I was very pleased that my car was repaired in such a timely manner. Thank you!
11/13/2016
Byron W. VERIFIED CUSTOMER
Vehicle Make : Ford
It took longer than I expected but was not really auto nations concern as the parts department had trouble securing a part but overall they did a good job. Communication was excellent
11/10/2016
Walton.hope A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
paint spot missed
trunk lining hanging
new noise when breaking
11/1/2016
Richard J. VERIFIED CUSTOMER
Vehicle Make : Ford
The only issue was my hood was not latched..did not notice until I was driving and saw the hood bouncing around
10/28/2016
William H. VERIFIED CUSTOMER
Vehicle Make : Acura
It has not yet been repaired. was supposed to be ready last Friday. Got an email every day for several days that it would be ready last Friday. 2nd VERY similar experience--/ but the other one was several WEEKS. "Just can't get the parts" ! whatever !
10/13/2016
Gerald B. VERIFIED CUSTOMER
Vehicle Make : Ford
Scam artists
10/13/2016
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Ford
They were timely, friendly, and overall easy to work with. At this time I have no suggestions for improvements. The staff was wonderful.
9/13/2016
Priscilla B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only comment I could add is that the email updates are not in line with the actual progress of the repairs. Had I not called in to check about the hours I would have left for the weekend when the car was ready by Friday and paid for 3 more days of rental over the holiday weekend. BUT SERVICE WAS GREAT
9/4/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Honda
The inside of my car was covered in dust, my center console cupholder door hinge was broke and now the door is completely broken. My driver side door handle was filled with water, so this leaves me to wonder how long my car was left open and rain was allowed to get everything wet inside the car. Where my door and fender meet is not flush and it was before the damage. Overall very unsatisfied with the repair job. I chose to bring my vehicle there due to thinking that a nice quality job would be performed and in reality had more damage accrue while it was in your possession.
9/2/2016
Jodi M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the complimentary seat clean. Something spilled on my front seats and I wasn't sure how to clean it. I asked if it was possible for it to be cleaned and they did it for me. Rocky was my point of contact. She was great, gave me regular updates and worked with the team to get my car done on Thursday instead of Friday as I was going out of town. Thank you!
8/15/2016
Kristin D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repairs on my car were still not completed over a 3 ****/2 week span of time. I also have to bring it back in due to 4 unsatisfactory repair problems. I also have questions concerning the cost that was well over the initial estimate.
8/7/2016
Laurance D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the periodic updates .Great color match - HOT LAVA !
Thank you Rocky .
( " ~ " ) Larry Dosh
7/27/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing customer service...Especially would like to applaud ROCKY for communicating important updates! Bob & Sunday Swymer
7/24/2016
Denise M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Office staff was excellent - friendly, knowledgable and helpful. Only comment is whoever was driving my car left their music CD in the player.
7/23/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keith Dull made this a fabulous experience!! Thank you.
7/11/2016
Kaitlyn P. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was extremely helpful, especially Rocky. Rocky was really fantastic! Also, thank you so much for getting my car to me earlier than anticipated. Very much appreciated!