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Real Reviews from VERIFIED CUSTOMERS
Keith M. VERIFIED CUSTOMER
Vehicle Make : Audi
Despite the unfortunate circumstances which led to my car being at your facility, the repair process was excellent. Everyone at Plaza Body Shop was very pleasant to work with and kept me up to speed regarding progress of the repair. I always received a call when I was told I should. I never had to chase anyone down for information. Best of all, my car looked great when I picked it up. I felt that the Plaza team really bent over backwards to make sure I was pleased. I would recommend Plaza to anyone. Thanks, and cheers to a job well done!
1/11/2018
Emily A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Justina was excellent to work with from beginning to end. She is thorough, professional and responsive. She explained everything to me throughout the entire process and was very lovely to work with. I would recommend her to anyone.
1/7/2018
Tamara D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great customer service. I was informed every step of the repair.
1/6/2018
Jefferey H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Brian Baum's team did an exceptional job on repairing my vehicle that was damaged due to a hail storm. The insurance company once again, underestimated the repairs and he made sure they paid for all of the damage that was caused by the hail. Brian kept me well informed and the whole team was extremely polite and professional throughout the entire process. When I did get my vehicle back, it looked brand new and was spotless, inside and out. I will definitely be coming back to Plaza for all of my future body repair and paint work. Thanks!
12/12/2017
Margaret W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
While my car took extra long due to circumstances (parts needed to be ordered, a hail storm came) I was particularly pleased by the support of Justina Hyde and her staff in keeping me updated!!
12/8/2017
Shelley K. VERIFIED CUSTOMER
Vehicle Make : Jeep
They were extremely professional and did amazing work in a very short period Of time. My car looks perfect. I couldn’t be more happy !
12/5/2017
Dwight R. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Great job. Looks like new. Thank you.
11/10/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The only issue I have is that when the cameras are initiated (shifting into reverse) a small box outlined in red appears on the driver's side. Should it be there? And what can I do to remove it?
10/26/2017
Joy K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Megan and Paul kept me informed every step of the way. They were friendly and helpful. They even delivered our car to the dealership so we could pick it up on a Saturday. We traveled 130 miles each way to use Plaza Collision and we would do it again.
10/25/2017
John W. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Brian Baum did a great job of keeping us updated on the progress and timing of the repair. A pleasure to work with. JW
9/17/2017
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Justina and Jeff were outstanding they kept us informed and updated on our vehicle
9/15/2017
Stacey A. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciated Bryan keeping me informed of progress and front desk staff are amazing! Car looks great.
9/15/2017
Gloria C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything went well Jeff and his team was very helpful didn't have any problems everybody was very nice would go again if I need repairs everybody was beautiful very smooth for a **** to 10 I would rate them at Tian really a 20 if I can thank you very much for your service and would recommend it to all my Lexus friends thank you again Gloria C
9/12/2017
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Ford
The woman at the front desk was wonderful and very kind. Everyone who I spoke with on the phone was very helpful, transparent and my car looked beautiful when I got it back! Thank you!
9/1/2017
Anthony L. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I was thoroughly communicated with. The work was great
8/24/2017
Anthony T. VERIFIED CUSTOMER
Vehicle Make : Audi
I was updated on my cars repairs by Kevin who I found to be very nice and helpful in answering all my questions and concerns I had.
8/24/2017
Carol L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone was so helpful and kept me in the loop about the status of my car. Jeff was awesome about updates, and Justina has been so helpful. A car accident is never a GOOD experience but Jeff, Justina and the Plaxa Team made it an experience I've shared with my friends! Great job, car looks amazing! Thank you!!
8/20/2017
Lon B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone was very helpful
8/19/2017
Becky B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent work! And it was returned so spotless and clean. Impressive.
8/5/2017
Emmanuel P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team found hidden damage after the visible damaged area of the vehicle was disassembled. The detail given to bringing the vehicle back to like new condition was impressive. I am extremely satisfied with the appearance of the vehicle after repair.
7/15/2017