Easy and fast. Very useful the continuous updates.
5/17/2024
Eddie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nothing short of a fantastic job done by professional people from ICC. Customer service still exists. Thank you!
5/12/2024
Axis N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great services
5/11/2024
Selah Dove. VERIFIED CUSTOMER
Vehicle Make : Honda
They did the repair very well and it's very neat. They also did extra by cleaning the car. Their fine work made me feel better after the accident.
5/3/2024
Samiah P. VERIFIED CUSTOMER
Vehicle Make : Kia
Yes!
5/2/2024
Carrie W. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Terrific experience. The communication about my car was exceptional, the repair is perfect. Professional, quality, and reliable - would recommend.
5/2/2024
Preston R. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are incredibly responsive !!!
4/23/2024
Stephen G. VERIFIED CUSTOMER
Vehicle Make : Kia
As time has gone by, I have found that the important registration and inspection stickers were not transferred from my old windshield to the new one. A few days ago I found a large deposit of broken glass on the passenger's seat. As time has gone by I have found a fragment of broken plastic, a plastic part, loose, and recently a screwdriver in the passenger compartment. The appearance of the car, inside and out seems flawless though.
4/16/2024
Fidelia F. VERIFIED CUSTOMER
Vehicle Make : Honda
Please review the last one I sent and respond please
Thank you
4/4/2024
James N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I felt I got straight forward assessments for a small and unusual need...paint and install a passenger side mirror.
Sam was responsive. Time estimates and costs were on the mark. I appreciate that the person who did the actual painting called me to get a picture of the existing mirror to see how it should look.
4/4/2024
Jeanne P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Dula took excellent care of me. From the first stop with cleaning the broken glass to the day of repair. He was attentive, professional and made me feel very comfortable. I will be back for future needs because he exhibited excellent customer service. Thanks.
3/29/2024
Rico P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Damaris and Elizabeth Masood and the tall gentleman that picked up the car and handed the key was also great !
3/14/2024
Kenneth I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast service
Thanks
3/14/2024
Patrick R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
You didn’t paint the side mirror mounting bracket and reassembled the car with a flat gray (not painted piece). This lack of quality control and attention to detail cost my family 6 additional days without our vehicle.
2/29/2024
Constantina K. VERIFIED CUSTOMER
Vehicle Make : Honda
They were so kind and understanding when scheduling to fix the car and the quality of work was wonderful. Thank you!
2/18/2024
Joel F. VERIFIED CUSTOMER
Vehicle Make : Honda
I already submitted my negative comments two weeks ago.
Joel F
2/16/2024
John R. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I am so happy my Tesla was repaired like new.
2/15/2024
Janis B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Too many delays beyond the original promise date.
2/10/2024
Jeff D. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Apparently the new Tesla door was not installed correctly as there is a lot of road noise now heard in the vehicle. We have been waiting over two weeks for International Collision Center to schedule an appointment when a loaner vehicle is available to use while repairs are completed on the Tesla. Thank you.
2/10/2024
Sean E. VERIFIED CUSTOMER
Vehicle Make : Kia
Brought vehicle in because back window was smashed. After vehicle was returned my daughter found glass in the backseat. We would have expected all broken glass to be removed from the interior of the vehicle and it was not.