while I switched around car seats, sending email updates, and answering every question I had made this a wonderful experience. If I ever need auto body work I will definitely come back here and I will refer everyone I know to you!
11/2/2017
Andrew Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terrific, prompt service, and I'm a repeat customer. I like the new emailed updates, but most importantly the repair was flawless, with great service from the staff. Many thanks!
10/12/2017
Diana A. VERIFIED CUSTOMER
Vehicle Make : Kia
Your daily email updates were wonderful and, in addition, you left a voice message at home and work to remind me the repairs were completed. Very nice customer care. And everyone I dealt with was exceptionally nice and knowledgeable.
9/25/2017
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service all around. Car was finished ahead of schedule and I appreciated the emailed updates. Loved that I could drop my Enterprise rental there, as well. AAA+++
9/22/2017
David M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just keep up the good work.
9/22/2017
Megan L. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks amazing! I really appreciated the daily updates and thank you for allowing me to pick it up after hours.
9/18/2017
Kurt C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!
9/14/2017
Robert G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kept me informed of the status of repairs and very professional. Looks like new. Thank U.