You guys forgot to re-install front wheelwell liner bolts both sides, inside trunk release, paint not right lower left bumper. I need to bring it back so you can properly install the drivers door inside panel. Not happy.
1/14/2014
Sally W. VERIFIED CUSTOMER
Vehicle Make : Honda
Really appreciated the email updates!The car looks great!
1/9/2014
Sue C. VERIFIED CUSTOMER
Vehicle Make : Ford
I was especially pleased and impressed by Ben who was my contact throughout this process. He was knowledgeable, professional, responsive and never hesitated to go the extra mile.
A great representative for your company!
1/9/2014
Kim H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Text messages is very progressive! I liked it! Ben was very nice and helpful! Hopefully I won't need you again but if I do I would go back to you guys!
1/8/2014
Daniel/cynthia A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Minor complaint is that the spare tire was not secured when it was put back in. I noticed it when I went over a speed bump and heard a loud noise in the back.
1/8/2014
Tim O. VERIFIED CUSTOMER
Vehicle Make : Toyota
the email alerts are a great idea. Thanks!
1/1/2014
Junicel S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I received my vw jetta! However, there is a rattle sound when I hit big bumps in the road with my car as if something is not bolted down! In the trunk I also notice that the top cover lining is NOT installed! And I have to slam my trunk in order for it to close properly! I didn't receive a call in a timely manner when my car was complete!
12/24/2013
Anthony /. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service all around. Appreciate the constant updates via text messages.
12/22/2013
John W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The employees from the receptionist to the management are the best.I knew that my car would be repaired properly because their professional treatment of the customer. also, I don't think that I have ever seen a repair facility as clean .
12/12/2013
Jessica M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service, great communication, perfect repairs, best car wash ever!
12/7/2013
Christina W. VERIFIED CUSTOMER
Vehicle Make : Fiat
Pleasant experience with AJ Usa. Each puff the staff are professionals, approachable and a pleasureto work with.
12/4/2013
Michael P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great work. John is an outstanding representative for AJUSA.
11/23/2013
Justin D. VERIFIED CUSTOMER
Vehicle Make : Scion
My front floor mats were gone when I got my car back. That's a no no.
11/23/2013
Piotr K. VERIFIED CUSTOMER
Within a day, a piece of moulding on the inside of the rear right door fell of. Upon closer inspection, moulding clips were broken during either removal or installtion, and it was held on to the door with some caulking. I will be contacting your office tomorrow with some pictures of this.
11/18/2013
Angelina H. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
John and Josh were both amazing thanks for taking such great care of my car!
11/14/2013
Yara B. VERIFIED CUSTOMER
Vehicle Make : Audi
I was always afraid of Car shops, I had this image of a dirty place attended by rude staff.
AJ impressed me in every aspect. The Staff was super friendly and very informative.
Loved the text updates
Thanks!!!
11/13/2013
Tony B. VERIFIED CUSTOMER
Vehicle Make : Lexus
On time. Looks good. Constant updates. So far I am one happy customer. Thanks
11/12/2013
Katherine C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent and professional. Made this process much easier. Thanks,
Katherine C