Excellent job, nice staff and liked the constant updates
4/22/2014
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Ford
I canot express how happy I am with all of the employees and how well I was treated. I was so impressed with how quickly my car was fixed.
4/12/2014
Gwendolyn H. VERIFIED CUSTOMER
Vehicle Make : Honda
Had a great experience. You are wonderful to work with.
4/11/2014
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you to everyone for being so professional in answering questions and making the whole process as smooth and painfree as possible.
4/11/2014
Jennifer F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks very good. Thank you very much for repairing the damages that happened to it. The only issue I have is one of my tires was extremely low. Luckily my boyfriend who dropped me off to pick up the car noticed how low it was once I was back in the road. That is the only issue I found. I don't want that to happen anyone else. The tire was really to low to drive on safely. He alerted me and we went to a gas station to fill it.
4/9/2014
Dorothy M. VERIFIED CUSTOMER
Vehicle Make : Kia
I am very displeased with the service I received at American Automotive. My car was put in the shop to have damages repaired that were due to an accident. However, after picking up my car I noticed that the heat no longer worked. I called American Automotive to make them aware of the issue and they did not want to accept responsibility or at least look at my vehicle again. The guy I spoke with was extremely rude! It upsets me that this is a preferred shop for Geico insurance. Hopefully, I do not have any other unfortunate events such as accidents in the future. In the event that I do, I will NEVER trust my vehicle with this shop ever again. I would never recommend anyone take their vehicle to this shop.
4/8/2014
Howard G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Good job well done, but no time soon will be be and tell other
3/29/2014
Janetha W. VERIFIED CUSTOMER
Vehicle Make : Toyota
they cracked my windshield n the technology didn't take responsible for it n hewas very disrespectful too me. I skill haven't got a response from anyone about it and. I'm try too be patient about and do the right thing but it hard when you are bringll
ignore.
3/27/2014
Charles T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank u love the service
3/22/2014
Paul D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great work and very professional!
3/21/2014
Emily T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job! Kept me posted along the way and made the while process super simple. Thank you!!
3/18/2014
Terrell A. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you very much for the quality service I recieved.
3/14/2014
Jonna H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Staff is very friendly , professional. Service was fast can't even tell my SUV was rear ended. I felt like I was driving off a car lot with a new SUV. The building is clean no strong paint, chemical smells. The decor of the building is very nice. I will recommend AA to family& friends. I had a bad day (the accident )turn into a pleasant experience thanks to AA.
3/13/2014
Jimmie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Beautiful body work done on my vehicle.
3/13/2014
Harry S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you guys for keeping me informed along the process. I'm very pleased with the quality and workmanship of the repair. If there are any more repairs that I need I'm the future, I will definitely keep you all in mind. Thanks again!
3/11/2014
Shane O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service and quality work completed in a timely manner! Thank you!
3/11/2014
Kristopher W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Painted over rock chips were a surprise. Panel alignment is off around my front left headlight/grille area. Obvious paint defects are present in the repair areas.
Jeff from Geico was helpful. The American representative was unprofessional.
I am meeting with Jeff's manager Thursday at noon to discuss my options. I am inlikely to recommend American, or use them to fix the problems, but plan to continue to use Geico.
Kristopher W
3/8/2014
Shante H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You all provided exceptionally great service to me and you all took great care of my car you all even gave her a much needed washing. Thank you a bunch!
3/4/2014
James A. VERIFIED CUSTOMER
Vehicle Make : Audi
I found the staff to be very professional and courteous. I really appreciated the timely updates provided by text messages. American will be my #**** choice for repairs in the future.