Search

Real Reviews from VERIFIED CUSTOMERS
Dean B. VERIFIED CUSTOMER
Vehicle Make : Toyota
At the moment but I really haven't had much time to really check it out. But it looked fine.
4/3/2018
Darlene L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Extremely satisfied! Excellent customer service. Very professional!!
3/31/2018
Dryw W. VERIFIED CUSTOMER
Vehicle Make : Subaru
The team at Cooks Collison was excellent. We were very satisfied with their constant updates through means of emails, text messages, and phone calls. They were all very professional and personable. I would highly recommend them!
3/31/2018
Pete A. VERIFIED CUSTOMER
Vehicle Make : Acura
Well done professional happy Easter
3/30/2018
Warren T. VERIFIED CUSTOMER
Vehicle Make : Ford
Definitely
3/29/2018
Stacy H. VERIFIED CUSTOMER
Vehicle Make : Subaru
When I picked up my vehicle there were paint splatters on the sideboards. I was told they were there prior to the crash, which they were not.
3/29/2018
Buri X. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate Cooks Collision for repairing my car in a reasonable and timely manner. Also thanks for making it easy to get my car repaired.
3/22/2018
Pilar Y. VERIFIED CUSTOMER
Vehicle Make : BMW
Outstanding customer service and quality of work. I was kept update on every detail done with my vehicle and the repair was done on time, as schedule. I have had my BMW and other vehicles repaired before in other repairs Shops and my experience at Cook’s collision surpasses all others and exceeded my expectation.
3/16/2018
Devin M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything went very smoothly.
3/16/2018
Norman G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Teren is a very good representative of your company. She is always positive. My satisfaction with the work seemed important to her.
3/13/2018
Lynn D. VERIFIED CUSTOMER
Vehicle Make : GMC
I truly appreciate the work you do and great customer service provided. I also like the fact that when I asked for the repair crew to make a minor adjustment, it was done.
3/9/2018
Tamara E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was so friendly! I really appreciated that. And my car looks great! Thank you!
3/9/2018
Ernest C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everybody very friendly and helpful. Very positive experience. Excellent customer service.. vehicle looks great!
2/23/2018
Freddie B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Averelle was professional and friendly and kept me up to date about my car. She called me personally, even though I was getting the text messages. Excellent customer service.
2/17/2018
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I got home from picking up my truck I see on the driver's side WAY to much orange peel and a burn from a buffer as well as tape glue the paint under the windows is very ruff and there is 2 bubbles not happy I can go on but won't .
2/17/2018
Lana R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good
2/10/2018
Bruce W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Pete was excellent. He went beyond the extra mile.
2/3/2018
La Viola. VERIFIED CUSTOMER
Vehicle Make : Toyota
I cannot say enough positive things about my experience with cooks collision. Every single person that I encountered there… From the receptionist to the auto staff to the supervising personnel were absolutely outstanding in their customer service. I am a little finicky, so sometimes I know that I can be a high maintenance customer. But in this case, I can honestly say that every single person at Cooks Collision treated me with respect, dignity, and a genuine friendliness that I really appreciated. Also, I must mention that the coffee that is there in the Keurig in the lobby is the absolute best coffee I’ve ever tasted. Thank you Cooks Collision. If I ever have any other auto needs like this I will definitely be returning to you!
2/2/2018
Kimberly I. VERIFIED CUSTOMER
Vehicle Make : Kia
You’re team is AWESOME!!! Thank you very much!
1/27/2018
Steve G. VERIFIED CUSTOMER
Vehicle Make : Subaru
I've been driving for over 50 years, during that time either myself, a member of my family or my employees have been in numerous accidents but the level of service I received from "Cooks Collision" in January of 2018 is unsurpassed.
1/16/2018