Chapman Collision did a fantastic job and kept us imformed from start to finish
1/16/2019
Jeffrey G. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was done professionally and I was updated routinely to make sure I knew what was happening and I also got my car back a little earlier than expected.
1/12/2019
Jennifer K. VERIFIED CUSTOMER
Vehicle Make : BMW
Kevin was great to work with. Always kept me posted on progress of my car and always pleasant to talk to
12/21/2018
Johanna C. VERIFIED CUSTOMER
Vehicle Make : BMW
how quickly it took to fix my auto, thank you guys so much!
12/14/2018
Deena G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kevin was great to work with, he kept me informed on all the updates of my car. Thank you FYI Chapman fkr dojng an amazing job with my car.
12/4/2018
Steve G. VERIFIED CUSTOMER
Vehicle Make : BMW
I have trusted Chapman dealerships with all my maintenance and new car needs for a number of years. I continue to be impressed with your service and integrity.
11/22/2018
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job as always. Thanks
11/17/2018
Tank N. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service
Kevin Nelson great work
I’m appreciated he help
11/10/2018
Steven J. VERIFIED CUSTOMER
Vehicle Make : BMW
Kevin was great keeping me informed and getting everything fixed with OEM parts...
11/7/2018
David And. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was done superbly. Our vehicle looks great. Only criticism is that it took longer than expected. Communication was great though. Thank you
10/29/2018
Undrea S. VERIFIED CUSTOMER
Vehicle Make : BMW
This was my first experience with Chapman Collision, and it was a great one! They are courteous, and efficient!
10/27/2018
Maria C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you! My vehicle looks nice
10/24/2018
Keomy W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Joe was great to work with and he gave me EXCELLENT customer service. He deserves a raise:)
10/13/2018
Joe R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Vehicle wasn't ready when it was supposed to be on a Fri, picked it up at the end of the day the next Monday, drove it home and it hadn't had the alignment done. Find out that it needs parts, no word on estimate to complete after 5 days, I'm always having to call to get status. Not very professional communication and completely missing the alignment makes me wonder what else wasn't done.
10/6/2018
Audrey R. VERIFIED CUSTOMER
Vehicle Make : Honda
My front passenger side headlight has paint from car that hit me still. And the drivers side back still has damage.
10/5/2018
Thanh Thuy. VERIFIED CUSTOMER
Vehicle Make : Mazda
Staff was super friendly & professional. I was update & inform every step of the way. It was seamless and amazing experience. Thank you.
10/5/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : BMW
Joe was awesome. Updates were helpful. And the work on the vehicle was amazing.
10/2/2018
Ebonee T. VERIFIED CUSTOMER
Vehicle Make : BMW
There is grime on the inside of my windshield that makes it difficult to see out of and I have no idea how it got there since they were not working on my windshield. Also scratches on my door that were not there before. Additionally, Cary did not provide the best service. It seems as though he did the bare minimum in providing updates and making sure he was fully informed with what was happening. I did not feel confident that my car was receiving the best care. I sometimes had to call the insurance company myself to get things moving and he left this location without letting me know what was happening. He was supposed to call me back with further details on parts he said were damaged and needed to be replaced in the electronics area, but never did. I called for that update only to find he had left and clearly did not leave many details for the person taking over my account. Although my experience with Joe was brief, he seemed more professional and attentive.
10/1/2018
Angeliza R. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin did what he said he was going to do. He was professional all awhile talking with me as we were old friends. Both ladies who sat at the front desk made me feel welcome from the first day of walking in to the last day I walked away. I’m so glad that I chose Chapman Collision Center. Lastly, I was totally happy with my new bumper and the work done on my car. Thanks you!
10/1/2018
Tyson M. VERIFIED CUSTOMER
Vehicle Make : Honda
Lived the experience front to back. I would recommend to anyone.