The repair took 5 days longer than initially estimated but happy with the work and the folks are great to deal with the there
8/7/2025
Andrea S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They have done exceptional work and even had my vehicle done earlier than expected.They also went beyond their required maintence by cleaning the vehicle. I was satisfied with the outcome.
8/6/2025
Johnathaan P. VERIFIED CUSTOMER
Vehicle Make : Vehicle
This is my second time using Tommy and his team, and I couldn’t be more satisfied. Their work is consistently excellent, and Tommy’s communication is clear, timely, and professional. He’s friendly, approachable, and genuinely cares about his customers. You can tell the entire team is committed to quality and customer satisfaction. Highly recommended!
8/6/2025
Shaun S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Slight solvent pop on passenger side. Also sprayed over a defect causing a lump in the paint. Gap between bumper cover and driver side headlight. If you have time, please let’s schedule a second look and final walk around.
8/4/2025
William W. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Excellent job. Beautiful cleanup. Very prompt work. Thank you
8/2/2025
Mercedes D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ryan and the shop kept me up to date every step of the way and even to excess. He worked with me and my chaotic work schedule to make sure I could get my car once finished in a timely manner. I will be sending people your way, and even myself should I need it again! Phenomenal work, guys!
8/1/2025
Melanie M. VERIFIED CUSTOMER
Vehicle Make : Porsche
I had a great experience at Koons Alexandria, thanks to Lionel S. He was friendly, knowledgeable and clearly explained what needed to be done. Lionel kept me updated throughout the process, making an inconvenient situation feel painless and easy. I would absolutely return and recommend their service to others.
8/1/2025
Sarah B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication!
7/25/2025
Wayne B. VERIFIED CUSTOMER
Vehicle Make : Ford
I’m pleased. Thank you very much. Nice job.
7/23/2025
Donald N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ryan kept me well informed about my repairs.
7/18/2025
Nakita P. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt and Paul are Awesome! They both kept me informed during the entire process. Both gentlemen are professional and very knowledgeable. Thanks again Koons for an outstanding job! I will only utilize this faucilty.
Thank you!
Nakita P
7/16/2025
Tabatha D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Anytime my car has a fender bender I immediately call my insurance agent and ask them can my car be repaired at Koons Collision Center. Because they are the only one I know who pay attention to details and treat your property as if it belongs them with care and a bonus is your car will come out looking newer than before. Magic fingers
7/12/2025
Nila C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Was the best
7/12/2025
Cathleen B. VERIFIED CUSTOMER
Vehicle Make : Kia
The service was great
7/9/2025
**** Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt and JT were very attentive and responsive to my questions and concerns. The experience from beginning to end was very positive. My initial assessment of the work is that it is top notch. The car wash with the window cleaning and vacuuming of the inside of the truck was a nice touch and did not go unnoticed. I would easily recommend Koons collision to others.
7/7/2025
Nabil A. VERIFIED CUSTOMER
Vehicle Make : Honda
Ryan is phenomenal! He's very transparent, fixed the vehicle in a pristine fashion and ensured that my vehicle came back cleaned and looking new. Thank you team and Ryan
7/1/2025
Robert B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing job keeping me up to date as it proceeded
6/24/2025
Winnie Anne. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Friendly and attentive customer service. Also love that the car was detailed inside and out