I just found tons of spots under the clear coat in the paint that I noticed after washing my vehicle . I need this addressed asap
11/2/2022
Olivia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice service thank you
10/27/2022
Jacqueline S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only thing that I would say could improve is calling the client for updates. I got told 3 different days when my car would be ready. If I would’ve gotten and update call about the part not being here. Would’ve made all the difference. Aside from that everything was great! The lady ar the front was so patient and my car was cleaned inside and out and I love them for that! Thank you.
10/12/2022
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received daily text updates for the first week that my car was in the shop, each one indicating that the repair was on schedule to be completed by Friday. When Friday came, communication stopped, and each time I called (that Friday and again the following Tuesday and Thursday), I was told the repairs were complete and I would get a call by COB or the following business day telling me when I could pick up the car. Finally got a call Thursday after hours saying the car was ready.
When I got the car home and saw it in the sun, I discovered a very large, very shallow but easily visible dented area on driver's side door, near where the damage was being repaired. I have no way of knowing if that damage happened in the accident, while the car was in the shop, or even if it was preexisting, but if it was preexisting, I have no idea why someone wouldn't have pointed it out. There is no creasing to the metal or damage to the paint, and it seems it would have been easily resolved. Had I known it was there, I would have happily paid out of pocket to have it taken car of while the rest of the work was being done.
Overall, it added up to an experience that wasn't terrible but was certainly disappointing.
10/9/2022
Lisa L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was provided with a complete date that was not correct so expected my car to be back sooner than when it was really ready. I was also not given enough updates to keep me feeling informed.
9/23/2022
Kathryn S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Car looks good. I”m not satisfied with how many emails I’m getting though. I unsubscribed.
9/16/2022
Davina S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for fixing our car. The window and door came out nice and things were finished early which was an added bonus. The staff we dealt with were friendly and knowledgeable.
9/5/2022
Neale G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Excellent service!
9/2/2022
Carl B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great people who do great repairs.
9/2/2022
Rahel B. VERIFIED CUSTOMER
Vehicle Make : Toyota
At first the appointment was so long then Mantainance took almost two month which led us unnecessary cost for rentals. Finally We found missing parts from our car which were not placed back after dismantled. We need a fix for that.
8/21/2022
Daniele J. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was kept informed about the progress on my car's repair and on possible delays. Repairs appears well done. The car was entirely cleaned inside and out when I picked it up. Staff was cordial.
8/17/2022
Stephen G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was satisfied with your service. Thank you for your professional work and honesty. Keep up the good work. Have a blessed day.
8/14/2022
Abigail M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
International collision center was not honest about the time line of when I would get my car back and they also did not keep me updated.
8/3/2022
Aubrey P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The employees were prompt and kind! The only thing I would say is they had a hard time maneuvering other cars to get mine out but that did not effect me and my experience- just felt bad for them! Thank you!
7/6/2022
Antonio G. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for your work
6/24/2022
Moises S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything good
6/19/2022
Nan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dimitri was very helpful and reassured me that everything would be taken care of.The work look