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Real Reviews from VERIFIED CUSTOMERS
Roy L. VERIFIED CUSTOMER
Vehicle Make : Lexus
It did take longer than anticipated
5/7/2019
**** And. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
We had to wait a month before we got the car back
5/1/2019
Marian H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Auto Nation kept us informed about the progress of what was happening and when the car would be ready. Good job. Also Cheri was great.
4/25/2019
Thuy A. VERIFIED CUSTOMER
Vehicle Make : BMW
Cheri was great
4/9/2019
Paul L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Update information is very helpful, good job!
3/20/2019
Yang Ho. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your service is excellent!
3/9/2019
Brandy B. VERIFIED CUSTOMER
Vehicle Make : Volvo
I had a wonderful experience from the moment I brought my car in for repair. I truly appreciated the updates on the progress and how quickly it was done. Everything looks back to new. Thank you for the amazing consumer service - just when I was beginning to think it was a thing of the past, Autonation exceeded all my expectations and reminded me of what it use to mean to be a customer to a company. Thank you again to everyone! Warmly, Brandy
3/6/2019
Verlan (al). VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The car wash supposed to get washed and buff, it didn’t
2/22/2019
Debby S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone is super nice - just took longer than I had wanted - great coffee ????
2/15/2019
Christine M. VERIFIED CUSTOMER
Vehicle Make : Kia
My Kia returned back to me way better and cleaner that it has been for a long time. I was very happy with the service, the updates and care to detail. Gregg Marcucci went above and beyond in his customer service. I would highly recommend this Collision Center to anyone who needs this service.
1/21/2019
Adrienne S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Gregg Marcucci provided me w/ the best customer service. He kept me abreast of the situation but didn't "bug" me w/ phone calls. I will highly recommend Autonation (and already posted a FB positive today). Thank you!
1/19/2019
Peter R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Greg was a great service representative, he contacted me numerous times to share the progress of the repairs.
1/16/2019
Lucille W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you!!!
1/7/2019
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Subaru
My experience with AutoNation was great. They were recommended by my insurance company, USAA, and I can say that they exceeded my expectations. My rep, Gregg Marcucci, was very communicative and great to work with. There was much more damage that we originally thought (which is warned may happen) and even during the holidays they stayed on it and kept in communication. I picked up my car yesterday and the work they did was perfect. Thank you AutoNation!
12/28/2018
**** G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Greg Marcucci was a fantastic representative of your company.
12/11/2018
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great job.. very happy will highly recommend AutoNation to anyone I know who needs collision repair
11/26/2018
Gibilterra R. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job, very satisfied. Car looks perfectly new.
11/12/2018
Amanda D. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
My rep Cheri was great. She kept me updated the whole time. And I was 9 months pregnant and had a baby while my car was getting fixed. She made sure I got my car back as good as new since it was a new car I just got about a month agao. She also went above and beyond and helped me get off my Clean Air Vehicle stickers off my Car since the DMV said I need to mail in my old stickers in order to get the new ones. Thanks Again! Amanda D
11/9/2018
Warren F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
nothing to add since the job was very well done. I received helpful updates regarding progress and am extremely satisfied with the completed repair.
11/9/2018
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Communication was non-existent. Was told ‘a couple of days’ which turned into 8. Only found out when I called to follow up. Was told my car would receive a ‘detail’, and it was only washed. Quality of work was great, but overshadowed by everything else that could have been easily handled with accurate information/communication.
11/2/2018