Awesome team and unbelievable service. All around great experience.
10/15/2023
Jean D. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair was very done well & timely. The car looked like it had been washed by a pro when we arrived to pick it up. The staff were very polite and friendly.
10/7/2023
**** W. VERIFIED CUSTOMER
Vehicle Make : Honda
It is amazing how streamlined Moody's makes the whole repair/car rental process. We barely had to lift a finger. Many thanks.
10/1/2023
Michael P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Friendly staff, good work done on the car, and positive atmosphere.
9/3/2023
Amber H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car really doesn’t seem the same since the accident. In the beginning of the work there was talks about it being totaled but then everyone change their mind which I’m OK with but it doesn’t drive the same as it used to and the AC still doesn’t work now I have to take it to the dealer to get a bunch of repairs done and I’m not sure why I have to pay for my own brakes when it could have happened from the accident? Other than that everyone has been totally amazing very friendly. Thank you, Moodys.
9/2/2023
Brian K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Rich Wilson was a rude person to me. I brought my truck back 3 times to have them re-do what they did.
9/2/2023
Jane C. VERIFIED CUSTOMER
Vehicle Make : Honda
It took much too long and the orange dashboard light was never fixed. I took the care to Berlin City and it was fixed in five minutes.
9/1/2023
Robert M. VERIFIED CUSTOMER
Vehicle Make : GMC
Quality service and good people to work with. A few days after I picked up my pickup truck the tailgate latch didn’t work and the tailgate stayed closed. I went back to Moody’s saw Barbara and she got one of the service guys who worked on the truck to come out and he fixed the clip that was worn and it works great now. Excellent service and pleasant people make Moody’s a great place to do business with.
I would highly recommend the Scarborough location to others.
Thank you for the quality service.
Bob M.
8/27/2023
Elizabeth D. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service. The gentleman who met with me and provided the estimate was incredibly helpful and took the time to explain the process to me. He saw me through from start to finish.
8/21/2023
David T. VERIFIED CUSTOMER
Vehicle Make : Audi
Took a long time
8/10/2023
Preston H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Bumper paint didn’t match. Leading edge of the hood has heavy paint edge that pooled against grille masking.
8/9/2023
**** D. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job
7/15/2023
Constance G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Dan was there to answer any questions I wanted to discuss.
7/2/2023
Randie B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Professional, efficient, pleasant
6/22/2023
Lyria S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great job and done on time. Thank you.
5/22/2023
Erica J. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs and service excellent. However the rear bumper cladding was to be replaced but our conversations on this were forgotten and bumper remains unrepaired
5/21/2023
Sandra T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Appreciated Dave’s updates & the quality of the repair.
5/16/2023
Judy C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great system of communication involving the repair and answering questions and concerns about the finished product.A professional operation with the highest standards of quality and professionalism that the industry needs to copy. Just another example of how Shawn Moody's standards have filtered down to business and their products.
5/14/2023
Josef J. VERIFIED CUSTOMER
Vehicle Make : Kia
From my first contact to the finish car we are very happy all round, Rich was the best and the technician was great everyone involved in helping to get my Kia like new were wonderful and professional, thank you everyone. Joe