No need to contact me. The body shop does great work and overall I am satisfied with their service. Dealing with Richard in the office is where the headache lies. I've had 2 cars getting body repairs after wrecks there since April, and neither experience with him was great.
7/16/2018
Nancy T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
It was completed much sooner than expected. I was pleased with the service I received.
7/14/2018
Vicki I. VERIFIED CUSTOMER
Vehicle Make : Audi
Richard was a know it all and wouldn’t listen to my concerns and thoughts
7/13/2018
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Quality repair.
I like the communication as the repair goes along!
7/9/2018
Paul J. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My wife and daughter were the contact people for this repair work. Each of them had heated confrontations with Collision Center staff over repairs that were repeatedly delayed and took twice as long as promised. And at pick up the car had electronic problems from not being properly reprogrammed or tested. Even the insurance provider lost patience with Joseph's continual delays and pulled their rental car.
Personally, I have only had positive experiences with Joseph Cadillac during my years of association. But my wife and daughter will no longer deal with your company.
6/23/2018
Joshua R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The automated system that sends updates about the vehicle status needs to be revised. We would get an email saying the vehicle is near completion then the next day get another update saying it was pushed back a week. This is confusing and frustrating when you are waiting for a vehicle to be done. The repair and the courtesy of staff anytime we spoke or when we called about the update were great. The only issue is how that automated email works.
6/21/2018
Aleasa G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I like how they kept me up to date with status of my repair.
6/19/2018
Stephanie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rick Daum was very helpful and kept me fully aware of when my car was going to be completed. His customer service was great.
6/8/2018
Claude L. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service was excellent. I would definitely recommend this shop.
6/5/2018
Denise W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Richard Daum was professional and wonderful to work with. My father passed away one day after dropping my car off for body repair. I called to ask if he could have repairs completed in time for us to use the car for my father's funeral. Richard kept us updated every step of the way and we were able to get the car in time. Not to mention the work looked wonderful! Thanks, Richard, for a job well done.
4/25/2018
Margaret R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rick is the best, took care of me, got my car repaired quickly and kept me informed along the way. Thanks to all!
4/11/2018
Laurie S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was so genuinely nice! I had complete confidence in them just based on the way the treated us when they processed the insurance estimate. Richard was great! He explained everything, kept us up to date and made the whole process very easy. My car was even spotless on the inside when I picked it up!
3/29/2018
Dennis H. VERIFIED CUSTOMER
Vehicle Make : Saab
I like to thank Jeff how he handle the job from the beginning to the end. My car looks great the body shop done a excellent repairs this is a great repair and I will tell all my friends. Thanks
Dennis H
4/18/2017
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Subaru
As always, consistent and excellent service!
3/27/2017
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service
3/22/2017
Colleen R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job. Ready sooner than expected. Richard very nice.
1/27/2017
Alexandra D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Jeff was a joy to work with was always available for all of our questions no matter how silly and got our van fixed ahead of schedule. We would happily work with him again and recommend him to family and friends! Thanks again hope to not need the help of a body shop again but if we do we will be giving you all a call!