The work was beautiful. The service was A+. I'm completely satisfied!
7/14/2018
Karen J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was hoping you would send out something so I could give feedback. My car look's fabulous but my interaction with Sara Atkinson need's much improvement on her end. When I leave a message and I only call if it's important I expect a call back. Bottom line she is horrible at return phone calls and that is very frustrating when I thought my car would be with you for about 3 days (minor job) and you had it for 2 weeks. So she need's to work on that or you will have many unhappy customers. Thank You!
7/12/2018
Alvina G. VERIFIED CUSTOMER
Vehicle Make : Honda
I like service, and in need I would come back
6/30/2018
Larae W. VERIFIED CUSTOMER
Vehicle Make : Honda
Your e-mail communication on timing of completion of the job needs work. Was notified work was done, but actually not.
6/29/2018
Michelle J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was an absolutely wonderful experience and the team could not have been friendlier or more helpful if they tried.This is my 5th Hyundai and this is part of why I always come back.From sales to service the people are always so kind.
Thanks,
Michelle J
6/28/2018
Donna S. VERIFIED CUSTOMER
Vehicle Make : Honda
The manager of the body shop was very rude when I explain to him I would drive over 100 miles away with the rental car.
6/27/2018
Pang T. VERIFIED CUSTOMER
Vehicle Make : Honda
Brought my pilot in to have door dings and scratches repaired. Picked up my car only to have deeper scratches underneath the spoiler, more scratches outside the back license plate and deep scratches on back windshield. Don't understand how that happened. Was told it couldn't be their car wash... yes I know it's not the car wash, it's the worker. Nothing they can do about the scratches on my back windshield. Was told to contact my insurance company to possible get it repaired. The deep scratches underneath the spoiler was buffed and crappy paint job was done. Brought it back the second tome, still looks like crap. Scratches can still be seen. This is not my first time something like this has happened. First time experienced deep scratches on driver window but on the inside. Can someone explain how that happened? Obviously the workers couldn't. Honda is suppose to be "certified" workers. In my cade, they need more training on how to get it done correctly. I am still upset and I will NEVER take my car there again to get repaired. By the way, my car is a 2018 Honda pilot. Unpleased is not even the word to describe how I truly feel.
6/22/2018
Daniel N. VERIFIED CUSTOMER
Vehicle Make : Honda
friendly courteous service
6/22/2018
Kevin P. VERIFIED CUSTOMER
Vehicle Make : Honda
My left front door was disassembled for repairs and not reassembled properly. The electronics in the door for my lock do not work. I am bringing the car in tomorrow morning to be fixed. I am extremely happy with the overall quality of the work and this minor inconvenience just needs to be fixed.
6/15/2018
James V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Had to return as repairs were not assembled correctly
6/15/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job very satisfied
6/7/2018
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was taken care of from the time I dropped off my car for repair until I went back in to pick it back up. Great work and Thank You!
5/30/2018
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We are very satisfied with the work that was preformed on our vehicle and the updates that your service rep provided reassured us that things were being done correctly.
5/30/2018
Gary K. VERIFIED CUSTOMER
Vehicle Make : Honda
The updates were very useful and informative. The work done was first class and the car was returned to us extremely neat and CLEAN inside and out. It was great to know that the work was done by a Genuine Honda shop. The work was actually completed one day earlier than expected - which we also appreciated. Thank You Very Much - we have done ALL of our service and body work on our Hondas exclusively at Buerkle and will continue to do so in the future.
5/30/2018
Joe L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Keep up the good work tell the guys they deserve a barbecue on fridays!!
I know I did!?!
Thanks again!! Joe
5/19/2018
Teresa C. VERIFIED CUSTOMER
Vehicle Make : Honda
The work done on the vehicle is top notch.
5/17/2018
Alan J. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went well. I was kept up to date so I knew what was happening\g.
5/12/2018
Timothy H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went great and everyone was very pleasant to work with. I will come here again for body work!
5/9/2018
Frank G. VERIFIED CUSTOMER
Vehicle Make : Honda
Early completion, below estimate cost, excellent service